“SMS BASED, PATIENT REFERRAL SYSTEM”
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“SMS BASED, PATIENT REFERRAL SYSTEM”. Enock Rukundo Project Stretch goal Kigali Health Institute (KHI) Kigali, Rwanda. My Dad and 6 transfers. Project Background…short story!. Purpose driven goal…) My poor Dad received 6 different medical transfers From the HC To the District Hospital

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“SMS BASED, PATIENT REFERRAL SYSTEM”

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Sms based patient referral system

“SMS BASED, PATIENT REFERRAL SYSTEM”

  • Enock Rukundo

  • Project Stretch goal

  • Kigali Health Institute (KHI)

  • Kigali, Rwanda


Project background short story

My Dad and 6 transfers..

Project Background…short story!

  • Purpose driven goal…)

  • My poor Dad received 6 different medical transfers

  • From the HC

  • To the District Hospital

  • Then Provincial Hospital

  • To the Military Hospital

  • The Referral Hospital

  • To the High-level Private Hospital (Rich..)

  • And finally to the Military Hospital again (Mutual de Santé support laboratory exams).


Sms based patient referral system

Problem Statement...

Under Construction…..

  • Referrer data

  • Rwandan Government Priorities


Sms based patient referral system

Anticipated Solution Architecture...

Critical steps:

  • Sender submits an sms with patient case details; structured format: ID patient no, content

  • The filter application makes verification actions i.e format rules

  • The intermediary filter application re-shapes text sms’s into readable web based or emails formats and sent to the operator/moderator.

  • Moderator reads case details and decides the final decision or which specialist(s) most appropriate to the case in question

  • An automatic email sent to the specialist or sender

  • Specialists logs in the server, reads the case history and provides a response to the moderator and the sender

  • Referrer reads response from the operator/moderator

  • The referrer reports action being taken (transfer details)


Work in progress

Blue Binder Checklist & Bottlenecks...

Work-in-Progress…

Critical Control Factors:

  • Field workers trained

  • Professional buy-in

  • Efficient moderator/playing a vital role/important factor

  • Organizational set-up

  • Create specific interests for the cause

  • Impact measurements for the patient and health facilities (hospitals) /demonstration of specific community interests


Work in progress1

Blue Binder Checklist & Bottlenecks...

Work-in-Progress…

Benefits:

  • First and foremost this referral system is a network of people who trust each other and want to collaborate, capacity building and social engineering are thus very important.

  • Improve access to health care;

  • Enhance the quality of service delivery;

  • Improve the effectiveness of public health and primary care interventions;

  • Improve the global shortage of health professionals through collaboration and training


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