The role of written dialogue in advising
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The Role of Written Dialogue in Advising. Jo Mynard and Katherine Thornton, Kanda University of International Studies. Overview. Context Self-directed learning modules Written advising Focus of advisor comments Advising strategies Next steps. Our context – The SALC at KUIS.

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The role of written dialogue in advising

The Role of Written Dialogue in Advising

Jo Mynard and Katherine Thornton,

Kanda University of International Studies


Overview

Overview

  • Context

  • Self-directed learning modules

  • Written advising

  • Focus of advisor comments

  • Advising strategies

  • Next steps


Our context the salc at kuis

Our context – The SALC at KUIS

  • 9 Learning Advisors

  • Foster autonomous learning skills

  • Self-directed learning modules

  • Written and spoken advising


First steps module learner training

First Steps Module - Learner training

  • Input-based

  • Build skills for self-directed learning

  • 7 units – Needs Analysis, Time management, Resources, Learner Strategies etc.

  • Activity & Reflection model


Self directed learning modules

Self-directed learning modules

  • Learner-generated content

  • Plan, implement, reflect cycle

  • Learner-advisor dialogue


The role of written dialogue in advising

The reflective cycle

  • Plan


Why written advising

  • Writing facilitates reflection

  • Thinking time (for both LA and learner)

  • Ongoing dialogue

  • Practical way to provide 1 to 1 support

  • Cognitive, metacognitive and affective focus

Why written advising?


Research questions

  • What do advisors focus on in their comments to learners?

  • What strategies do advisors use to raise awareness of the learning process?

Research questions


Rq1 focus of advisor comments

RQ1: Focus of advisor comments


Data collection

  • FSM

  • 4 Learning Advisors

  • 50 advisor responses to learner reflections

  • Data Collection


    The role of written dialogue in advising

    • Interpretative

    • Analysed for cognitive, metacognitive and affective focus (Wenden & Rubin, 1987)

    Data Analysis


    Rq1 focus of advisor input

    RQ1 – Focus of advisor input

    • Cognitive

    • Metacognitive

    • Affective

    • (Other)


    Cognitive focus activity suggestions

    Cognitive focus – activity suggestions

    I recommend you to record yourself when you speak English.

    You can borrow a recorder from SALC counter if you need one.

    By recording, you can listen and compare your speaking for improvements.


    Cognitive focus resource suggestions

    Cognitive focus – resource suggestions

    It sounds like you found two interesting resources, but one is more difficult, right?

    Could you try shadowing using an easier text with a CD?

    There are lots of magazines in the reading and listening sections of the SALC which have CDs for shadowing.


    Cognitive focus time management

    Cognitive focus – time management

    You did an excellent job this unit.

    The details you included in the activities were really good. Think about your weekly schedule:

    1. What are good days and times when you can use to work on your goals?2. What activities can you do during these days and times?


    Metacognitive focus goal setting

    Metacognitive Focus – Goal setting

    You are talking a lot about TOEFL and also casual English. The kind of English needed for tests is very different from the kind of English you will need for more casual English.

    You may wish to rethink your goals…

    Do you want/need TOEFL listening/TOEFL vocabulary or everyday listening/everyday vocabulary?

    The kinds of materials and activities you do will depend on your goals.


    Affective focus

    Affectivefocus

    I agree it is important for you to take a rest so you can feel more relaxed.

    This will help you to stay motivated.

    I agree that having English conversations can be stressful and make students nervous.

    You're not the only person to feel like that.


    Multiple focus

    Multiple Focus

    I know you are superbusy with all your work. Finding time for independent study (module work) can be difficult.

    Also a big part of university life is socializing and having fun with friends - don’t feel too bad.

    What the SUR model can do is help you add balance to your language learning. Activities that help you study use and review for both your goals are particularly useful.

    What are some activities that you can do to help you study –vocab & speaking and use vocab & speaking?


    Multiple focus affective

    Multiple Focus - Affective

    I know you are superbusy with all your work. Finding time for independent study (module work) can be difficult.

    Also a big part of university life is socializing and having fun with friends - don’t feel too bad.

    What the SUR model can do is help you add balance to your language learning. Activities that help you study use and review for both your goals are particularly useful.

    What are some activities that you can do to help you study vocab & speaking and use vocab & speaking?


    Multiple focus metacognitive

    Multiple Focus - Metacognitive

    I know you are superbusy with all your work. Finding time for independent study (module work) can be difficult.

    Also a big part of university life is socializing and having fun with friends - don’t feel too bad.

    What the SURE model can do is help you add balance to your language learning. Activities that help you study use and review for both your goals are particularly useful.

    What are some activities that you can do to help you study vocab & speaking and use vocab & speaking?


    Multiple focus cognitive

    Multiple Focus - Cognitive

    I know you are superbusy with all your work. Finding time for independent study (module work) can be difficult.

    Also a big part of university life is socializing and having fun with friends - don’t feel too bad.

    What the SUR model can do is help you add balance to your language learning. Activities that help you study use and review for both your goals are particularly useful.

    What are some activities that you can do to help you study vocab & speaking and use vocab & speaking?


    Other focus keeping on track

    Other focus – Keeping on track

    Harumi, for unit 4, you were supposed to choose two resources and use them.

    Did you try to talk at the yellow sofa? How long? Did you try to use a program in the speaking booth? Which one?

    Please try an activity and talk about it here.


    Other focus non comment

    Other focus – “non-comment”

    Thanks for completing the FSM.

    but you handed in Units 6 & 7 too late.

    I am grading learning plans now.

