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Q M for M Q. Introduction of new Instrumentation as a Quality Management Process K. Klapheck, S. Waas, German Meteorological Service Hamburg. Introduction Presentation of a process 1st example Process for the introduction of instrumentation 2nd example Process for software-/hardware-update

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slide1

QMforMQ

Introduction of new Instrumentationas a Quality Management ProcessK. Klapheck, S. Waas, German Meteorological Service Hamburg

slide2
Introduction
  • Presentation of a process
  • 1st exampleProcess for the introduction of instrumentation
  • 2nd exampleProcess for software-/hardware-update
  • Final remarks
slide3

Quality Management (QM) :

a tool to assure

- availability

- reliability

  • timeliness
  • of products

system

modification

system

modification

End

End

slide4

Met. services and manufacturers already use QM

  • References (examples):
  • Canterford, R.P., Evans, D.K. and Allan, L.C. :
  • Developments in a modern Quality Management System: Quality control, network performance and Metadata Database.
  • TECO-2000, Beijing, 2000.
  • Pevny, G., Einsiedler, W. and Meir, M. :
  • Quality Management for the Operation of hydro-meteorological Measuring networks.
  • TECO-2002, Bratislava, 2002.

WMO accompanies the adoption of QM

Reference

WMO: Executive Council Fifty-Fifth Session, Abridged Final report with resolutions,

WMO-No. 961, Geneva, 2003.

slide5

In the German Met. Service:

- a certified QM system exists for the whole service

- as a part ‚data collecting‘ is a strategic production process:

documented, transparent, auditable

- Reference:

Richter, C. and Dibbern, J. :

A Quality Management System for the process of collecting meteorological data.

TECO-2005, Bucarest 2005.

Processes shown here are subordinated to ‚data collection‘

slide6

Definition of a process:

....set of interrelated activities.....transforms inputs into outputs....

Reference :

International Standard Organisation, 2000 :

Quality Management Systems - Requirements (ISO 9001),

EN ISO 9001:2000.

Description of a process:

- textual description: goals, customer requirements, influencing quantities,....

- graphical description: flow chart

- list of joined processes

- further applicable documents

Presentation of a process:

Flow chart diagram in an excel-sheet -- one line for each action

slide7

Informations from a process description:

  • Embedding in superordinated processes

- Flow of work steps

- Input / output documents

  • Responsibilities

- Definition of valuation numbers

- Related documents

slide12

2nd example :

new requirements on a running technique in a measurement network cause a

system modification, this causes a software- or hardware-update

How to perform it ? (Avoid data loss in the operating network !! )

See process Hardware-/Software Update

final remarks
Final remarks
  • QM is ‚living‘:
  • Processes are modified if necessary
  • Resources from different branches of a service needed:
  • enhanced organization and communication of collaborators
  • Positive effect of QM:
  • Giving more certainty to reach the strived results
slide17

QM yes / no

either the customers

or the products

come back

Thank you

for your

attention

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