SSMG Windows

1. SSMG Windows Jeff Reed, Mike Jones, Alex Breen

2. What I’d like you to take away from the session • The market opportunity is here

3. The market opportunity is here Server Shipments (thousands) 1 1Windows data only includes SAN attach or Clustered shipments Source: IDC

4. What I’d like you to take away from the session • The market opportunity is here • The differentiation vs. “free” is higher on Windows than any other platform

5. What I’d like you to take away from the session • The market opportunity is here • The differentiation vs. “free” is higher on Windows than any other platform • The Windows team is here to help

6. SSMG Windows Agenda • WxRT Roadmap: 2006-2007 (30 Minutes) • Competitive Briefs (30 Minutes) • Selected WxRT Solution Topics (45 Minutes) • Exchange (AV integration, E12, futures) • MPIO Framework Support • Microsoft MOM Integration • Windows Longhorn Server • VMware Solutions/Licensing • Q&A (15 Minutes)

7. SSMG Windows Roadmap WxRT 2006-2007

8. Storage & Server Management SolutionsWindows Release Train Roadmap Q106 Q206 Q306 Q406Q107Q207 Q307 Q407 WxRT ‘Tahoe’ CONTINUED SOLUTION FOCUS Centralized management Virtual machine support Streamlined usability WxRT ‘Merlin’ ADVANCED WINDOWS SOLUTION SANVM Volume Client VAD Client BladeCenter Integration WxRT ‘Tahoe’ MP1 MAINTENANCE RELEASE • Support for: • Windows Longhorn Server • Microsoft Exchange ’12’

9. Storage & Server Management SolutionsTahoe Release Themes Extend feature lead for large data centers Improve usability Timely support for software and hardware used in enterprise Windows environments

10. Microsoft Windows Windows Longhorn Server Evaluation Support Only Microsoft Exchange Exchange ’12’ Evaluation Support Only New Application Support Microsoft SharePoint Server (2003 and Office12 release) Microsoft MOM ‘v3’ SAP R/3 Netweaver with Enqueue Replication support Continued support for new releases of Microsoft SQL, Microsoft Exchange & Oracle OS/Application Expansion Q4 2006 WxRT Tahoe

11. Centralized Storage Management Storage Foundation Management Server for Windows Managed Host Support Web Based GUI Microsoft VDS and iSNS Integration Volume Replicator Integration Centralized Cluster Management Cluster Management Console (CMC) Integration Managed Host Support Centralized Management Q4 2006 WxRT Tahoe • Centralized IP SAN Storage Management with iSCSI • Automated Discovery & Reporting of iSCSI Storage Resources • Discovery Domains, iSCSI Initiators, iSCSI Targets • Microsoft iSNS Integration • Integrated with CCF for centralized management • Software Zoning • CHAP base • Initiator/Target level zoning • Encryption • IPSec base • DMP management with Microsoft MPIO

12. Performance / Availability Track Aligned Volumes Mirrored Volume (RAID 1) Performance Improvements FlashSnap Performance Improvements Grow in Correct Array for Campus Clusters Mirror confinement within enclosures, controllers & targets Shrink Volumes (TBD) GUI/CLI Enhancements Provide the ability to run a SFW CLI command for a remote server in the same domain Exclusion of enclosures, controllers, targets while allocating a volume Make subdisk distribution through "vxassist growby" predictable Make DCO plex distribution predictable Extend Feature Lead in Storage Management Q4 2006 WxRT Tahoe

13. Veritas DMP Option New MPIO DSMs HP EVA, HP MSA, IBM DS8000, IBM DS6000, IBM DS300/400, HDS 95xx/AMS/WMS Arrays New Load Balancing Balanced Path, Round Robin with Subset, Weighted Paths, Least Blocks DMP Load Balancing Performance Profiling Correlate a DMP path by Target ID, Port or LUN with a physical HBA. Identify Bus, Slot, WWN, and Mapped SCSI ID Selective Installation of MPIO DSM’s Tunable parameters for all supported arrays Veritas FlashSnap Option VSS Snapshot Scheduler VSS Integration Microsoft COW Provider Microsoft SQL 2005 Writer Microsoft SharePoint Writer (TBD) NBU/BE Integration VxFI/VxMS Integration Read Only Snapshots DG Cloning Extend Feature Lead in Storage Management Q4 2006 WxRT Tahoe

