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Mike Dooner Asia-Pacific Sales Director Enterprise Solutions Unisys Corporation May 2008

Infrastructure Management Suite. Mike Dooner Asia-Pacific Sales Director Enterprise Solutions Unisys Corporation May 2008. Data Center Management Realities.

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Mike Dooner Asia-Pacific Sales Director Enterprise Solutions Unisys Corporation May 2008

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  1. Infrastructure Management Suite Mike Dooner Asia-Pacific Sales Director Enterprise Solutions Unisys Corporation May 2008

  2. Data Center Management Realities • Inability to adapt IT resources fast enough to meet changing business demands and time-to-market response for new business requirements • Unacceptable levels of stranded capacity • Labor-intensive management of complex environments • Mixed physical and virtual environments that are too complex to manage • Rampant operational spend diverting funds from supporting critical business objectives Page 2

  3. Then you need these capabilities…… Are you here….? ….and need to get to here? Virtualised • Resource sharing for effective infrastructure utilisation Autonomic • Self-management of infrastructure resources • Decentralised • Complex • Resource-intensive • Costly • Centralised • Simplified • Maximum utilisation • Efficient • Cost-effective Real-Time Infrastructure Defined Future-state model delivering virtualised, autonomic infrastructure capabilities to significantly reduce the overall cost of IT And realise the vision of Business Driven IT Page 3

  4. Gartner IT Maturity Model Page 4

  5. Deliver a dramatic improvement in the reliability, flexibility and cost-effectiveness of the enterprise IT infrastructure through a massive reduction in datacenter infrastructure complexity The Mission of Unisys RTI • Significant improvements to the top line • Enhanced operational efficiencies • Time to deploy new applications/servicesreduced from 30+ days to minutes • Enables service flexibility • Improves availability Revenue And the bottom line …. • significant saving in hardware and software costs • significant saving in operational costs • Dramatic reduction of TCO Costs Page 5

  6. Business to IT Linkage Business Requirements (metrics) Service-Level Requirements ApplicationRequirements Unisys Real-Time Infrastructure Business Performance Management • Tracks the performance of business processes • Provides actionable information to infrastructure management Infrastructure Management Framework • Manages the supply and demand of IT resources in real time based on rules determined by business managers • Identifies and automatically fixes problems • Manages physical and virtual resources Application Services • Tools to assemble and build services Open Virtualisation Services • Increases asset utilisation Open Physical Services • Physical pool of resources Page 6

  7. Delivering on the Vision of RTI with Best-of-breed Capabilities Page 7

  8. Delivering on the Vision of RTI with Best-of-breed Capabilities * * Unisys Infrastructure Management Suite Software *Coming Page 8

  9. uAdapt Do more with less Reduce Server Sprawl Reduce Non-Production to Production server ratio Increased Business Agility Increase Return On Assets Business Challenges Page 9

  10. uAdapt Share infrastructure between groups and applications in a heterogeneous environment Rapidly re-purpose servers in less than five minutes Rack once, cable once, then reconfigure repeatedly and effortlessly Reduce server sprawl Cut TCO by 50% or more Re-Purpose, Consolidate

  11. LUN 4 LUN 3 LUN 2 uAdapt Unshackle resources to gain agility Step 1: BOOT • Any server boots any software stack • Store images in “Persona Library” (iSCSI, NAS, SAN) • Place on suitable virtual or physical machines Step 3: STORAGE • NAS, SAN, iSCSI • Virtual WWN: Free access from HBAs Step 2: NETWORK • Logical Connectivity • Virtual NICs free OS from NICs • Virtual LANs free NICs from LANs • IP address portability Silos exist because servers are shackled. But what if you could remove the shackles? Page 11

  12. Situation:Serious server sprawl Systems over-provisioned to support peak “9 to 5” workload Average utilisation less than 10% over 24-hour period Forced to deploy 700 servers Solution: Server re-purposing Automated and hands-free server re-purposing Shift capacity where needed, on the fly LAN and SAN topology preserved No application downtime Results: Significant Savings $530K project cost $1.87M annual savings US-Based Retail Bank (case study)

  13. Business Challenges Critical project delays Lengthy wait times for resources Overly complex resource acquisition processes Loss of resource control Idle/wasted resources Propensity to request excess resources Reluctance to release resources Higher operating expenses Virtualisation reduces CAPEX, but increases OPEX Excessive effort and time Resource request, analysis, and approvals Resource identification, configuration, and accessibility Resource monitoring and tracking uOrchestrate Page 13

  14. Infrastructure independent process automation uOrchestrate ChangeRequests ServiceRequests IT Services Management Portal Presentation Change Mgmt PervasiveOrchestration ?? Capacity Mgmt CMDB Incident Mgmt InfrastructureServices Storage Mgmt Grid Application SLA Mgmt Network Virtualisation Provisioning SLA Mgmt CoreInfrastructure Virtualisation Host Physical Servers Network Infrastructure Asset Mgmt StorageInfrastructure Page 14

  15. Automates resource specification process and tracks, ages, and archives requests Ensures policy compliance for: Provisioning Authorisation Lifecycle management Accounting Provisions resources Virtual Orchestration Portal Self-service provisioning Virtual Orchestration Policies Provisioning, license compliance, capacity management, lifecycle Virtual Orchestration Virtual Orchestration Adapters Multiple Virtual Machines Multiple Physical Servers uOrchestrate Self-Service Resource Provisioning Page 15 Page 15

