Booking an Appointment in CHCS
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Booking an Appointment in CHCS December 17, 2012 PowerPoint PPT Presentation


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Booking an Appointment in CHCS December 17, 2012. Implementation and Training Directorate Delois Klemm, Director 703-882-3918; [email protected] Ronald Anderson, Deputy Director, Garrison Products 703-882-3950; [email protected] Physician Menu. Type “MCP”; ENTER.

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Booking an Appointment in CHCS December 17, 2012

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Booking an Appointment in CHCS

December 17, 2012

Implementation and Training Directorate

Delois Klemm, Director

703-882-3918; [email protected]

Ronald Anderson, Deputy Director, Garrison Products

703-882-3950; [email protected]


Physician Menu

Type “MCP”; ENTER

Type “MCP”; ENTER


Managed Care Program Menu (MCP)

Type “HMCP”; ENTER


Health Care Finder Menu (HMCP)

Type “BHCF”; ENTER


  • When prompted to select the patient’s name, use one of the following:

  • Type in the First letter of the last name and the last four of the Sponsor’s SSN. ENTER

  • Type in the last name,first name (with no spaces). ENTER

  • Type in the last name. ENTER


Type in the number that corresponds to the correct patient; ENTER


If the patient is part of a family, CHCS will ask you to verify the sponsor’s name. It should be defaulted to the correct sponsor; ENTER


Option 1: DEERS Ineligible Patient

If you get this screen and the patient is not an emergent/urgent case, refer the patient to DEERS. ENTER to exit the appointment module.

If the patient is an emergent/urgent case, type “Y”; ENTER


Option 1 Cont…

Type in the Override Code; ENTER

If you don’t know the correct code to use, type “??”; ENTER to view a list


Once your cursor is on Exit; ENTER


Defaulted to booking the appointment; ENTER

Type in other letter options for other functions.


Use F11 to select all to narrow your search, or individually select specific criteria with the END key; ENTER


You must select at least Access to Care Category. Here, we’ve also selected Provider.

Type in the Provider’s name; ENTER


Type “??” to view a list; ENTER

or

Type in the desired appt. type; ENTER


Option 1: Select from the list

Use END key to select the desired appt; ENTER

If you want to view more appointments, ENTER


Option 2: View all Appointments

ENTER to view all appointments for this provider.


Use END key to select the desired appt; ENTER


Defaulted to Book Appt;

ENTER


ENTER.

For Appointment Comment, type your Three (3) initials; ENTER.

Type Reason for Appointment; ENTER.


ENTER if everything is correct, type “A” to cancel or “E” to make changes.


Defaulted to No;

ENTER

If “Yes”, type “Y”; ENTER and fill out follow-on screen.


ENTER to print, or type “N”; ENTER


ENTER if you are finished;.


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