Chapter 7
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Chapter 7. Correctional Staff and Management. The Correctional Officer. Training: The Transformation From Citizen to C.O. Constantly increasing in hours and sophistication Includes physical training, “how to” training, as well as academic

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Chapter 7

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Chapter 7

Chapter 7

Correctional Staff and Management


The correctional officer

The Correctional Officer

  • Training: The Transformation From Citizen to C.O.

    • Constantly increasing in hours and sophistication

    • Includes physical training, “how to” training, as well as academic

    • Trainees: “end of the liners”, “in the blood”, “former law enforcement”

    • On the job training (testing of the rookie)


The base of correction officer power

The Base of Correction Officer Power

  • Concept of “defect of total power”

  • Hepburn: legitimate, coercive, reward, expert, referent


The job correction officer duty positions

“The Job:” Correction Officer Duty Positions

  • Duty posts

    • Cell block, work detail, industrial shop, yard, admin building, perimeter, relief

  • Bid system

  • Shift lag: impaired performance, irritability, etc.


The correctional officer subculture

The Correctional Officer Subculture

  • Kauffman’s elements of subculture

  • Subculture influences how to

    • Perceive inmates

    • Anticipate trouble

    • Manage inmates

  • Subculture has changed as workforce has become diversified


Minority and female officers

Minority and Female Officers

  • Women – 32% of staff and administrative

  • White – 68% of staff and administrative

  • Female officers in prisons for men

    • Have a “calming” effect

    • Do their job as well as men

    • Zimmer’s research: majority of male inmates did not see invasion of privacy

    • Training is important

    • Sexual relationships with inmates can be a problem

    • Cross-sex supervision (advantages and disadvantages)


Stress and the correctional officer

Stress and the Correctional Officer

  • Role conflict

  • Dangerousness

  • Low Pay (median salary $32,000 – 2002)

  • Administrative Support

  • Peer Support (negative impact on job satisfaction?)

  • Family and Community Support

  • Educational Level

  • Correctional Experience


Administrators and managers

Administrators and Managers

  • Management Functions

    • Planning (avoid crisis centered management)

    • Organizing

    • Staffing

    • Leading (concept of transformational leaders)

    • Controlling


Management styles

Management Styles

  • Autocratic/Authoritarian Management

  • Participatory Management

  • Shared Powers Management

  • Inmate Control Management


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