Presentation Transcript

1. INTERPERSONAL SKILLS

2. SELF-------------

3. SELFAWARENESS

   There are three things extremely hard: steel, a diamond, and to know one’s self
4. Self-awareness is knowing your motivations,preferences and personality and understanding how these influence your judgement,decisions and interaction with other people
5. Self-awareness is an essential skill for developing personally and professionally. It helps:1.Capitalize on your strengths2.Compensate for your limitations
6. Write on a sheet of paper adjectives that you wish could describe your personality. Identify some ways in which you could make changes to Incorporate these qualities into your interaction with others.
7. What do you think are the qualities of successful people?

8. GOAL SETTING

   The whole world steps aside for the man who knows where he is going.
9. Goal setting is a means of identifying our work/life priorities and developing strategies for achieving Personal and professional objectives
10. Being realistic Being positive Starting small Taking full responsibility Preserving
11. Take a minute and write your definition of personal satisfaction Which behaviours are needed to achieve this satisfaction? What will bring you enjoyment or fulfillment? What will you need to accomplish in order to say you are a success in life?
12. ‘THIS IS YOUR LIFE’:A personal goal-setting Exercise Family Member’s Speech ______________________________________ _______________________________________ Close friend’s speech ______________________________________ ________________________________________ Colleague’s speech ________________________________________ _______________________________________ Religious representative’s speech _______________________________________ ________________________________________ Is there a common thread or theme? Write a caption that would summarise your life principle

13. ETHICS

    The things that will destroy us are: politics without principle; pleasure without conscience; wealth without work; knowledge without character; business without morality; science without humanity; and worship without sacrifice. - Mohandas K. Gandhi
14. Six rules of ethical thinking Consider other’s well being Think of yourself as a member of community,not as an isolated person An action may be legal but unethical.Don’t only depend on law You affect a larger entity beyond you and your immediate circle Obey moral guidelines by which you have agreed to live Think objectively.Be sure your action is truly ethical and not rationalised self-interest
15. ETHICS TEST The test of ‘common sense’ The ‘light of the day’ approach The test of the ‘one’s best self’ The test of ‘purified idea’
16. Ethical stance Calling in to work to say you are sick when you really are not. Taking office supplies home for personal use. Surfing the net on company time Falsifying the number of hours one has worked. Long distance calls on business lines.
17. Managing others’impressions of you Be punctual Dress appropriately Flatter legitimately Have a good sense of humour Be friendly and approachable Make friends and value all contacts

18. TIME & SELF MANAGEMENT

    Don't say you don't have enough time. You have exactly the same number of hours per day that were given to Helen Keller, Pasteur, Michelangelo, Mother Teresa, Leonardo Da Vinci, Thomas Jefferson, and Albert Einstein." ~ H. Jackson Brown, Jr.
19. How to manage time Plan and prioritise Get in the habit of preparing ‘to do’lists Find your optimal working time Prioritise tasks by level of importance Organise Delegate
20. EMOTIONAL INTELLIGENCE Is a type of social intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and to use the information to guide one’s thinking and actions
21. Six fundamentals for achieving emotional competency Self-awareness Self-regulation Motivation Empathy Social skills Group work skills
22. Hints for overcoming fear of failure Look at failure as an event Remind yourself that everyone experiences failure Look for why and find a solution Associate with positive people Develop the habit of ‘self-talk’. Take one step at a time; keep moving forward

23. Teamwork

    We are a pack animal. From earliest times we have used the strength of the group to overcome the weakness of the individual. And that applies as much to business as to sport
24. Tips for managing outstanding results Care about the people you work with Don’t worry about who gets the credit Respect individual differences Subordinate yourself to a higher purpose

25. CONFLICT MANAGEMENT

    If you are distressed by anything external, the pain is not due to the thing itself, but to your own estimate of it; and this you have the power to revoke at any moment
26. Sources of interpersonal Conflicts Differences in Goals Miscommunication Differing attitudes,values and perceptions Style Differences
27. Conflict Prevention Team-building Diversity awareness Open Communication Conflict management training Managing other’s expectations Focusing on others first
28. ACTIVITYNon-Verbal Role-Play In small groups, create a role-play involving only body-language with no talking. Pick a scene and characters. Based on the body language,what was the scene depicting? What was the relationship of the members to each other? What were the personalities of the members? What issues were affecting the group?

29. CREATIVITY

    “Each moment of our life, we either invoke or destroy our dreams.” -Stuart Wilde
30. Supporting or stimulating creativity IDEA KILLERS IDEA GROWERS Who else has a suggestion? I don’t know much about that.How about you? We tried it before That’s not my job That’s not how we do things here That’ll never work
31. Increasing individual creativity Do creative exercises, challenge your mind Learn your language, or a new one Keep an open mind Keep a journal Develop confidence in your senses Expose yourself to new perspectives