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Developing Your Course Training . Can you tell me who my rep is please?. Luke Burton, University of Nottingham Students’ Union. Developing Class Rep Training in Schools. David Arnold and Sophie McCallum Edinburgh University Students’ Association. University of Edinburgh.

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Developing your course training

Developing Your Course Training

Can you tell me who my rep is please

Can you tell me who my rep is please?

Luke Burton, University of Nottingham Students’ Union

Developing class rep training in schools

Developing Class Rep Training in Schools

  • David Arnold and Sophie McCallum

  • Edinburgh University Students’ Association

University of edinburgh

University of Edinburgh

  • There are over 30,000 students

  • Over 1,200 are Class Reps

  • Roughly 10% of these Class Reps receive training

Class rep training

Class Rep Training

  • Before 2011 EUSA’s Class Reps were trained by Associate Trainers

  • The training was well received, but generic

  • Became part of the pilot for Institutional Associate Trainers

  • Now develop our own training with an increased pool of trainers

Institutional associate trainers

Institutional Associate Trainers

  • Worked with support from sparqs to develop a program of training

  • Hired students from within the University of Edinburgh to deliver this training

  • Greater flexibility, increase in number of sessions, increase in number of Class Reps trained



  • Class Reps responded well to being trained by their peers

  • The IAT’s enjoyed the flexibility and control they had over training

  • We were able to make changes quickly e.g. how we structured the session

School specific training

School Specific Training

  • Of the negative comments, lack of specific detail was the most common

  • Over 20 different Schools organise their student feedback structures separately

  • School of Informatics one of the most different

Informatics training

Informatics Training

  • Meetings with both School Reps

  • Facilitating conversation with the trainer and the School Reps

  • Supporting School Reps to make changes to the booklet and trainer notes

  • Attended by staff support and School Rep

  • Specific feedback form

Ongoing development

Ongoing Development

  • Informatics training very successful

  • Identified other Schools with unique set ups

  • Edinburgh College of Art

  • Law - working with their School Rep and the Law School Council

  • School Rep induction information

Any questions

Any questions?

Thank you

Thank You

  • For more information please do get in touch!

  • Sophie McCallum:

  • Dave Arnold:

Reps evidence based change and enhancement

Reps, evidence based change and enhancement

Developing your course training

Taking representation to the next


Developing your course training

The feedback chain

single ownership

Developing your course training

Building a strong argument

Developing your course training

Student surveys and other information



Student partnership agreements

Student Partnership Agreements

Mike Williamson

Development Advisor



  • Scottish Government put out a paper called Putting Learners at the Centre.

  • This paper mentioned the creation of Student Partnership Agreements, but didn’t really say what they are.

  • Since then, sparqs agreed to take on this work together with interested people from universities and colleges.



  • A list of consumer rights and responsibilities. For example:

  • HEFCE have been promoting this model in England.

  • Staff will:

  • Provide high quality learning opportunities

  • Return feedback within 3 weeks

  • Treat students with respect and dignity

  • Students will:

  • Turn up to class and pay attention

  • Complete assignments on time and thoroughly

  • Seek help when they need it

  • Take part in extracurricular activity

Scottish context quality enhancement

Scottish Context: Quality Enhancement

Quality Assurance

Quality Enhancement

Scottish context student engagement

Scottish Context: Student Engagement

  • Earliest Scottish universities were initially run democratically – Rectors were elected by students to run the university in the interests of students and the public.

  • The ‘Democratic Intellect’.

  • Students still at the centre of decisionmaking at universities in Scotland – especially in Learning and Teaching.

Challenges in developing spa s

Challenges in developing SPA’s

  • Indicator 1: define and promote the range of opportunities for students to engage in quality.

  • Ensuring that the model is a tool for Quality Enhancement, not Quality Assurance.

  • Indicator 7: monitoring and reviewing the effectiveness of student engagement at least annually.

  • Avoiding a consumerist model.

Partnership agreements

Partnership Agreements

  • 2 sections:

  • First section describes the different ways students and the university interact – to show students how they can work with staff to change things if they want to.

  • Second section shows what the Students Association and the University are going to work on together over the next year.

What does this have to do with class reps

What does this have to do with class reps?

2 things:

  • During the process of putting together an SPA, there should be a consultation process to make sure students are feeding into the final agreement. Class reps are in a good position to take part in this consultation, but also to include other students in that process.

What does this have to do with class reps1

What does this have to do with class reps?

  • The guidance report also recommends that when it comes to implementing the Student Partnership Agreement, each department or school discusses the agreement to place the activity within their own context, and decide what specific actions they will take.

  • Class reps are ideally placed to take part in these discussions, and to help implement the proposals at a departmental and institution-wide level.

Enhancing your rep activities

Enhancing Your Rep Activities

Iain Delworth, Development Advisor

Three documents

Three documents

  • Mapping Rep Activities Session Plan: helps you define what a course rep does and gather information on the strengths and weaknesses of the current.

  • A Self Assessment Tool: this tool breaks down the different policies and activities associated with course reps and provides a structure to identify areas for enhancement.

  • The Course Rep Cycle: provides a timeline for both the institution/association and the rep themselves.

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