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Interactive Relationships Online

Interactive Relationships Online. Pam Brewer Marjorie Davis Judith Herr Brenda Huettner IEEE Professional Communication Society. Bump – Bump - Bump: Another Way?.

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Interactive Relationships Online

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  1. Interactive Relationships Online Pam Brewer Marjorie Davis Judith Herr Brenda Huettner IEEE Professional Communication Society

  2. Bump – Bump - Bump: Another Way? “Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it. And then he feels that perhaps there isn’t.” Winnie the Pooh, A.A. Milne, 1926 2

  3. Interactive Relationships --Varied experiences facilitating effective online communication …in the information economy. True interactivity is not about clicking on icons or downloading files, it's about encouraging communicationEdwin Schlossberg If we are to achieve a richer culture—rich in contrasting values—we must recognize the whole gamut of human potentialities, and so weave a less arbitrary social fabric…Margaret Mead

  4. Which comes first? Breeding, hatching, laying… TheChicken…

  5. Which comes first?Or the eggs…

  6. Leadership What changes are required to lead virtual rather than face-to-face teams? What are the challenges for establishing authority and delegating responsibility virtually?

  7. Proposal Team at Work

  8. Virtual Volunteer Leadership: Recognize Contributions • Recognize team members in print • Invite active participation in decision-making • Demonstrate trust by delegating • Schedule on-line real-time recognition event • Present an award at honoree’s worksite; send letters to honoree’s clients, senior management • Create hoopla

  9. If they feel the project is worth doing, they can contribute, and they are appreciated -- they will come!

  10. Virtual Technologies What tools are helpful to compensate for lack of face-to-face cues when interacting virtually? Are some tools more personal and ‘revealing’ than others?

  11. Managing Virtual Teams

  12. IPCC July 2008 12

  13. Preparation What is necessary to establish/manage team relationships for effective project collaboration or a virtual class?

  14. CASE STUDIES IN INTERNATIONAL VIRTUAL WORKPLACES by Pamela Estes Brewer, M.A., B.A. A Dissertation In TECHNICAL COMMUNICATION AND RHETORIC  Submitted to the Graduate Faculty of Texas Tech University in Partial Fulfillment of the Requirements for the Degree of DOCTOR OF PHILOSOPHY Fred Hartmeister Dean of the Graduate School  August, 2008

  15. What preparation must take place to establish and manage team relationships for effective project execution? • Be polite and friendly • Communicate regularly • Meet face to face • Introduce yourself deliberately • Respond promptly • Communicate explicitly

  16. How do professionals decide if they have participated in an effective virtual work relationship or virtual class? #1 Achieved goals #2 Received timely responses #3 Received feedback—information flowed in two directions #4 Displayed mutual consideration and respect #5 Communicated with few misunderstandings/disruptions #6 Disagreed comfortably

  17. Preparation Is preparation for online teamwork or a class more time consuming? Are different talents, experience, and education essential?

  18. Feedback What are the differences in designing interactions for teaching and learning virtually? Do team members communicate feedback effectively and accurately when body language is missing? What is the key ingredient in the “feedback loop” for a virtual class or team?

  19. Online Education: Global Questions, Local Answers

  20. Teacher-Centered Learning Model S S S S P S S S S

  21. Interactive Teaching-Learning Model S S S S S P S S S

  22. Interactive Relationships Online Pam Brewer Marjorie Davis Judith Herr Brenda Huettner IEEE Professional Communication Society IPCC July 2008 27

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