WESTERN CAPE PROVINCE
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WESTERN CAPE PROVINCE Presented by: Ms Yolisa Mkalipi Provincial Manager to Port Folio Committee Department of Home Affairs 13 th March 2007. 1. INDEX. Background Information Issues raised by the Portfolio Committee Human Resources Core Business Mandates (Immigration/ Civic Services)

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Index

WESTERN CAPE PROVINCE Presented by: Ms Yolisa MkalipiProvincial Manager to Port Folio CommitteeDepartment of Home Affairs 13th March 2007

1


Index

INDEX

  • Background Information

  • Issues raised by the Portfolio Committee

  • Human Resources

  • Core Business Mandates (Immigration/ Civic Services)

  • Infrastructure

  • Budget

  • Management Structures

  • Conclusion

  • Recommendations


Demographics of the province

Item

Western Cape

South Africa

WC as % of SA

Area (sq. km.)

129370

1219 090

10.6

Population (2001 Census)

4524335

44819 768

10.1

(4th)

Employed (2001 Census)

1489 723

9583 764

15.5

18% unemployment

GDPR (2001) (R billion)

169

982

17.2

3r contributor

Demographics of the Province

W.C Socio-Eco Indicators


Demographics of the province1

Demographics of the Province


Population by province

Population by Province


Feed back on issues raised by the portfolio committee

Feed back on issues raised by the Portfolio committee

Officials in Oudtshoorn without drivers licenses:

- Requisition for the training of 20 staff members to obtain code 14 drivers licenses submitted

Computerization of George Hospital:

  • Process delayed due to renovations at hospital, will be completed during the coming week

    Racism in the Province & how DHA is addressing it:

  • Managers encouraged to discuss racism with staff

  • Duty roster for Cape Town International Airport scrutinized on a monthly basis

  • Managerial posts earmarked for filling by designated groups

  • Internal Imbizo by Provincial Manager and Management

    Report on Computerization of offices especially Refugee Office:

  • 12 new Passport Capturing machines in Province

  • 73 new printers received and distributed to Regions of which 8 was allocated to Refugee Office

  • 161 computers installed in roll out (shortages will be addressed in second phase) and 8 was allocated to Ref.

  • Biometrics installed and not functional problem with I.T but attending on it

  • 9 Hospitals functioning on line to all Regions


Human resources

Human Resources

Establishment per business unit:

As at February 2007:

  • The ideal structure is 878 based on 2006 approved structure-

  • Currently 487 filled posts

  • Demands increasing due to new projects and mandates (Prison,Hospitals and Refugee/Inspectorate projects, Civil Union Marriages)


Human resources continued

Human resources continued

Progress with regards to the filling of vacancies:


Human resources1

Human Resources

Vacancies prioritized for filling in 20072008:


Human resources continued1

A

C

I

W

TOTAL GRANTS

MALE

FEMALE

MALE

FEMALE

MALE

FEMALE

MALE

FEMALE

Level 15

Level 14

0

1

0

0

0

0

0

0

1

Level 13

0

1

0

0

0

0

0

0

1

Level 12

1

0

0

0

0

0

1

0

2

Level 11

0

0

0

0

0

0

0

0

1

Level 10

1

0

0

0

0

0

2

0

3

Level 9

1

1

1

1

0

1

0

2

7

Level 8

14

15

9

2

0

0

4

7

51

Level 7

13

9

13

12

0

0

3

5

55

Level 6

11

9

0

15

0

0

10

37

82

Total:

41

35

23

30

0

1

20

51

203

Human resources continued

Progress with regards to the filling of vacancies:


Equity

Equity:

Equity in terms of WC demographics: African = 24,8%

Coloured= 55,1 %

Indian= 1,3%

White = 18,8%


Establishment of the national immigration branch in the western cape province

ESTABLISHMENT OF THE NATIONAL IMMIGRATION BRANCH IN THE WESTERN CAPE PROVINCE

  • * 17 Trainee Immigration Officers are currently deployed at Cape Town International Airport.