14. Extend VCS capabilities for DR Broader support for different DNS configurations Remote group agent for multi-tier application f/o between sites Firedrill with Exchange Additional HW Replication support Extend VVR capabilities VVR Bunker Replication Synchronized VSS Snapshots at Primary & DR with VVR VCS + virtual machines = a new era for HA Single-instance clustering for V-V, with VCS at host level only Continued traditional VCS support in the guest for P-V, V-V Extend Feature Lead in Wide-Area HA/DR Q4 2006 WxRT Tahoe

15. Three new wizards to improve the SFW and SFWHA configuration process after installation Quick Recovery, Disaster Recovery & Firedrill Features Single end-to-end workflow for the storage, clustering, and replication steps Automatic discovery of servers and applications Streamlined process to cover the most likely common configurations ‘No Key Evaluations’ & SF Basic Symantec ‘Look-and-Feel’ (Documentation, GUI, VPI Installer, etc.) Symantec License Inventory Manager (SLIM) Integration Deliver “Windows” Level Usability Q4 2006 WxRT Tahoe

16. Microsoft Support • Our support relationship with Microsoft has improved dramatically relative to a year ago • Microsoft’s official stance is that a warm-handoff relationship exists for support. Microsoft supports its software and will refer customers to Symantec for SFW or SFWHA issues. • In the sales trenches, FUD may be present, but we can refer to the following Microsoft KB articles • Microsoft KB329701 – covers SFW with Exchange • “…To be very clear: Microsoft will provide support for Exchange issues if you run Exchange on a Veritas Storage Foundation platform. …” • Microsoft KB810986 – covers VCS with Exchange • “…To be very clear, removal of the third-party clustering solution is not a precondition to receiving PSS’s support services...” • Microsoft KB895847 – covers VVR with Exchange • “…We do not require that you remove the asynchronous replication feature as a precondition of support…“ • Microsoft Windows Catalog

17. Pricing: Agents and Options • With Tahoe (5.0) we will continue to license and charge separately for agents and options • Note: this is in contrast to the Unix stack, which will bundle GCO and application agents into the product • Justification • Windows pricing is already relatively competitive (prices were reduced across the board in 2004) • Unlike Unix, agent sales represent a substantial percentage of total revenue • The ability to price discriminate is vital to remain cost effective on the Windows platform • GCO (wide area failover) is a silver-bullet unique capability MCSC cannot provide

18. SFWHA Options: Data insights • Applications – SQL and Exchange dominate • 60% of SFWHA customers bought SQL OR Exchange agents • But only 14% of customers run BOTH •  Big opportunity to cross-sell the other agent • GCO adoption is high • 23% of SFWHA customers use GCO, for SQL & XCH equally • VVR vs. HW replication • Of customers with GCO  85% use VVR, 15% use HW rep • VVR is a vital catalyst to close a GCO SFWHA deal sooner • HW replication is important for larger deals with many nodes

19. Storage Foundation/Storage Foundation HA Microsoft MOM Management Pack MOM 2005 and MOM 2000 Support Veritas Dynamic Multipathing (DMP) Option Microsoft MPIO Based MPIO Framework Management MPIO Device Specific Modules (DSMs) for Leading Arrays from EMC, IBM, HP, HDS and NetApp Microsoft WHQL Logo Qualified Veritas FlashSnap Option Windows Server 2003 Volume Shadow Copy Service (VSS) VSS Requester / VSS Software Provider Fully Compliant with Microsoft VSS Requirements Microsoft SQL Server 2000/2005 VDI Snapshot API Integration Windows Server 2003 Standard, Web, Enterprise, Datacenter Editions With/Without Service Pack 1 Including W2K3 ‘R2’ Windows Server 2003 x64 Editions Standard, Enterprise, Datacenter x64 Editions Windows Server 2003 for Itanium Systems Enterprise Edition, Datacenter Editions Service Pack 1 Required Windows 2000 Server, Advanced Server, Datacenter Service Pack 4 Required Windows OS Support & Integration

20. SSMG Windows Competitive Competitive Briefs

21. Silver Bullets: SFW versus LDM Advanced Storage Management Silver Bullet Powerful, Easy-to-Use Tool for Maximizing Performance, Availability, and Manageability of Disk Storage Customer Impact Drag-n-Drop Storage Migrations Storage migrations, upgrades, DAS/SAN migrations during normal working hours Storage Resource Monitoring/Notification solves storage related issues before they become problems Advanced Command Line Interface (CLI) Field Proof “Online data migration, SFW is worth the price for this feature alone” …DHL Advanced Dynamic Disk Support Support for Dynamic Disks with MSCS Campus Clustering

