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Choosing and Using Media for Brief Messages. Memos and Letters. E-mail Messages. Instant Messages. Blogs and Podcasts. Media for Brief Messages. Memos and Letters. Make a Formal Impression. Accompany Physical Materials. Stand Out From E-Messages. Follow Legal Requirements.

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choosing and using media for brief messages

Choosing and Using Media for Brief Messages

Business Communication Essentials, 3e

media for brief messages

Memos and Letters

E-mail Messages

Instant Messages

Blogs and Podcasts

Media for Brief Messages

Business Communication Essentials, 3e

memos and letters
Memos and Letters

Make a Formal

Impression

Accompany

Physical Materials

Stand Out

From E-Messages

Follow Legal

Requirements

Business Communication Essentials, 3e

format for business letters
Format for Business-Letters

Letterhead

Stationery

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Date

Inside

Address

Salutation

The

Message

Complimentary

Close

Signature

Block

Business Communication Essentials, 3e

format for memos
Format for Memos

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Memo

Title

Headings

The

Message

Business Communication Essentials, 3e

effective e mail messages

Professional E-Mail

  • Company Policy
  • Career Enhancement
  • Legal Concerns
Effective E-Mail Messages

Business Communication Essentials, 3e

format for e mail
Format for E-Mail

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XX:

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Headings

Salutation

The

Message

Complimentary

Close

Signature

Block

Business Communication Essentials, 3e

sending professional e mail

Observe Writing Rules

  • Aim for High Quality
  • Enhance Your Career
  • Avoid Legal Problems
Sending Professional E-Mail

Business Communication Essentials, 3e

follow company policy
Follow Company Policy

Legal

Issues

Confidential

Information

Network

Security

E-Mail

Hygiene

Business Communication Essentials, 3e

include subject lines
Include Subject Lines

Informative

Compelling

Relevant

Business Communication Essentials, 3e

practice e mail etiquette
Practice E-Mail Etiquette
  • Send necessary messages
  • Avoid unnecessary copies
  • Respect chain of command
  • Control your emotions
  • Check before you click

Business Communication Essentials, 3e

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