    Sorry!

    I hope you found useful information.


    Advisor preferences advisor a

    Advisor Preferences – Advisor A


    Advisor preferences advisor b

    Advisor Preferences – Advisor B


    Advisor preferences advisor c

    Advisor Preferences – Advisor C


    Advisor preferences advisor d

    Advisor Preferences – Advisor D


    Summary

    Summary

    • Some evidence of advisor styles, but all three kinds of focus clearly represented

    • Different types of discourse strategies evident

    • Caveat: Influence of unit topics?

      Next step

      Conduct similar analysis of self-directed modules


    Rq2 what strategies do advisors use in their comments

    RQ2: What strategies do advisors use in their comments?


    Counselling and advising

    Counselling and advising

    From Carson & Mynard, forthcoming (introduction)


    Patterns

    Patterns


    Degree of directiveness

    Degree of directiveness

    Less directive

    More directive


    Degree of directiveness1

    Degree of directiveness

    Less directive

    More directive


    Degree of directiveness2

    Degree of directiveness

    Less directive

    More directive


    Data collection1

    Data collection

    • 7 Module packs

    • 7 different learners, 7 LAs

    • Focussed on input/advising


    The role of written dialogue in advising

    • Interpretative

    • Framework created from the data

    • Analysed using emergent coding system

    • Codes discussed and renegotiated between both researchers

    Data Analysis


    Codes more directive

    Codes – more directive

    • Directive

    • Strong suggestions

    • Expert opinion?


    Codes less directive

    Codes – less directive

    • Prompting further reflection

    • Conditional language

    • Mild suggestion


    Extract 1

    Extract 1

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 11

    Extract 1

    Reinforcing

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 12

    Extract 1

    Prompting further reflection

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 13

    Extract 1

    Prompting further reflection

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 14

    Extract 1

    Prompting further reflection

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kinds of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 15

    Extract 1

    Reinforcing

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 16

    Extract 1

    Reinforcing

    Prompting further reflection

    I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

    Do you know good phrases for filling silences and giving your opinion?

    How could you study pronunciation with those kind of phrases?

    I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

    Good luck at the practice centre.


    Extract 2

    Extract 2

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    Extract 21

    Extract 2

    Intuiting

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    Extract 22

    Extract 2

    Prompting further reflection

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    The role of written dialogue in advising

    Extract 2

    Intuiting

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    Extract 23

    Extract 2

    Prompting further reflection

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    Extract 24

    Extract 2

    Prompting further reflection

    Intuiting

    …you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

    You seem to be learning a lot of new words each week – are these words you are interested in or related to topics you want to talk about?

    Also, you seem to be doing a lot of studying and inputting information - learning a lot of vocabulary

    is there anything else you think you could do with the new words you learn?


    Extract 3

    Extract 3

    Restating

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 31

    Extract 3

    Prompting further reflection

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 32

    Extract 3

    Reinforcing

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 33

    Extract 3

    Expert opinion

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 34

    Extract 3

    Reinforcing

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 35

    Extract 3

    Expert opinion

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 36

    Extract 3

    Restating

    Expert opinion

    Reinforcing

    Prompting further reflection

    You said that you did not get much listening practice because the teacher waited for you to speak.

    What will you change next time for the session to go better?

    I’m glad you find the SALC listening sheets useful.

    They will help you to build your confidence!

    Finally, I am happy that you reviewed new words.

    This will help you to remember the vocabulary better.


    Extract 4

    Extract 4

    It isn’t very clear in part 3 which things were S, U, R, and E.

    It is also unclear to whether you used pronouns more effectively after all the work you did.

    When you write your diary for next week, could you show the S. U. R. E. part, please?

    Also…. What are the five sentence patterns and how well can you use these now?

    Sorry for all the questions!


    Extract 41

    Extract 4

    Reorienting

    It isn’t very clear in part 3 which things were S, U, R, and E.

    It is also unclear to whether you used pronouns more effectively after all the work you did.

    When you write your diary for next week, could you show the S. U. R. E. part, please?

    Also…. What are the five sentence patterns and how well can you use these now?

    Sorry for all the questions!


    Extract 42

    Extract 4

    Directive

    It isn’t very clear in part 3 which things were S, U, R, and E.

    It is also unclear to whether you used pronouns more effectively after all the work you did.

    When you write your diary for next week, could you show the S. U. R. E. part, please?

    Also…. What are the five sentence patterns and how well can you use these now?

    Sorry for all the questions!


    Extract 43

    Extract 4

    Prompting further reflection

    It isn’t very clear in part 3 which things were S, U, R, and E.

    It is also unclear to whether you used pronouns more effectively after all the work you did.

    When you write your diary for next week, could you show the S. U. R. E. part, please?

    Also…. What are the five sentence patterns and how well can you use these now?

    Sorry for all the questions!


    Extract 44

    Extract 4

    Reorienting

    Prompting further reflection

    Directive

    Reorienting

    It isn’t very clear in part 3 which things were S, U, R, and E.

    It is also unclear to whether you used pronouns more effectively after all the work you did.

    When you write your diary for next week, could you show the S. U. R. E. part, please?

    Also…. What are the five sentence patterns and how well can you use these now?

    Sorry for all the questions!


    Next steps

    Next Steps…

    What patterns can be seen in less or more directive advising styles?

    Are there significant differences in advisor styles between input-based reflections (FSM) & reflections on learner-generated content (LHL)?


    Any questions

    Any questions…


    The role of written dialogue in advising

    Thanks for listening!

    [email protected]

    [email protected]


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