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Dr. Göran Kattenberg Senior Consultant & Product Manager Eedo Knowledgeware

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Pen-based techniques to support lifelong learning in large scale organisations. Dr. Göran Kattenberg Senior Consultant & Product Manager Eedo Knowledgeware. Presentation outline. Context Focus on individual, informal, lifelong learning Applications of pen-based techniques

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Pen-based techniques to support lifelong learning in large scale organisations

Dr. Göran Kattenberg

Senior Consultant & Product Manager

Eedo Knowledgeware

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Presentation outline

  • Context
  • Focus on individual, informal, lifelong learning
  • Applications of pen-based techniques
    • Digital note-taking
    • Annotation tools to promote development or assessment of visual or conceptual discrimination
  • Concluding remarks
  • Questions
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1. Context

  • Multimodal knowledge transfer
  • Large organisations
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2. Lifelong, informal, individual learning

  • Individual learning
  • Lifelong learning
  • Informal learning
    • over 80% of workplace learning is informal
    • 10-15 hrs of informal learning/wk
    • up to 25% of time spent searching for job-related info
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3. Applications – digital note-taking

  • Note-taking
    • one of most powerful techniques to enhance learning & recall
    • studies of electronic note-taking show limitations of keyboard approaches
    • highest effects seem to be with individual practice of note-taking
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3. Applications – digital note-taking

  • Pen-based technology has the potential to promote electronic note-taking by replicating affordances of traditional tools and media
  • Large organizations are requiring capability around note-taking
    • example: large scale government organization that applies complex rules and regulations in practice….
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3. Applications – digital note-taking

  • Challenges in large-scale organizations include:
    • restrictions on printing
    • current lack of widespread availability of pen-based technology
    • issues with maintaining electronic content (if notes are anchored in content, and if content is revised frequently) – scalability
  • Many issues to address:
    • search (can notes be search? how?)
    • deployment (what apps and mods required client and server side?)
    • authentication (how to ensure only authors view notes)
    • accessibility (how and when are notes accessible?)
    • interface designs (toolkit approach?)
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3. Applications – visual and conceptual discrimination

  • Learners commonly interact with graphical content
    • Requirement to identify components that have certain features or match certain criteria
  • Conventional approach uses hot spots to offer alternative choices
  • Open source tool webtrace offers different approach to this type of interaction
  • Examples for evaluation purposes include categorization of hardwood lumber and appropriate selection and proper fitting of medical apparatus
apria healthcare example
Apria Healthcare example

Nosemask fitting for Apnia

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4. Conclusion

  • Still some ways to go in terms of applications, standards, but technology is now relatively cheap, easily available
  • Real potential to transform key elements of learning in organizations, through providing more authentic and fluid interactions with content
    • annotation as next killer app?
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