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Why SupportLink exists (the need)

Police Services - SupportLink – SANE Australia Helping emergency services connect people who need help to services that can help. Why SupportLink exists (the need). Early intervention Better outcomes for clients Crime prevention Reducing crime

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Why SupportLink exists (the need)

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  1. Police Services - SupportLink–SANE AustraliaHelping emergency servicesconnect people who needhelp to services that can help

  2. Why SupportLink exists (the need) • Early interventionBetter outcomes for clients • Crime preventionReducing crime • Cost effectiveReducing police calls for service • EfficiencySector wide benefits • SecurityReducing risk for organisations • PerceptionIncreasing public confidence • AccountabilityData informs funding decisions

  3. Police SupportLink SANE Helpline & various community services

  4. Police- Consent based referral- Entered into secure e-referral form- Send referral info to SL databaseIssues for referral include: Support for Youth, Mental Health, Victims, Homelessness, Legal Support and many more

  5. SupportlinkForm and maintain relationships with various community servicesReferral is sent to appropriate agency- such as SANE Helplinefor mental health-related issuesReferral coordinators manage referrals where necessary

  6. SANE AustraliaAssess/ accept referralContact client– provide information, advice + referral re mental health issueFeedback to SupportLink

  7. Benefits for PoliceImproved serviceIncreased satisfaction in contactCost-efficiencies

  8. Benefits for SANE HelplineIncreases reach of HelplineAccess to those most in need of help– often in hard-to-reach groups

  9. Stories . . .

  10. ‘I am very thankful for all the police involvement and follow up support from all the different services and departments involved.’

  11. ‘The police and services were great, very good follow up and huge help and support.’

  12. ‘It’s so very nice to know that so many people were concerned for my welfare.I really appreciated the follow-up.’

  13. ‘I’m very thankful for the follow up support and grateful for the police who attended on the night of the incident.’

  14. ‘Thank you so much for the support and understanding you gave me today. A prayer for both officers who helped me more than they’ll ever know.’

  15. ‘Thank you to the police for the referral.I have nothing but the highest praise for the support I received.’

  16. ‘I would like to thank the police for helping and offering me future support.’

  17. ‘Last week l felt so alone and depressed that l prayed l'd go to sleep and never wake up. Due to one officer's concern and trust of me, l'm beginning to feel hope. Please thank those involved, you have all given me gifts that money can't buy. Hope and trust. Thank you.’

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