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THE CHANGING FACE OF THE INTERNET Challenges and opportunities for children & young people STEPHEN CARRICK-DAVIES CHILDNET INTERNATIONAL THIS PRESENTATION 1) Intro to Childnet’s work 2) Changing opportunities for C&YP to create Examples from Childnet’s Academy program

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THE CHANGING FACE OF THE INTERNET

Challenges and opportunities for children & young people

STEPHEN CARRICK-DAVIES

CHILDNET INTERNATIONAL


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THIS PRESENTATION

1) Intro to Childnet’s work

2) Changing opportunities for C&YP to create

Examples from Childnet’s Academy program

3) Changing challenges and risks for C&YP + responses

Examples of Childnet’s Awareness programs

4 Questions


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1 Intro to Childnet’s work


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"The web is more a social creation than a technical one. I designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

TimBerners-Lee Weaving the Web 1999


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Childnet is a charity established in 1995 to designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

“Helping to make the Internet a great place for children.”

Promoting the positive

Access

Awareness

Policy

Protection

Responding to the negative


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JAPAN MOBILES CONFERENCE designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

  • The first international cross sectoral Expert’s meeting in Japan looking at mobile internet and Children.

  • UK Government Home Office Task Force on Internet Safety.

  • UK Mobile Operators Code Of Practice


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2 Changing opportunities for children designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Lessons learnt from our Childnet Awards Programme

Rewarding young people who are using the Internet for good – The “DOT HOPE” effect of the Net.


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FOUR THEMES: designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

EXPRESSING……and sharing stories

ENGAGING…… and changing the world

ENTERTAINING ……and having fun

EDUCATING….and helping their peers


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1) EXPRESS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”- “I want to tell my story”

  • “Lean back or lean forward? ” Participation not just interaction

  • Gives those who are excluded a powerful voice

  • Personal stories are very powerful and can challenge and educate

Example Pauline Yeung


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1) EXPRESS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.” - “I want to tell my story”

CHALLENGE

  • Children can be vulnerable

  • Media literacy – helping C&YP to discern

OPPORTUNITIES

  • Safe environments for C&YP to create and express. Eg Matmice


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2) ENGAGE designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”- “I want to change the world”

  • Gives C&YP a real opportunity to engage in real issues

  • Links to other like minded C&YP and networks.

  • A powerful instrument of change in the hands of the next generation

Example - Sarah Bowler


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2) ENGAGE - designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”“I want to change the world”

CHALLENGE

  • Following through and offline responsibility

  • Reliability of information and “helpline” ?

OPPORTUNITIES

  • Strengthening networks t through the Academy forum

  • Working with the media (and not being used by it).


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3) ENTERTAIN designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”- “I want to have fun online”

  • Level playing field and easier to produce professional looking resources

  • C&YP at the cutting edge of using the new technologies and games

  • Tremendous opportunities to share skills online - crossing boundaries and language

Example – Andrew Fei


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3) ENTERTAIN designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”- “I want to have fun online”

CHALLENGE

  • C&YP becoming addicted and missing out on school work.

  • C&YP being exploited because of their skills and abilities

OPPORTUNITIES

  • Learning can be fun!

  • Recognise the educational potential of entertainment.


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4) EDUCATE - designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”“I want to help my peers learn”

  • C&YP can be the best teachers

  • Brilliant motivators for other children

  • Opportunities to help those excluded or without access to good peer support.

Example Heather Lawver


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4) EDUCATE designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”- “I want to help my peers learn”

CHALLENGE

  • Threat to teachers – how do they turn from “Sage on the stage” to “guide on the side” ?

  • Quality Assurance and sustaining network

OPPORTUNITIES

  • C&YP can change make lasting impact – eg Bullying.org


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DOWN TIME ! designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”


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3 Changing designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”challengesand risks for children


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Commerce designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Content

Contact

Away from supervision

Access to Location Based Services

THE DANGERS TO CHILDREN

  • Pornography

  • Racism

  • Inaccurate information

  • Threatening e-mail

  • Strangers in chat rooms

  • Invasion of privacy

  • Blur between advertising & content

Always on and potentially reachable


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MOBILE OPERATOR’S CODE OF CONDUCT designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.” (Draft)

  • Independent classification framework for new commercial content

  • Will it cover “contact” services (CHAT ?)

  • Parental Controls

  • Communality of language and user interface (work together)

  • Combating malicious communications

  • Bullying, SPAM, barring tools ?

  • Combating illegal content

  • We commend attention they are giving to this issue (IWF)

  • Awareness and greater advice on products

  • Targeted at audience using different channels (inc on the mobile)

INTERNATIONAL ISSUES ?


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Content designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

INACCURATE CONTENT

  • Spoof sites

  • URL mimickers eg www.microdoft.com

  • Historical revisionist material

  • Inaccurate health information


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Contact designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Interactive services online

  • Chat – IRC & web based

  • Instant messaging – portals & ICQ

  • Games – MOO, MUD, MUSH etc

  • Cyber sex

  • Mobile chat/games


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ONE FAMILY’S STORY.. designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

“My daughter was contacted starting in February this year by a pedophile whilst using a chat room. He quickly moved to e-mail and shortly afterwards sent her pornography, purporting to be pictures of himself. My daughter was just 12 at this time.