22. Silver Bullets: SFW versus LDM Advanced Storage Management Silver Bullet Dynamic Volume Creation/Growth, Multiple Disk Group Support, RAID 0+1 Customer Impact Dynamic Disks can be created and grown online while applications & users are online Support for >2 Mirrors, Preferred Read Plex, DRL Logging, Mirror+Stripe, … Field Proof “There's no comparison as far as features go--this is the way to go. No Downtime for 6000 user mirror" is a SERIOUS selling point” …NASA Advanced Dynamic Disk Support Support for Dynamic Disks with MSCS Campus Clustering

23. Silver Bullets: SFW versus LDM Advanced Storage Management Silver Bullet Microsoft does not support dynamic disks with MSCS Fault tolerant MSCS Quorum Resources Customer Impact Customers get the advantages of dynamic disks with MSCS Clusters No Single Point of failure in an MSCS Cluster (MSCS Quorum Resource) Field Proof 34% of SFW Customers use the MSCS Option Advanced Dynamic Disk Support Support for Dynamic Disks with MSCS Campus Clustering

24. Silver Bullets: SFW versus LDM Advanced Storage Management Silver Bullet • HA/DR Solution using SFW SW Mirroring Customer Impact • Customers can create MSCS Campus Clustering using SFW SW Mirroring Between Arrays at two Sites up to 100km apart • MSCS/LDM cannot mirror data/ quorum between arrays at different sites Field Proof • MSDW, 150+ Exchange Campus Clusters Worldwide • “One of the Most Reliable Configurations we have ever tested” …IBM Storage Team Advanced Dynamic Disk Support Support for Dynamic Disks with MSCS Campus Clustering

25. Silver Bullets: Veritas DMP Option Storage Independent Silver Bullet DMP Multipathing support for most leading arrays from EMC, HP, HDS, IBM and NetApp Customer Impact ‘SAN Builds’ for Windows Servers Field Proof Leading Enterprise customers such as MSDW, Merrill Lynch, AT&T, CSFB, DHL have standardized on Veritas DMP for all SAN attached Windows servers Wells Fargo, 1.6M Deal Won with DMP 41% of SFW customers purchase the DMP Option MPIO Based Advanced MPIO Management Active/Active DMP with VCS/MSCS

26. Silver Bullets: Veritas DMP Option Storage Independent Silver Bullet Fully compliant with Microsoft Windows MPIO Architecture Microsoft WHQL Logo Qualified Customer Impact Multipathing solution recommended and logo’d by Microsoft Only MPIO based solutions will qualify for Windows Longhorn Server logo’s Field Proof MPIO-based solutions, Storport Drivers and WHQL Logo’s are preferred by customers MPIO Based Advanced MPIO Management Active/Active DMP with VCS/MSCS

27. Silver Bullets: Veritas DMP Option Storage Independent Silver Bullet GUI Array Virtualization, SNMP Alerts, Proactive Path Checking, Path Performance Statistics, Multiple Load Balancing Methods Customer Impact Better SAN/Storage Visibility More Granular Control of multipathing and load balancing Field Proof Customers are demanding more control and information in their multipathing solutions MPIO Based Advanced MPIO Management Active/Active DMP with VCS/MSCS

28. Silver Bullets: Veritas DMP Option Storage Independent Silver Bullet Advantages of Active/Active DMP in Clustering Environments Customer Impact Better storage throughput in clustered server environments Field Proof Eliminates a major EMC selling point MPIO Based Advanced MPIO Management Active/Active DMP with VCS/MSCS

29. Silver Bullets: Veritas FlashSnap Option VSS Integration Silver Bullet FlashSnap provides built-in VSS Provider and VSS Requester support to allow creation of Microsoft supported and approved snapshots Integrated VSS/VDI Quick Recovery Snapshot Solution Customer Impact Microsoft Approved Snapshot Solution for Exchange Server 2003 Field Proof Exchange is mission-critical and FlashSnap VSS QR can recover from data corruption issues in minutes Hardware Independent Backup Integration

30. Silver Bullets: Veritas FlashSnap Option VSS Integration Silver Bullet • Hardware Independent, Leverage Existing Storage While Planning SAN Migration: • Only Snapshot Solution that supports DAS, FC SAN or iSCSI based storage Customer Impact • Use Lower Cost Storage for Snapshots • Can Snapshot DAS based Storage Field Proof • Veritas is the only Microsoft Partner with API Access to create a VSS SW Provider Hardware Independent Backup Integration

