Q M for M Q. Introduction of new Instrumentation as a Quality Management Process K. Klapheck, S. Waas, German Meteorological Service Hamburg. Introduction Presentation of a process 1st example Process for the introduction of instrumentation 2nd example Process for software-/hardware-update
Introduction of new Instrumentationas a Quality Management ProcessK. Klapheck, S. Waas, German Meteorological Service Hamburg
Quality Management (QM) :
a tool to assure
WMO accompanies the adoption of QM
WMO: Executive Council Fifty-Fifth Session, Abridged Final report with resolutions,
WMO-No. 961, Geneva, 2003.
In the German Met. Service:
- a certified QM system exists for the whole service
- as a part ‚data collecting‘ is a strategic production process:
documented, transparent, auditable
Richter, C. and Dibbern, J. :
A Quality Management System for the process of collecting meteorological data.
TECO-2005, Bucarest 2005.
Processes shown here are subordinated to ‚data collection‘
Definition of a process:
....set of interrelated activities.....transforms inputs into outputs....
International Standard Organisation, 2000 :
Quality Management Systems - Requirements (ISO 9001),
EN ISO 9001:2000.
Description of a process:
- textual description: goals, customer requirements, influencing quantities,....
- graphical description: flow chart
- list of joined processes
- further applicable documents
Presentation of a process:
Flow chart diagram in an excel-sheet -- one line for each action
- Flow of work steps
- Input / output documents
- Definition of valuation numbers
- Related documents
2nd example :
new requirements on a running technique in a measurement network cause a
system modification, this causes a software- or hardware-update
How to perform it ? (Avoid data loss in the operating network !! )
See process Hardware-/Software Update
QM yes / no
either the customers
or the products