1 / 29

Voice Over IP (VoIP) The New Generation of Phones

Voice Over IP (VoIP) The New Generation of Phones. Concordia University. Important Note.

josephine-strong
Download Presentation

Voice Over IP (VoIP) The New Generation of Phones

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Voice Over IP (VoIP)The New Generation of Phones Concordia University

  2. Important Note This PowerPoint slide show contains important instructions within the Notes area. You cannot see these from your web browser. To properly view the slide show, download it and open it with PowerPoint itself.

  3. The Way it Was Two Systems. Two Protocols. Two Networks. Two Wall Jacks. Two Sets of People to Call

  4. Voice over Internet Protocol (VoIP) Your new phone digitizes your voice, making it simple computer data like all other Internet traffic

  5. The Way it is Now One, improved Data Network within Concordia. Owned and Operated by Concordia

  6. The Cisco IP 7920

  7. So, Let’s get started…

  8. Place a Call - 1 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  9. Make a Hands-Free Call - 2 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  10. Putting a call on Hold - 1 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  11. Putting a call on Hold - 2 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  12. Consult 3rd Party - 1 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  13. Consult 3rd Party - 2 8918 8919 8919 8921 8922 8923 8924 8925 8926 8927 8928

  14. Connect Caller & 3rd Party - 1 8918 8920 8919 8921 8922 8923 8924 8925 8928 8926 8927

  15. Connect Caller & 3rd Party - 2 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  16. Transfer a Call - 1 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  17. Transfer a Call - 2 8918 8920 8919 8921 8922 8923 8924 8925 8928 8926 8927

  18. Transfer a Call - 3 DON’T ANSWER ! 8918 8919 8920 8921 8922 8923 8924 8925 8926 8927 8928

  19. Call Waiting - 1 8918 1 2 8919 8920 2 1 2 8921 8922 8923 1 8924 8925 8926 8927 8928

  20. Call Waiting - 2 8918 2 8920 8919 2 8921 8922 8923 1 2 1 1 8924 8925 8926 8927 8928

  21. Call Waiting - 3 8918 1 8919 8920 1 1 8921 8922 8923 2 2 2 8924 8925 8926 8927 8928

  22. Conference Calls - 1 2 8918 3 1 8919 8920 2 1 8921 8922 8923 2 1 8924 8925 8926 8927 8928

  23. Conference Calls - 2 8918 8919 8920 8921 8922 8923 2 1 3 1 1 2 8924 8925 2 8928 8926 8927

  24. Conference Calls - 3 8918 1 3 2 8919 8920 1 1 2 2 8921 8922 8923 8924 8925 8926 8927 8928

  25. Missed, received, placed calls • Press Menu soft key • Press ► until you see the Call History tab • Press Select soft key • Scroll to missed, received or placed calls • Press Select soft key • Scroll to call number • Press Answer/Send key to place a call

  26. Personal Phone Book • Press Menu button • Navigate to Directories • Press Select soft key • Navigate to Corporate Directory • Press Select • Enter first or last name using dial pad – keep pressing a letter key to toggle between letters • Press Search soft key • Press Dial to call the person

  27. Meet Me Conference • Callers dial into a conference call • Requires special tel. number from IITS • To Establish: • Lift handset • Press More soft key • Press MeetMe soft key • Dial assigned Meet Me number

  28. Help • See your department Coordinator (names available on the Voice ServicesWeb site at http://voip.concordia.ca) • Call the IITS help line at 848-7613 • Send an email to Help@concordia.ca

  29. Thank you !

More Related