Success Cycles , or from Kick the CANS to Yes, We CAN!. Nathaniel Israel, PhD May 16, 2011 SFDPH OQM for CYF-SOC. Disclaimer.
Nathaniel Israel, PhD
May 16, 2011
SFDPH OQM for CYF-SOC
The work presented here by an employee of the San Francisco Department of Public Health does not imply endorsement by, or the official position of, the San Francisco Department of Public Health.
Fundamental shift for many clinicians
Conducted over 20 focus groups with parents / caregivers of African-American, Latino and Chinese children and youth
Latino and Cantonese groups conducted in native language by native speakers
Designed to better understand how using the CANS in the care process can maximize engagement, family-direction
Parents taught us that Clinicians should be able to:
Parents’ goal: to change clinicians’ behavior to be more in line with collaborative practice
1:Explain Treatment Process on First Contact
2. Sensitively assess the seriousness of behavioral / emotional concern
This training is consistent with the goal of more fully empowering families in their children’s behavioral healthcare
It allows us to move collaboration upstream in the care process, replacing practices which have led to clinician burnout and client dropout
It provides specific, family-directed practices which we can teach and track for how they relate to engaging families and achieving clients’ goals