After grooming her for some weeks, he made telephone contact and eventually persuaded her to miss school and meet him.

In total, he met her five times and took her back to his flat where she was sexually abused…

… I have worked in the computer industry for 18 years, latterly with the Internet, and had no idea what went on in these chat rooms. Surely there is some regulatory body that can make the ISPs monitor at least the teenage chat rooms to make sure kids aren’t in danger…. Perhaps you can offer some guidance?”

June 2000


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CHILDNET’S RESPONSE designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

  • Aimed at chat users and parents

  • Over 3,000 questions

  • Cartoons and a chat safety banner in open source html

  • Simple non-technical language for parents

  • Updating shortly

www.chatdanger.com


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Commerce designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Subtle Pressure

  • Blur between much content & advertising

  • Subtle request for information (games, auctions competitions

  • Collection of information makes net marketers dream

  • Many parents unaware of dangers


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What is changing ? designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Constant change is here to stay !


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ADULTS + CHILDREN ARE USING THE NET IN DIFFERENT WAYS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

PARENTS Mostly e-mail and web for research

YOUNG PEOPLE

Interactive chat, IM, Music, Games,

DO YOU KNOW HOW YOUR CHILD USES THE NET ?

WE NEED TO BE INVOLVED IN OUR CHILDREN’S ONLINE ACTIVITY, VALIDATE THEIR SKILLS

+ LEARN FROM THEM


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SUPERVISED/UNSUPERVISED ACCESS POINTS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

IN SCHOOL

Generally, supervised, protected and monitored

OUT OF SCHOOL

Often no filtering, supervision or monitoring

WE NEED TO DO MORE THAN SUPERVISE- WE NEED TO HELP EDUCATE

CHALLENGE = to ensure that children are safe wherever they use the Internet


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CONVERGENCE + THE NET GOING MOBILE designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Increasingly mobile

Fixed location for access eg home/school

Already some children are receiving abusive/hoax txt messages

As technologies converge we need to review the safety messages


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THE DIFFERENCE BETWEEN designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

NET LITERATE + LIFE LITERATE

KNOWLEDGE Many children pick up technology quicker !

WISDOM

Understanding how to behave in a virtual world

HELP YOUR CHILDREN TO UNDERSTAND THE CONTEXT

TECHNOLOGY IS THROWING UP NEW IMPORTANT SAFETY ISSUES WHICH CHILDREN MAY NOT SEE


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EFFECTIVE AWARENESS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Main principles for success.

1

Identify different audiences

2

The need for both offline & Online

3

Engaging, Relevant and Timely

4

Cross-sector approach


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1 Identify audiences designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

A practical Internet safety advice resource for schools that focuses on 5 key “SMART” Safety Tips which children need to remember when they use computers at school and out of school.

KEY FOCUS = SCHOOLS Supporting teachers in their work with pupils + parents


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PUPILS designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”(8-13 year olds)

- formative stages

The Audience for Safety messages

Seeking to influence behaviour rather than just inform

TEACHERS+ICT Co-ordinators

- Providing resources & learning

Helping deal with these issues outside of classroom (education and supervision) + resources

PARENTS

- Need support in addressing issues with their children

Vague about children’s online use (Creating a safe comfortable environment).


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2 OFFLINE RESOURCES - Leaflets designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

  • Simple

  • Engaging (cartoons)

  • Endorsement from media

  • Over 1 million printed.

"The Internet is great fun and a brilliant way to keep in contact with friends. However, it is really important that we all use the Net safely and always remember these SMART rules to stay safe online." Ant and Dec


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2 OFFLINE RESOURCES – Lesson & activities designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

  • Educationally relevant

  • Ties in with curriculum

  • Vital to engage not just educate

  • Showcase children’s examples.


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3) ENGAGEMENT - designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”Parent’s seminar

  • Face to face

  • Simple advice about blocking and filtering

  • Important to do it at school level

  • Helping empower parents


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3) ENGAGEMENT – designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”Interactive resources

Linking pupils with safety officers on a real-life role play in real time.


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4) designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”Cross sector approach

Education

Teaching about out of school use and responsible, creative use


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4) designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”Cross sector approach

Industry

Education

Effective advice

Best practice in interactive services


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4) Cross Sector approach designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”

Industry

Education

Reaching wider audience

Not sensationalising

Promoting positive

Media


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4) designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”Cross Sector approach

Industry

Education

Pressure on all sectors

Looking ahead and innovating

Children’s rights

Media

Non-profit sector


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Questions designed it for social effect - to help people work together - and not as a technical toy. The ultimate goal of the web is to support and improve our web like existence in the world...... We have to ensure that the society we build with the web is the sort we intend.”?

www.childnet-int.org

…with links to all of Childnet’s projects


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