CA Appointment Reminder Module

1. CA Appointment ReminderModule Sales Presentation

2. Table of Contents Overview How to Order Why Applications? Contact

3. Overview

4. Overview • CA Appointment Reminder Module places outbound calls to customers and when the call is answered, plays specific message. It works with TDE, NCP and NS1000 PBX series and it includes Poltys Appliance. • Benefits to Customer • Minimizes Cancellations • Reduces no-shows • Saves The Time of the Staff • Improves Customer Satisfaction • Benefits to Dealer – Increase sales into • Doctor/Dentist Offices, Any Service Business Appointment Confirmation, Emergency Notifications, Schools to Parents Notifications

5. Overview • Key Features • Make outbound calls and play to called person pre-recorded messages or use Text-to-Speech technology • If the call is not answered, it retries • If an answering machine gets connected, it leaves a message • Can leave messages in different languages • Generate call completion reports and call logs • English, German, Spanish user interface support

6. Overview Market impact for CA Appointment Reminder Module

7. Overview • Poltys Appliance • CA Appointment Reminder Module comes with preinstalled and preconfigured server on Poltys Appliance • Benefit for End User – Easy to support remotely, easy to replace • Benefit for Dealer – Easy to install, configure and connect to Panasonic PBX

8. Use Case 1. Load file containing patient names, phone numbers and desired reminder times using configuration GUI John Company 5. Answer the call 2. Start calling outside recipients 8. Confirm appointment by pressing “1” touchtone key 4. Place outgoing Call to outside recipients Panasonic CA Client Appointment Reminder Module PBX + CA Server Outside Destination Recipients Peter SIP 3. Call outside recipients 6. If an answering machine or VM answers, a message is left. If no answer, the call is retried. Doctor Appointment Reminder Use Case PSTN 7. If live person answers, play the appointment reminder message and wait for confirmation Poltys Appliance LAN

9. How to Order

10. How to Order Distributor/ Reseller sends Order for License Key to Panasonic Sales Company • Product Order Flow • Ordering • Product must be ordered from Panasonic Sales Company • CA modules is introduced on the Panasonic Price List • CA Modules Install Kit is available on the Poltys Licensing portal • NOTE: Ordering procedure may be different from region to region according to local requirements • Licensing • Panasonic CA must have an active license (permanent or trial) in order for the CA Modules to be functional • Each CA Module comes with a 60 days trial license • The customers will receive Activation Codes and will be able to activate the CA Modules from the Poltys Licensing Portal (https://licensing.poltys.com) Panasonic Sales Company sends Order for License Key to Poltys Poltys sends monthly Invoice to Panasonic Sales Company Panasonic Sales Company sends Invoice to Distributor/ Reseller Poltys sends Order Confirmation to both Panasonic Sales Company and Distributor/ Reseller

11. CA Appointment Reminder Part Numbers • 3PS-REMIND-1SP • Appointment Reminder 1 SIP port (upgradable to max 8 SIP ports) • 3PS-REMIND-1ASP • Appointment Reminder Additional 1 SIP port • 3PS-REMIND-CA1 • CA Appointment Reminder Module 1(one) license • 3PS-REM-INSTALL • Remote System installation and configuration service • Note: Part numbers may be different from region to region according to local ordering system requirements

12. Why Applications?

13. Why Sell Applications? Requests from Dealers/ Sales Companies and Lost Prospects

14. Why Sell Applications? Call Center Solutions Comparison

15. Why Sell Applications? Unified Communications Solutions Comparison Unified Communications Solutions Comparison

16. Why Sell Applications? • Competitor Solutions • Avaya • CCR means “Customer Call Reporter” • CMS means “Call Management System” • Callback Assist • Call Pilot contained in “Unified Messaging” platform • Proactive Contact • One-X Communicator • Nurse Call Response • Patient Appointment Reminder • NEC • MyCalls • UCB means “Unified Communications for Business” • UC for Enterprise

17. Why Sell Applications? PBX Market Trends There is an increase in the number of IP systems being sold worldwide. The traditional TDM system market is declining. Dealers therefore need to expand the range of communication solutions that they offer in order to compete in an increasingly crowded market. IP Extensions TDM Extensions Asterisk Terminals Hosted VoIP

18. Why Sell Applications? Integrated Solutions with Voice and Data The traditional borders between PBX resellers and IT reseller are increasingly becoming blurred. The future is moving towards totally integrated solutions with voice and data solutions available for all business models.

19. Why Sell Applications? PBX Business Direction Business Concept SolutionsOriented Business PBX Business • Solutions = PBX + Applications • Easy Configuration • Quality • Reliability • High Added Value Medium and Large Organizations Target Customers Target Customers Small Offices

20. Contact

21. Contact Poltys, Inc. 3300 N. Main Street, Suite D Anderson, SC 29621-4128 USA US: +1 (864) 642-6103 Canada: +1 (905) 910-0324 UK: +44 (0)20 3002 7716 GE: TBD RO: +40 21 319-9822 Web: www.poltys.com/ca-modules Sales: sales@poltys.com Support: support@poltys.com

22. Thank You!