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Ing. Martijn Janssen BSc MSc student Building Services May 31, 2006

Teleservices to fulfill older adults needs?. Ing. Martijn Janssen BSc MSc student Building Services May 31, 2006. 1/9. Is this fulfilling?. Source: Students’ evaluation 2004, Course 7Y750. 2/9. Teleservices to fulfill older adults needs?. Introduction & Research question.

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Ing. Martijn Janssen BSc MSc student Building Services May 31, 2006

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  1. Teleservices to fulfill older adults needs? Ing. Martijn Janssen BSc MSc student Building Services May 31, 2006 1/9

  2. Is this fulfilling? Source: Students’ evaluation 2004, Course 7Y750 2/9

  3. Teleservices to fulfill older adults needs? Introduction & Research question Methodology Results Conclusion • Introduction • Aging in The Netherlands • Demographical changes • Shortage of manpower in nursing • Teleservices • Deficiency needs • Research Question • Do teleservices fulfill older adult’s deficiency needs ? 3/9

  4. Teleservices to fulfill older adults needs? Introduction & Research question Methodology Results Conclusion IWZ-database (i)15 random projects Inventory of technology by survey: (project level) (i) fire detection, (ii) burglar detection, (iii) personal alarm, (iv) videophone, (v) video-intercom Data collection by survey: (individual level) (i) the individual and its social environment, (ii) the dwelling, (iii) presence, use, suitability, acceptance and comfort of ICT (iv) information and guidance, (v) changes in behaviour Data analysis: - bi-variate statistics (frequency diagrams, correlation matrices) - multi-variant analysis (principal component analysis) 4/9

  5. Teleservices to fulfill older adults needs? Introduction & Research question Methodology Results Conclusion Projects funded per province (www.iwz.nl) and real number of people over an age of 65 (www.cbs.nl) 83.813 95.646 77.956 353.775 31.829 156.370 147.339 279.587 481.575 335.464 64.061 181.255 5/9

  6. Teleservices and Satisfaction Introduction & Research question Methodology Results Conclusion 6/9

  7. Technology impacts & Maslow (1943) Introduction & Research question Methodology Discussion Conclusion Source: Gerontechnology 2006;5(2):65-67 7/9

  8. Teleservices to fulfill older adults needs? Introduction & Research question Methodology Results Conclusion • - Installed technology was meant at the safety level • - Users did not perceive a safety deficiency, but a social one • Social services should have been offered • Demand-driven (collaborative) design with the users could have prevented the wrong technology choice made 8/9

  9. Teleservices to fulfill older adults needs? Introduction & Research question Methodology Results Discussion ? 9/9

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