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IMPLEMENTING A PERFORMANCE MANAGEMENT PROGRAM

IMPLEMENTING A PERFORMANCE MANAGEMENT PROGRAM. FMA Webinar Presented by: Mark Ernst, President Ernst Enterprises, LLC April 16, 2010. Magic Bullets?.

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IMPLEMENTING A PERFORMANCE MANAGEMENT PROGRAM

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  1. IMPLEMENTING A PERFORMANCE MANAGEMENT PROGRAM FMA Webinar Presented by: Mark Ernst, President Ernst Enterprises, LLC April 16, 2010

  2. Magic Bullets? Business owners and managers are always looking for that “magic bullet”… the one-thing that is easy to do that will improve employee performance and productivity. In their search for that “one-thing,” owners typically invest in newer and faster equipment or look for some new employee motivation program but forget about the basics of people management. Formula for Success Expectations + Feedback + (+/-)Consequences = Results

  3. AGENDA • Assessment. Identify the current method of assessing performance. • Determine why you want to implement a formal performance management program. • The pro’s and con’s of a formal performance management program. • Challenges to implementing a formal performance management program. • Strategies to overcome the challenges. • Managerial skills necessary for success. • Sample forms to help get you started. • 10 steps to implementing a performance management program. • Summary

  4. Summary • Implementing a performance management system can bring significant benefits to your organization. • The challenges to implementing a PM program are primarily with management. • Don’t buy an “off the shelf” evaluation form and think you have a performance management program. • A poorly implemented program is worse than no program. • Don’t implement a plan you don’t intend to follow. • Manager training is essential for success.

  5. Mark Ernst is the founder of Ernst Enterprises, LLC, business advisors whose mission is to help business owners: Achieve their Vision Our Core Values Confidentiality: We treat all client matters and discussions confidentially. Integrity: We operate with openness and transparency in all client matters. Trust: We earn our client’s trust by keeping our commitments. Expertise: We are or bring in the expertise our clients require.  Ernst Enterprises, LLC (All Rights Reserved)

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