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MCDST 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Chapter 6: Configure and Troubleshoot Local User and Group Accounts Objectives Understand user accounts on Windows XP Understand the default user accounts Create and manage local user accounts

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Mcdst 70 271 supporting users and troubleshooting a microsoft windows xp operating system l.jpg

MCDST 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Chapter 6: Configure and Troubleshoot Local User and Group Accounts


Objectives l.jpg
Objectives Microsoft Windows XP Operating System

  • Understand user accounts on Windows XP

  • Understand the default user accounts

  • Create and manage local user accounts

  • Work with the Local Users and Groups tool

Guide to MCDST 70-271


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Objectives (continued) Microsoft Windows XP Operating System

  • Use groups

  • Troubleshoot issues with user accounts

  • Understand user rights

Guide to MCDST 70-271


Windows xp professional user accounts l.jpg
Windows XP Professional Microsoft Windows XP Operating SystemUser Accounts

  • Local user account

    • Exists on a single computer

    • Cannot be used to gain domain access of any kind

  • Local groups

    • Exist only on the computer on which they were created

Guide to MCDST 70-271


Windows xp professional user accounts continued l.jpg
Windows XP Professional User Accounts (continued) Microsoft Windows XP Operating System

  • Windows XP Professional local user account stores details about

    • Security

    • Preferences

  • Domain user account

    • Exists in a domain or in any trusting domain by virtue of being created on a domain controller

Guide to MCDST 70-271


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How Accounts Interact with a Windows XP Professional System Microsoft Windows XP Operating System

  • Standalone system, automatic logon

  • Standalone system

  • Workgroup member

  • Domain network client

Guide to MCDST 70-271


Default user accounts of windows xp l.jpg
Default User Accounts of Windows XP Microsoft Windows XP Operating System

  • Administrator account

    • Most powerful user account within Windows XP

    • Characteristics

      • Cannot be deleted

      • Cannot be locked out

      • Can be disabled

      • Can have a blank password

Guide to MCDST 70-271


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Default User Accounts of Windows XP (continued) Microsoft Windows XP Operating System

Guide to MCDST 70-271


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Default User Accounts of Windows XP (continued) Microsoft Windows XP Operating System

  • Guest Account

    • One of the least privileged user accounts in Windows XP

    • Characteristics

      • Cannot be deleted

      • Can be locked out

      • Can be disabled

      • Can have a blank password

Guide to MCDST 70-271


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Default User Accounts of Windows XP (continued) Microsoft Windows XP Operating System

Guide to MCDST 70-271


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Managing Local User Accounts Microsoft Windows XP Operating System

  • To create a local representation of an existing domain/network user account

    • Use the Add button on the User Accounts applet

  • Local Users and Groups utility

    • Accessed through the Advanced button on the Advanced tab of the User Accounts applet

Guide to MCDST 70-271


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Local Users and Groups Tool Microsoft Windows XP Operating System

  • Used to create and manage local users

  • Accessed by pressing the Advanced button on the Advanced tab of the User Accounts applet

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Local Users and Groups Tool (continued) Microsoft Windows XP Operating System

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Users Node Microsoft Windows XP Operating System

  • Displays all existing local user accounts

  • HelpAssistant and Support accounts

    • Used to enable Remote Assistance and online Help and Support Services, respectively

  • Details pane lists:

    • Name of the user account

    • Full name of the user

    • Description of the account

Guide to MCDST 70-271


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Users Node (continued) Microsoft Windows XP Operating System

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Users Node (continued) Microsoft Windows XP Operating System

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Users Node (continued) Microsoft Windows XP Operating System

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Supporting More Than One User Microsoft Windows XP Operating System

  • Multiple-user systems

    • Operating systems that can support more than one user

    • Implemented in Windows XP through

      • Groups

      • Resources

      • Policies

      • Profiles

Guide to MCDST 70-271


Groups node l.jpg
Groups Node Microsoft Windows XP Operating System

  • Groups

    • Members share the privileges or restrictions of the group

    • Used to give a specific level of access to multiple users

    • Local user can be a member of multiple groups

Guide to MCDST 70-271


Planning groups and system groups l.jpg
Planning Groups and System Groups Microsoft Windows XP Operating System

  • Existing groupings that can be transformed into Windows XP groups

    • Organizational functioning units, workgroups, or departments

    • Authorized users of network programs and applications

    • Events, projects, or special assignments

    • Authorized users of network resources

Guide to MCDST 70-271


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Working with Default Groups Microsoft Windows XP Operating System

  • Default groups

    • Administrators

    • Backup Operators

    • Guests

    • Network Configuration Operators

    • Power Users

    • Remote Desktop Users

Guide to MCDST 70-271


Troubleshooting user accounts l.jpg
Troubleshooting User Accounts Microsoft Windows XP Operating System

  • Most common problem associated with user accounts

    • Password issues

  • Other common user account problems

    • Misconfiguration of user account details or group membership

Guide to MCDST 70-271


User rights assignment l.jpg
User Rights Assignment Microsoft Windows XP Operating System

  • User Rights Assignment section of a policy object

    • Defines which groups or users can perform the specific privileged action

  • Items in this policy

    • Access this computer from the network

    • Act as part of the operating system

    • Add workstations to domain

    • Adjust memory quotas for a process

Guide to MCDST 70-271


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User Rights Assignment (continued) Microsoft Windows XP Operating System

Guide to MCDST 70-271


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Summary Microsoft Windows XP Operating System

  • Windows XP

    • Multiple-user operating system that supports both local and domain-based user accounts

    • Has two default user accounts: Administrator and Guest

  • Local User Accounts created and managed through two interfaces:

    • User Accounts Control Panel applet

    • Local Users and Groups tool from Computer Management

Guide to MCDST 70-271


Summary continued l.jpg
Summary (continued) Microsoft Windows XP Operating System

  • Proper use of groups

    • Will aid in simplifying complex administrative tasks

  • Troubleshooting user accounts

    • Resetting passwords when users forget them

  • User rights

    • System-level privileges that are managed through local or domain policies

Guide to MCDST 70-271


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