slide1
Download
Skip this Video
Download Presentation
NHS e-Referral Service Arranging Aftercare

Loading in 2 Seconds...

play fullscreen
1 / 6

NHS e-Referral Service Arranging Aftercare - PowerPoint PPT Presentation


  • 63 Views
  • Uploaded on

NHS e-Referral Service Arranging Aftercare. Patient and User Journey: The Vision ……. 1. Consultant arranges admission

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' NHS e-Referral Service Arranging Aftercare' - jock


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

NHS e-Referral Service

Arranging Aftercare

Patient and User Journey: The Vision …….

slide2

1

Consultant arranges admission

Following referral from a Musculoskeletal Assessment Service, Dan attends an outpatient appointment with Mr de Souza, a knee specialist. The consultant, examines the patient, reviews the x-ray and advises a knee replacement. They discuss the implications of this and arrange a mutually convenient date for the operation. The admission is booked through the NHS e-Referral Service.

Arranging Aftercare

slide3

2

Patient books aftercare

Following the operation, and as part of the discharge process, Mr de Souza wants Dan to have six weeks of physiotherapy, which he asks Nadia, the Ward Manager, to arrange. Nadia logs onto the NHS e-Referral Service on behalf of Mr de Souza and finds a community physiotherapy service at a health centre close to Dan’s home. They agree a suitable initial appointment for the following week.

Arranging Aftercare

slide4

3

Consultant authorises follow-up appointment

Mr de Souza tells Dan that, after his physiotherapy, he should not need a planned orthopaedic follow-up appointment. Instead, Mr de Souza asks Nadia to provide Dan with instructions on how to book a follow-up appointment, using the NHS e-Referral Service, if required. Dan is told that the appointment request is valid for up to 12 months and he asks for the details to be emailed to him.

Arranging Aftercare

slide5

4

Secretary books interpreter

Rosa is not very good at translating medical terms; she therefore requests that an interpreter is present for Dan’s consultation. Nicola uses the NHS e-Referral Service to book an interpreter to attend the appointment, and asks Rosa how they would like to receive the appointment information. Rosa requests an electronic copy, so Nicola emails the appointment and interpreter confirmation.

Arranging Aftercare

slide6

How can YOU get involved?

  • Take part in the consultation at: www.hscic.gov.uk/ers
  • Contact us on email: [email protected]

NHS e-Referral Service vision – making paperless referrals a reality

ad