31. Silver Bullets: Veritas FlashSnap Option VSS Integration Silver Bullet Fully Integrated with NetBackup 6.0 Advanced Client and Backup Exec 10.0 Customer Impact Seamless Catalog Integration Off-Host backups can be performed from a secondary server location, thereby decreasing the processor load on the Exchange server and LAN Field Proof Snapshot based backup is becoming the preferred data protection solution for customers Hardware Independent Backup Integration

32. Silver Bullets: SFWHA versus MSCS Disaster Recovery & Wide Area HA Silver Bullet MSCS cannot be used for DR Only VCS can failover to a different IP subnet, a requirement for DR MSCS cannot, unless you span your VLAN across two sites (!) Customer Impact Don’t use two solutions, standardize with one solution for both local HA and DR Field Proof All but one of 2005’s >$1 million SFWHA deals were won primarily b/c of GCO (NHS, DOD) Cluster on Windows Standard Edition Proven Architecture Proven Architecture Usability

33. Silver Bullets: SFWHA versus MSCS Disaster Recovery & Wide Area HA Silver Bullet MSCS requires Enterprise edition licenses of Windows OS and Apps Only VCS can cluster on both Standard and Enterprise editions of Win software Customer Impact Save dramatically on software licensing Difference in license cost b/t Standard and Enterprise Ed. can be 4-8 times Field Proof 50% of SFWHA clusters run on Windows Standard Edition Cluster on Windows Standard Edition Proven Architecture Proven Architecture Usability

34. Silver Bullets: SFWHA versus MSCS Disaster Recovery & Wide Area HA Silver Bullet VCS architecture is more robust No “quorum disk” or “majority node set” requirement like MSCS Shares the same bullet-proof core technology as VCS for Solaris Customer Impact HA is like insurance, it needs to be 100% reliable and rock solid Field Proof Over 70% of SFWHA customers cluster SQL, Exchange, and Oracle – the most mission critical apps in their datacenter Cluster on Windows Standard Edition Proven Architecture Usability

35. Silver Bullets: SFWHA versus MSCS Disaster Recovery & Wide Area HA Silver Bullet GUI “tree-view” enables granular problem diagnosis and fine tuning With MSCS, troubleshooting requires reviewing lengthy log data New VCS web console enables multiple clusters to be managed centrally MSCS is stuck in the one server – one console model Customer Impact Better usability reduces operation costs Manage HA at a datacenter level, not a node level Cluster on Windows Standard Edition Proven Architecture Usability

36. Silver Bullets: VVR versus Array-based Asynchronous Replication Performance Silver Bullet • With asynch HW replication, high write activity on one server can degrade performance of ALL attached servers • Why? SRDF/A and TrueCopy use the array’s data cache as a write buffer. MirrorView’s copy algorithms add processing overhead. • VVR runs at the host: processing load is isolated per server; array is not impacted Customer Impact • Less risk with better functionality • Lower cost - no need to add (expensive) disk cache to improve performance Cost Heterogeneous Array support Usability

37. Silver Bullets: VVR versus Array-based Asynchronous Replication Performance Silver Bullet HW replication pricing is typically based on overall storage capacity of the array With VVR you only pay per server – ie: pay for only what you need SRDF, TrueCopy, and MirrorView require twice as much storage as VVR Customer Impact VVR is a great fit when replication is only needed on a subset of servers Field Proof 85% of customers using SFWHA for wide-area failover use VVR vs. HW rep Cost Heterogeneous Array support Usability

38. Silver Bullets: VVR versus Array-based Asynchronous Replication Performance Silver Bullet VVR is storage independent, enabling replication between any array SRDF (Sym to Sym), TrueCopy (HDS to HDS), Mirroview (Clariion to Clariion) Customer Impact Increased flexibility Storage tiering: less expensive storage can be used at DR site Cost Heterogeneous Array support Usability

39. Silver Bullets: VVR versus Array-based Asynchronous Replication Performance Silver Bullet Resynchronization after outage is fast and automated with VVR (writes are logged) SRDF/A and TrueCopy use differential track-based synchronization. MirrorView requires a full resynch in many cases. Customer Impact Increased responsiveness to planned and unplanned events Automation lowers operations cost Cost Heterogeneous Array support Usability