  • * 21 Permitting Officers have been trained as a back-up workforce to cope with the expected influx of international

  • arrival passengers.

  • * Minister has approved an establishment at Mossel Bay and Saldanha Harbours of 6 Immigration Officials and 1

  • cleaner at each of these respective Ports of Entry. Will be budgeted for in2007/8)

  • *15 interns and 8 learners have also been deployed at the Refugee Reception Office.

  • Caring, compassionate and responsive


    Human resources2

    Human Resources

    • Refugee Backlog Office

    • 39 post for contract workers were approved of which 37 are currently filled

    • 14 are utilized as Refugee Reception Officers (RRO) and 23 are utilized as Refugee Status Determination Officers (RSDO)

    Establishment Refugee Reception Office:


    Index

    Refugee Reception Office Cape Town:

    * 15 RSDO and 8 RRO’s

    * Submission requesting the appointment of 33 Contact Workers submitted

    RANK

    APPROVED ESTABLISHMENT 1998

    FILLED POSTS

    VACANT POSTS

    SUSPENDED

    NUMBER OF POSTS REQUIRED

    Assistant Director

    1

    1

    0

    0

    0

    Senior Admin Officer

    (Refugee Status Determination Officer)

    7

    5

    2

    2

    23

    Chief Admin Clerk

    2

    2

    0

    2

    0

    S/ Admin Clerk

    (Refugee Reception Officer)

    15

    14

    1

    3

    9

    Cleaner

    1

    1

    0

    0

    1

    Total

    26

    23

    3

    7

    33

    Caring, compassionate and responsive


    Human resources continued2

    Human resources continued

    NYS Program Western Cape :


    Staff morale

    Staff Morale

    Intervention

    - PMDS (22% bonus and progressions, 8% promotion)

    • PMDS Task Team established , Provincially and Regionally

    • Review of PMDS SOP’s

    • Uniform Norms and Standards developed for Performance Evaluation which will be workshoped with all staff and labour representatives to ensure buy inn

    • Workshop Road shows to staff members

    • Framework for Memorial Services provided to Managers

    • Uniform Norms and Standards developed for Performance Evaluation which will be workshoped with all staff and labour representatives to ensure buy inn.


    Training

    Training:

    Officials Training

    • Skilled Managers assigned to draft training programs in their field of expertise and present training on Civic Services, Admissions, Temporary Residence.

      External Training ( Combined with stakeholders)

    • UNHCR, Refugee Appeal Board & UCT Legal Aid Clinic - RRO & RSDO interviewing skills and adjudication, manifestly unfounded cases

    • Basic computer training – Managers within Provincial Office

    • Dimension Data - Management of the telephone monitoring system

    • NIA & SAPS involved in Immigration Branch Training – Fraudulent Documents, Interrogation skills.

      Support Training

    • Foreign Language Training

    • Who am I online workshop.

    • PILAR training – Procedure on ill health and temporary & permanent disability leave

    • Whistle Blowing & Fraud prevention plan policy workshoped


    Training1

    Training:

    Skills gaps identified by means of drafting a provincial data base of all staff members outlining training received and training requirements

    Internal Training

    • Basic computer training – Managers within Provincial Office

    • Foreign Language Training

    • Who am I online workshop.

    • PILAR training – Procedure on ill health and temporary & permanent disability leave

    • Whistle Blowing & Fraud prevention plan policy work shopped

      Management Training

    • Customer Management (UNISA)

