U of c information technologies network services group
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U OF C Information Technologies Network Services Group. Voice Services Network Operations Security Services. Agenda. Overview of Network Services Voice Services Data Services Current Challenges Future Challenges Tour of Physical Facilities. Presenters. Harold Esche, P.Eng, MBA

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U of c information technologies network services group

U OF C Information TechnologiesNetwork Services Group

Voice Services

Network Operations

Security Services


Agenda

Agenda

  • Overview of Network Services

    • Voice Services

    • Data Services

  • Current Challenges

  • Future Challenges

  • Tour of Physical Facilities


Presenters

Presenters

  • Harold Esche, P.Eng, MBA

    • CIO, University of Calgary

  • Tom Seto, BSc, BComm

    • Associate Director, Information Technologies


Convergence

Convergence

  • Prior to April, 2004, Telecommunications was a department of Campus Infrastructure

  • On April of this year, Telecom was merged with Information Technologies’ Network Services Group

  • While Network Services was responsible for networks on campus, they subcontracted the actual installations to Telecomm


Current organization chart

Current Organization Chart


Current infrastructure

Current Infrastructure

  • Two parallel infrastructure

    • Cabling

    • Equipment

  • Both are costly to install and maintain

    • Moves, Adds, Changes (MAC)


Network services

Network Services

  • Voice Services

  • Network Operations

  • Security

  • Other


Telephone systems

Telephone Systems

  • Nortel SL 100 Software Rel. MSL 14

  • 9550 installed telephone services

  • 672 bi-directional PRI trunks

  • 20 % future spare capacity

  • ~108,000 calls per day


Telephone systems1

Telephone Systems

  • 40,000 kilometers of copper cable

  • 57 main distribution Telecom rooms

  • 320 intermediate distribution rooms

  • 25,000 pairs leave the main switch room


Voice systems

Voice Systems

  • Cabling

    • Cables are pulled from the Admin Bldg to each other building on campus

    • These cables are 400 to 800 pairs

    • They end in main distribution rooms (MDT)

    • There are intermediate distribution rooms throughout the building (IDT) from which cable is installed for each user location (home runs)


Cabling

Cabling

  • 80% of home runs are Cat 3

  • Require Cat 5 or greater for current technologies – gigabits/sec


Installing a telephone service

Installing a Telephone Service

  • A pair of cables in the home run is selected

  • A connection is made in the IDT from the home run cable to a pair in the riser cable which goes down to the MDT

  • A connection is made in the MDT from the riser pair to a pair in the cable going back to the telephone switch in the Admin Bldg

  • In the Admin Bldg, a connection is made from that pair to a line card in the phone switch


Voicemail systems

Voicemail Systems

  • Avaya Aria 350

  • Software Rel. 3.1

  • 5500 installed personal mailboxes

  • 55 special application mailboxes

  • ~300,000 calls to system per month

  • Accepted as a “Messaging System”


Telecom systems

Telecom Systems

  • Voice Services

  • Network Operations

  • Security

  • Other


Networking systems

Networking Systems

  • Over 10,000 Active Network Connections to support Research, Administration and Teaching

  • Central Network Management (SNMP)

  • 10 / 100 Mega-bit Speeds

  • Gigabit backbone links

  • AirUC – wireless network


Networking systems1

Networking Systems

  • Fiber optics backbone

  • 816 kilometers of fiber

  • 32 Fiber nodes on campus

  • Remote direct connections to Mount Royal College and University of Alberta

  • Secure / Non Secure Networks

  • Internet Access


Backbone network topology

Backbone Network Topology


User networks

User Networks


Airuc

AirUC

  • Wireless network for all IT username holders


U of c information technologies network services group

WANs

  • Internet – ISP is Telus

  • Shaw – Direct 100Mbps connection

  • Netera – high speed to worldwide research networks

  • SuperNet

  • Intranets

    • Wireless

    • Dark fiber


Network services1

Network Services

  • Voice Services

  • Network Operations

  • Security

  • Other


Security systems

Security Systems

  • Alarm Systems installed city-wide

  • Full monitoring system in security

  • Campus 1 Card

  • Access control

  • CCTV surveillance

  • Emergency Alarms


Telecom systems1

Telecom Systems

  • Voice Services

  • Network Operations

  • Security

  • Other


Other systems

Other Systems

  • Olympic Oval Timing and Scoreboards

  • Radio Systems

  • Paging Systems

  • Help Phones

  • Cable Management

  • TelePlus Billing


Information commons

Information Commons


Tri faculty lab

Tri-Faculty Lab


Computer sciences

Computer Sciences


Challenges

Challenges

  • Converging Voice and Data over one infrastructure

  • Wireless – Local Area and Wide Area

  • Bandwidth Challenges

  • Upcoming Technologies

  • $$$$$


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