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Revisiting the resistance-commitment paradigm

Revisiting the resistance-commitment paradigm. Ron Koller ( ChangeStudy.com ) Consultant & ABD from Capella U. Current Change Evaluation Tools. Before the Change. During the Change. After the Change. Readiness Assessment. Compliance Audit. Managers Like Simple.

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Revisiting the resistance-commitment paradigm

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  1. Revisiting the resistance-commitment paradigm Ron Koller (ChangeStudy.com) Consultant & ABD from Capella U

  2. Current Change Evaluation Tools Before the Change During the Change After the Change Readiness Assessment Compliance Audit

  3. Managers Like Simple For a strategic change, my people will either … Resist or Commit

  4. Resistance & Commitment

  5. Empirical Research Behavioral Support for Change Scale Herscovitch & Meyer (2002)

  6. Confession Time Can’t survive without a 2 x 2 model

  7. R2C & C2C Connection?

  8. Questioning Linearity Minimize Resistance (right?)

  9. Resistance as Nonlinear

  10. Commitment as Nonlinear Morin et al. (2013)

  11. Questioning Value Lens Bovey & Hede (2001)

  12. Inquiry Questions • Are R2C and C2C separate or integrated? • Will a nonlinear model fit an integrated R2C-C2C concept? • Can we examine with a lesser value lens?

  13. Research As The Driver Positive Deviance Divergence Ownership Restraint Resistance Resistance Commitment Commitment Aggressive Passive Obedience Over- commitment

  14. Theory Re-cap

  15. Empirical-Theory If I can’t test the theory I’m describing, then all I’ve really done is a nice literature review. -- Megan Gerhardt (paraphrasing) on JLOS submissions

  16. Quantify (less values lens) “Quantitative research involves looking at amounts, or quantities, of one or more variables of interest” Counting Leedy & Ormrod(2010), p. 94

  17. What Can You Count? Objective Measures (high-low) Subjective Measures (good-bad)

  18. Questions • Are R2C and C2C separate or integrated? • Will a nonlinear model fit an integrated R2C-C2C concept? • Can we examine with a lesser value lens?

  19. Search for x-axis & y-axis

  20. Non-evaluative constructs Energy Compliance To what degree are you complying with the standard? Longer-term (v. Cialdinis-t) Encompasses constructive and destructive deviance (Jetten, 2013; Pratt, 2013) High Low High Low How much energy do you have for this change? (intensity/magnitude) Optimize versus maximize Researchers: Bruch et al. (2013), Welbourne et al.

  21. Change Assessment Model

  22. Implementation Snapshots NOT Actual Data Hypothesis illustration

  23. And lastly … • Looking for 1 organization (500+) implementing a strategic change in the fall of ‘13 or Jan of ‘14 to run the 19 question valid assessment for the dissertation (all but IRB stamped). • Looking for multiple organizations to participate in the development of the energy and compliance scales. • Please email your thoughts/feedback to me at Ron@ChangeStudy.com or see more information at www.ChangeStudy.com.

  24. Leader Evaluative Frame

  25. Binary Lens Breathing in Breathing out Choose one!

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