    • Project Management

    • Managers attended a labour relations training

    • Immigration & Border Control: US Officials


    Accommodations

    Accommodations

    • Out of 72 Approved offices only 36 offices are functional

    • 1 Provincial Office

    • 4 Regional Offices

    • 12 District Offices - 7 functional

    • 4 Ports Of Entry - 4

    • 2 Refugee Centers - 2

    • 25 Service Points - 7

    • 14 MPCC’s - 2

    • 10 Mobile Units - 6 expecting 4

    • 9 Computerized Hospitals


    State of offices per region cape town

    State of offices per RegionCape Town


    State of offices per region cape town continued

    State of offices per Region: Cape Town continued


    State of offices per region george

    State of offices per RegionGeorge


    State of offices per region khayelitsha

    State of offices per Region:Khayelitsha


    State of offices per region paarl

    State of offices per RegionPaarl


    Index

    I.T

    • 1 Provincial Office

    • 9 hospitals functioning online (2 Private Hospitals connected)

    • Improvement on IT connectivity and equipments

    • Plettenberg Bay MPCC connected

    • 12 Passport Machines capturing machines

    • Biometrics installed and activated


    Future plans

    Future Plans

    • Second phase of capturing machine roll out (8)

    • Capturing Stations

    • Biometric installed and activated

    • Replacement of old network equipment

    • Additional Capacity

    • Restructuring of Civic Service structure

    • Second generation of MPCC’s


    Budget

    Budget

    Preliminary Budget Allocation 2006/07 & Expenditure February 07

    ECONOMIC CLASSIFICATION

    * Current expenditure rate = 86,9 % within reasonable limit of between 89-92%


    Challenges

    Challenges

    • Limited Access to BAS function in Provinces versus payment verification

    • No access to ABSA Bank account

    • Budgetary Constraints – No cash in Transit

      *


    Achievements

    Achievements

    • Review and Development of Financial SOP’s

    • Financial verification process

    • BI 488 – backlog team deployed to PTA to track & trace outstanding payments

    • Manager to verify returns with copies of deposit slips attached to the PMG return

    • Devolution of certain procurement powersto Province


    Future plans and proposals

    Future Plans and Proposals

    • Speedy finalisation of Job Evaluation process and appointment of State Accountant, Communications Officers etc

    • Upgrading of the levels of Finance posts

    • State Accountant in Regions and Qualified Financial Manager in Provinces)

    • Additional Finance Capacity to Regions and upgrading of their levels

    • Cash in transit facility for cash collection

      *


    Provincial vehicle allocation

    Provincial vehicle allocation

    Three vehicles involved in accident during December 06


    Progress

    Progress

    • 4 Additional Mobile Units deployed to all Regions

    • Training of Provisioning Officers on new system

    • Provisioning of support service ag, IT, Security with vehicles

    • Transport Investigation Task Team established

    • Transport Deployment Committee established*


    I t challenges

    I.T Challenges

    • New Refugee system is not functioning properly

    • Waiting for long procurement process

    • Slow emails and network

    • Out of 6 mobile units only 5 Mobile units connected and 1 mobile the sate light control unit approval from H/A

      *


    Corruption disciplinary cases

    Corruption/ Disciplinary cases:


    Counter corruption continued

    Counter Corruption Continued

    Achievements

    • Security appraisals done at Refugee Office in conjunction with NIA.

    • With the appointment of the Control Security Officer in April 2006 increased the reporting rate of corrupt activities:

      Challenges

    • Availability of funds for the installation of security systems (alarms & surveillance cameras)

    • Absence of security officers at certain offices

    • Lack of Khulani guards management results in corruption

    • Staff negligent with regard to the safe guarding of keys, personal items and government property

      Interventions

    • Rotation of security guards on quarterly basis

    • NIA Security advisors approached to assist with workshops on personal / document and office security.


    Human resource continued

    Human Resource Continued

    • 33 Officials attended PILAR

    • Employee Wellness Practitioner and Senior Training Officer assumed duty w.e.f. January 2007.

      Interventions

    • Submission requesting the appointment of 13 Contact Workers to be remunerated by ACSA submitted for consideration

    • Request for 29 for CTIA officials and 4 administrators

    • Requested 4 Interns to assist at HR


    Human resource continued1

    Human Resource Continued

    Challenges

    • Severe staff shortages experienced at Ports of Entry and Inspectorates

    • ( 17 Trainee Immigration Officers deployed at Cape town International Airport until the end of March 2007).

