The Initiatives of the International Aerospace Quality Group (IAQG)

1. The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd ~ European Sector Leader

2. Initiatives aimed at meeting our initial focus and objectives: • “...continuously improve the processes used by the supply chain to deliver consistently high quality products...” • “… common aerospace quality standards and requirements…” • “… process of continuous improvement at suppliers…”

3. Initiatives take note of known problem areas from audits and quality escapes and the need for global safety level improvements: • “Supplier Control” is a significant issue • Variability in the process often lies with the primes • Need a step change in performance

4. Eight Evaluation Criteria for IAQG initiatives: • See the aerospace industry as a global one • Use common quality standards world-wide • Extend and share best practices usage • Push for standardisation of documents, materials, processes, products … • Push for common implementation methodologies, ie recognised evaluation, qualification schemes/organisations • Ensure Authorities ‘recognition’ of IAQG initiatives • Obtain harmonised positions between Authorities • Evaluation of impact & value - prioritisation

5. Chartered Initiatives: • International Quality System Standards • Quality Standard Implementation • Variation Management of Key Characteristics • First Article Inspection Document • Non-conformance documentation • Qualification of standard parts • Internal Audit • Software Quality Standard • 2D permanent part marking standard • Communication • Metrics • Strategy Development

6. Study Items: • Risk and Safety Management • Advanced Quality Planning • Supplier Maturity model and assessment • International Approval of Special Processes • Harmonisation of process specifications and material standards • Direct shipment to end customers • Sampling plans • Electronic signature + study items being pursued by each Sector

7. Quality System Development: • AS/prEN9100 developed as an international aerospace Quality Standard working with ISO TC20/WG11 to incorporate airworthiness and special industrial requirements. • International implementation process developed based heavily on the AECMA-EASE model using a common questionnaire • 9100 alignment with ISO9001-2000 - agreed draft. NB: Aerospace special requirements remain as 9100 until Nov 2003 minimum. • Similar Aerospace Quality System Standards developed and published for repair stations (9110) and stockist/distributors (9120) with associated questionnaires (9111/9121) - currently Europe only.

8. Quality Improvement Initiatives: • First Article Inspection (FAI); 9102 ~ an international standard that improves on current individual company requirements and uses common documentation. • Variation Management of Key Characteristics; 9103 ~ a more rigorous approach than FAI to ensure repeatable, capable manufacturing processes. • Non-conformance documentation; 9131 ~ development of common non-conformance documentation for concessions/ waivers and escapes/disclosures. • Product Qualification ~ development of an international methodology to document the results of Qualification of standard products (cf AECMA-CERT, NADCAP).

9. New initiatives • Chartered November 2000: • Internal Audit - Study team in place - reviewing all existing work • Software Quality Standards - AECMA draft guideline document published to members • 2D permanent part making standard - marking, reading & validation; ( will become 9132) • Chartered March 2001: • Global NDT requirements for Personnel training

10. IAQG internal initiatives: • Effective communication and documentation; • communicate the IAQG activities externally and internally • communicate expectations to/ consult with suppliers • maintain a record of IAQG activity

11. IAQG internal initiatives: • Metrics; • number of internationally published documents • implementation of products • internally • through the supply chain • chartered sub-team work completed on target • reduction in quality system audits

12. IAQG internal initiatives: • Metrics - summary of initiative implementation; • 9100 Quality System: • current deployment to suppliers - 43% • year end - 61% • current deployment internally - 26% • year end - 64% • 9102 First Article: • current deployment to suppliers - 5% • year end - 18% • current deployment internally - 8% • year end - 23%

13. IAQG internal initiatives: • Strategy development: • critical success factors • route map for action • policy updates • new initiative reviews and integration

14. Quality System Tier 1Vehicle / Airframe /Propulsion Manufacture 9100 9110 for maintenance FAI - 9102 Key Ch’ics - 9103 Tier 2Integrators ISO9000 Tier 3 - Integrators Special Processes Tier 4 - Make to Print 9120 Company Specific or NADCAP or similar Tier 5 - Distributors Tier 6 - Raw Materials Application of Quality Standards through the Supply Chain

15. IAQG Company Buy-In: 1 Have you communicated the output of the IAQG meeting within your Company and/or organisation? 2 Are there any issues or barriers which need to be addressed by the IAQG at the next meeting? 3 Will your Company support applications of those principles and are you going to incorporate them into your systems and procedures; internally & externally?

16. Concluding comments: • A tremendous opportunity for us all: • Airlines/Airframe - benefit from quality improvements • Supply chain - benefit from; - consistency and clarity of approach, requirements and documentation - multiple oversight reduction • Very strong international co-operation with determination to drive forward at speed with ‘meaty’ deliverables