40. Microsoft Exchange AV Integration, Wide Area GCO, E12

41. 2008+ 2005 2006 2007 Microsoft Applications Release Roadmap • Exchange ’12’ • Microsoft Virtual Server ‘Next’ • MOM ‘v3’ • Microsoft Virtual Server 2005 R2 • Exchange Server 2003 SP2 • SQL Server 2005 • SQL 2000 SP4 • MOM 2005 SP1

42. Clustering Exchange with Anti-Virus/Spam VCS can cluster Exchange, but what about anti-virus and anti-spam? Key Issues • Issue 1 • Exchange may not offline properly if AV services are running against the online stores • Issue 2 • Virus definitions and quarantine queues must be up to date on all nodes Solution • Put AV services under VCS control • Cluster AV services • Create a process resource for AV service within the Exchange Service Group • Follow details in Symantec Yellow Book “An Introduction to Symantec Email Security and Availability for Microsoft Exchange”http://ses.symantec.com/pdf/ES&A_YB_vol1_rev1.pdf • Option 1: Place on shared cluster disk, replicate registry keys • Option 2: Push files to all nodes using mgt server • Option 3: LiveUpdate refreshes after failover • Other considerations: • All directories for VERITAS Cluster Server should be excluded from virus scanning • Install AV binaries on the same drive letter/directory on each node Note: Examples include Symantec Mail Security for Exchange (SMSE), Symantec Brightmail, Symantec Corporate Antivirus, Sybari Antigen, Trend ScanMail, McAfee GroupShield, McAee SpamKiller

43. Exchange ’12’: SFW and SFWHA Support • Summary • Microsoft Exchange ’12’ is the codename for the next major release of Exchange • Microsoft Exchange ’12’ will only run on 64-bit platforms • Timing • SFWHA will support Microsoft Exchange ’12’ within 90-days of GA release • It is unlikely E12 will have GA’d by the time Tahoe GA’s, therefore Tahoe will support the beta evaluation version • We will issue a follow-on release (FP or MP) after Microsoft Exchange ’12’ RTM Date

44. VERITAS DMP for Windows Support for the Microsoft MPIO Framework

45. Microsoft MPIO Device Specific Modules (DSM) Advantages Compatibility with FC HBA StorPort Miniport Drivers Compatibility with Microsoft iSCSI Software Initiator with GBE Adapters Microsoft WHQL Logo Qualification MPIO Multipathing MSCS Clustering MSCS Geo-Clustering Windows Datacenter HW Logo Microsoft will only logo qualify MPIO based multipathing solutions with Windows Longhorn Server All New Features MPIO Based! GUI Array Visualization Active/Active DMP Support with MSCS/VCS Windows x64 / IA64 OS Support Future DMP Enhancements Veritas Dynamic Multipathing OptionMicrosoft MPIO Advantages

46. DDI3 (Q1 2006) HP EVA XL/GL* Series EMC CLARiiON CX Series HP MSA XL* Series NetApp A/P WHQL Logo’d DDI4 (Q2 2006) IBM DS8000 / DS6000 Series IBM DS4000 (FAStT) Series IBM DS300/400 Series Hitachi AMS/WMS Series Hitachi 9200/95xx Series SUN 6130/6140 StorageTek FlexLine 200/300 Engenio/LSI ‘E’ Series Storage Foundation for WindowsDMP Migration to MPIO DSM Model

47. Microsoft MOM SSMG Windows Integration

48. Storage & Server Management Solutions Microsoft MOM Management Packs • Storage Foundation MOM Pack • Clustering • Core SFW • Disk Groups • Disks • FlashSnap • Multipathing • DMP Satellite Drivers • MPIO DSM Drivers • Volume Replication • Volumes • VSS Shadow Copy • VxCache • Event Categories • Service Unavailable • Security Issue • Critical, Error • Warning, Information • Success http://www.microsoft.com/management/mma/catalog.aspx

49. Storage & Server Management Solutions Microsoft MOM Management Packs • VERITAS Cluster Server MOM Pack • AgentFramework • AgentUsage • CmdServer • GAB • HAD • HBAAgentUsage • HeartbeatFramework • LLT • VCS_AGFW • WAC

50. Microsoft MOM Management Packs Windows Tahoe Release • MOM 2005 Only Enhancements • Task View for VEA/VCS GUI’s/Wizards • Topology Diagrams • New MOM Reports • Better VERITAS Support Information for Alerts • Knowledge Base Links • “Top 50 Events” will have Tech Notes • More Descriptive Problem and Resolution Text