  16. Situation:Resource deployment process too lengthy Project delays Inflexible infrastructure Costly operations Data center space/power limitations Lack of control Solution: Automated resource portal User driven, no-touch allocation Results:Significant top & bottom line improvements Improve ability to meet project schedules Reduce OPEX (33 admins to 4) Enhance infrastructure control, capacity management, and reuse Three-year savings $3.7M, one-year payback UK-Based Retail Bank (case study)

  17. uChargeback Business Challenges • In a physical environment the use of IT resources are easily allocated to the owning business unit • In a dynamic virtualised environment many business units could be sharing the same IT resources • Virtualisation drives the need for new cost models • Understanding resource usage and its drivers becomes important • To ensure high priority apps have available resources • In order to provision/budget for new hosts Resource visibility is challenging in a virtualised environment Page 17

  18. uChargeback Measure true cost of services used and bill appropriate entity Three levels of resource granularity Server or virtual machine Application, including distributed Shared application-centric metering Microsoft Windows, Linux, and UNIX servers and storage Graphical analysis and reporting Export usage billing data Quickbooks connector Cost Visibility uChargeback Windows-Managed Servers MS SQL Database (Service) Linux- Managed Servers Export Utility (Command Line) VM- Managed Servers Billing Module

  19. Global Investment Bank (case study) • Situation:Need for new Cost Model • Historically business units paid for the cost of their servers • BUs are charged the same cost on the shared virtualised infrastructure • Solution: Cost Visibility • uChargeback as part of a consolidation and virtualisation project • Develop an accurate picture of resource usage by each VM • Each BU to pay pro-rata for the number of VMs hosted • Currently servers, will extend to applications at the end of 2008 • Results:New Costing Models • Develop a costing model based on MHz/sec of resource consumption • Charge different rates for peak and off-peak usage to attempt to increase off-peak utilisation.

  20. uProvision Lower operational expenditure, risk and downtime • Server/Application Provisioning • Server/Application Discovery and Inventory • Patch Update and Management • Server/Application Configuration Changes • Compliance Measurement, Reporting & Enforcement (ITIL,SOX 404, & PCI) • Policy Based Approach to Systems Management, ensuring that the organisation's operational, security & regulatory best practice are reflected in every change • Integration of the tools & processes used by different server management teams/disciplines (Application, Build, Operations & Security Teams) • Provides management capability over heterogeneous environments mixed between physical & virtual systems

  21. Allocate resources based on business activities, rather than individual servers or applications Ensure that business goals and requirements drive resource allocation Rebalance workloads Modify workload priorities Dynamically change the infrastructure to match business conditions uGovern Service Governance Page 21

  22. Unisys IMS can reduce Server Count significantly • Reduction of HA servers • Eliminate static compute resources sized for peak demand and high availability • Results in lower CAPX and annual maintenance for hardware, software, and supporting infrastructure • Increased Speed & Agility– Changes are made much faster Page 22

  23. Significant reduction in the number of infrastructure components • Less infrastructure and complexity • Fewer switches (internal SAN, internal network) • Fewer ports (SAN, network, KVM) • Fewer cables (SAN, network, power) • Fewer HBAs, fewer NICs • Reduced datacenter footprint • Standard rack units • Power costs • Cooling requirements Page 23

  24. Reduces IT Operational Support • Reduction in System Administration • Configuration Labor • Break/Fix Labor • DR Test Labor • OS Labor • Upgrade Labor • Network Port Mgmt • Internal Network Switch Mgmt • SAN Port Mgmt • Internal SAN Switch Mgmt Page 24

  25. End Result: Dramatic Reduction in Overall TCO of $25M $45,000,000 Expense Summary $40,000,000 $35,000,000 Maint - Soft Maint - Hardware $30,000,000 Maint - Inf Real Estate Power&Cooling $25,000,000 Labor Config Labor $20,000,000 Software CAP - Infrastructure $15,000,000 CAP - Server CAP - Other OP-X Other $10,000,000 $5,000,000 $0 Legacy Unisys Page 25

  26. Infrastructure Management SuiteSummary • Re-Purposing – Unisys uAdapt • Manage a heterogeneous environment of servers, networks, and storage as a single fabric, automatically provisioning and re-purposing servers as necessary to meet demand • Eliminates manual configuration risk while enabling you to reconfigure repeatedly and effortlessly as needed • Orchestration/Workflow – Unisys uOrchestrate • Automates IT processes across all elements of an IT infrastructure • Enables real-time, policy-based control and higher IT operational efficiencies by defining building, orchestrating, managing, and reporting on IT workflows (aka Run Book Automation) • Resource Utilisation – Unisys uChargeback • Measures CPU, I/O and memory use at the level of applications, virtual servers, and physical servers • Enables visibility and insight into the IT costs associated with business services (including virtualised, heterogeneous environments) • IT Service Governance – Unisys uGovern • Enables easy management of those points where IT intersects with business priorities • Provides the highest level of intelligence within the Real-Time Infrastructure • Interfaces with uOrchestrate to automatically bring service levels into policy Page 26

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