1 / 31

Shaving Time Saving Lives - A Success Story Jim Thompson

Shaving Time Saving Lives - A Success Story Jim Thompson Wireless E9-1-1 Project Manager State of California, 9-1-1 Office CALNENA - March 2 & 3, 2010. California Wireless E9-1-1 R outing on E mpirical D ata. RED. 9-1-1 Office Mission.

jui
Download Presentation

Shaving Time Saving Lives - A Success Story Jim Thompson

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Shaving Time Saving Lives - A Success Story Jim Thompson Wireless E9-1-1 Project ManagerState of California, 9-1-1 Office CALNENA - March 2 & 3, 2010 California Wireless E9-1-1 Routing on Empirical Data RED

  2. 9-1-1Office Mission To enable Public Safety Answering Points to provide the fastest, most reliable, cost-effective and secure access to emergency services from any device, anywhere.

  3. US Subscribers grew from 60M in 1998 to 276.6M in 2009. Worldwide there are 2.5B subscribers* 89% of the US population uses cell phones and used a total of 2.23 Trillion wireless minutes in 2009.* 20.2% of US households are “Wireless only.”* Californians placed 24.8M E9-1-1 calls in 2009. 16.6M (67%) were wireless and 8.2M (33%) were landline. 68,098 E9-1-1 calls are made everyday in California with 45,530 of them being wireless. California has deployed 122,531 total cell sectors. 23,385 or 20% were deployed in 2009. Wireless Background *CTIA Facts 2009

  4. Time Critical Issues Routing to Local PSAPs allows Police, Fire and EMS to respond quicker to their communities needs. • Size of a fire doubles every minute* • 1 Min 8 Min A person who has stopped breathing or has had a heart attack needs CPR within 6 minutes.* • Ventricular Fibrillation • Crimes in progress have a better chance of being stopped. • * Source: Sacramento Metro Fire Department Without CPR Death in 6 minutes

  5. Wireless E9-1-1 Busies and No CDR

  6. Wireless 9-1-1 Calls delivered to CHP

  7. Wireless 9-1-1 Calls Delivered to Local PSAPs

  8. Total Wireless 9-1-1 Calls Delivered

  9. E9-1-1 Calls Including Secondaries and Transfers

  10. Wireless vs. All Other Classes Combined

  11. REDConcept Routing on Empirical Data Enable PSAPs to Analyze Emergency Call Record Data using a Web based Geographic Information System to Collaboratively Determine the Most Efficient Path to Route Calls.

  12. REDResults The RED Project has demonstrated an accurate call sector analysis is the best method to determine wireless routing. On average, 51.0% of sectors currently routed to the CHP are being rerouted from the CHP to Local PSAPs.

  13. RED RED I - Ventura and Santa Barbara counties is complete. RED II - Bay and Monterey Area concludes in April 2010. RED III - SOCAL (less LA) is in progress and ends in June 2010. RED IV - LA County, Central and Northern CA has not yet been awarded. Project Progress

  14. RED Phase I Sectors County Reviewed Approved Ventura 232 166 72% Santa Barbara 105 8379% 337 249 74% of Sectors Reviewed were Accepted for Routing to Local Agencies 74%

  15. Sectors RED County Reviewed Approved San Francisco 322 261 81% San Benito 50 18 36% Napa 205 135 66% Marin 177 100 56% Monterey 388 263 68% Solano 501 201 40% Santa Clara 1354 766 57% San Mateo 607 276 45% Sonoma 407 74 22% Santa Cruz 196 113 58% Contra Costa 1124 362 32% Alameda 1566509 33% 6897 3269 47% Phase II of Sectors Reviewed were Accepted for Routing to Local Agencies 47%

  16. RED Sectors County Reviewed Approved Phase III San Diego 2009 1061 53% Imperial 123 pending Orange 1415 pending Riverside 1957 pending Kern 347 pending San Luis Obispo 227 pending San Bernardino 1544 pending 7622 of Sectors Reviewed were Accepted for Routing to Local Agencies 53%

  17. Production and Management of Digital Maps 230 Agency Maps 1034 CHP Beat Maps 9812 Sector Maps

  18. RED:Routing on Empirical Data Project Implementation Implementation of the RED Project phases encompasses dozens of processes and requires the participation and collaboration of all the major stakeholders including the CHP, County Coordinators, PSAP Managers, Wireless Service Providers, the State 9-1-1 office, as facilitated by Public Safety Network. Implementation falls into four primary categories…

  19. Collaborative CHP Map Approval Process

  20. On-line PSAP Boundary Maps

  21. Interactive Aerial Image Decision Support

  22. Interactive Road Map Decision Support

  23. Automated Progress Tracking

  24. Automated Projections Based on Progress

  25. Automated Sector Status Reporting

  26. Sector Specific Decision Information

  27. Cell Sectors Deployed

  28. Cell Sector Routing Verification

  29. WSP Maintenance Testing • The 9-1-1 Office recommends WSPs follow the NENA E9-1-1 Wireless Testing Procedure outlined in the NENA 57-002 standard to determine when to test with PSAPs. • WSPs have the ability to perform internal routine maintenance test of cell sectors without the call being delivered to the PSAP. • WSPs should be placing E9-1-1 test calls to the PSAPs only when initially deploying a PSAP, a physical change has been made to a sector, or when an ESN routing assignment has been changed.

  30. Wireless 9-1-1 Call flow Before RED Local Agency Wireless 9-1-1 Call flow After RED 9-1-1 Call

  31. Contact Information CA 9-1-1 Emergency Communications Office Wireless E9-1-1 Project Web Page: www.cio.ca.gov/PSCD/Services/911/we911.htm 9-1-1 Office Consultants www.cio.ca.gov/PSCD/911/pdf/OfficeAssignments.pdf Jim Thompson jim.thompson@state.ca.gov

More Related