    • Job evaluation certificates awaited for the filling of various posts

    • Candidates appointed from other Provinces such as Gauteng and Eastern cape apply to be transferred back to their place of origin.

    • Impact of Job Evaluation to structure, funds and visa post level

    • Increasing Demands from stakeholders for our services

      Intervention

      Joint Venture by ACSA and Private Company to assist on space availability at Airport


    Service delivery continued

    Service delivery continued

    Statistics in terms of services rendered for the month of 2007


    Service delivery continued1

    Service delivery continued


    Service delivery continued2

    Service delivery continued

    Permanent Residence Backlog :2384 – 1158

    • BacklogInterventionTask Team visited Western Province :6-10 November 2006

    • 6 Senior officials from this region to strengthen the team.

    • Withdrawn: 238

    • Outstanding: 480


    Wc management structures

    WC Management Structures


    Wc management continued

    WC Management continued


    Integrated governance continued

    Integrated Governance continued


    Integrated governance continued1

    Integrated Governance continued


    Mobile units

    Mobile Units

    it


    Index

    NATIONAL IMMIGRATION BRANCH

    AND

    REFUGEE RECEPTION DIRECTORATE

    Caring, compassionate and responsive


    Index

    • PROGRESS:

    • Immigration Inspectorate received intensive training in 6 modules which deals with inter alia the Immigration Act, 2002

    • the Criminal Procedure Act, 1977 and chapter 2 of the Constitution of the Republic of South Africa, 1996.

    • 15 officials functioning in our permitting offices have recently been trained in the admission of travellers at a Port of Entry

    • and the detection of fraudulent documents. They can be deployed as a back-up workforce.

    • Charge sheets for the Acts infra have been completed and admission of guilt fines determined by the Chief Magistrate

    • in terms of section 57(5)(a) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977).

    • -Immigration Act, 2002 (Act No. 13 of 2002).

    • -Refugees Act, 1998 (Act No. 130 of 1998).

    • -Passports and Travel Documents Act, 1994 (Act No. 4 of 1994).

    • Immigration Inspectorate has access to the Criminal Administration System (CAS) of SAPS and are responsible for

    • the investigation of their own case dockets. Currently there are 11 criminal court cases pending in the magistrates

    • courts of the Cape Peninsula.

    • With the implementation of the BCOCC the co-operation with other law enforcement agencies has created an

    • environment of good governance in the spirit of section 41 of the Constitution of the Republic of South Africa.

    • Interaction with Provincial Commissioner Petros resulted in the deployment of 4 Crime Intelligence Officers,

    • 3 Detectives and 15 Uniformed members

    • 12 members from SAPS deployed to assist with special operations & deportation of illegal foreigners.

    Caring, compassionate and responsive


    Statistics

    SEC 22 PERMITS ISSUED

    EXTENSION OF SEC. 22

    PERMITS

    EXTENSION SEC 24/RENEWALS

    MONTH

    TOTAL ADJUDICATED CASES

    ADJUDICATED CASES - RESULTS

    UNFOUNDED

    MAN UNFOUNDED

    PENDING

    APPROVED

    932

    20

    11

    3

    2252

    287

    Sep 2006

    134

    100

    1068

    17

    16

    5

    1721

    222

    Oct 2006

    114

    76

    657

    17

    21

    0

    1711

    428

    Nov 2006

    113

    75

    599

    17

    14

    1

    1944

    263

    Dec 2006

    50

    18

    519

    15

    12

    0

    3673

    403

    Jan 2007

    66

    39

    450

    63

    62

    2

    2168

    328

    Feb 2007

    220

    93

    15 279

    1 869

    Statistics:

    REFUGEE RECEPTION STATS

    • Section 22 Permits issued 15 279 – Total cases adjudicated 1869 = 13 410


    Index

    • CHALLENGES:

      • Capacitating the National Immigration Branch

      • Tackling the mushrooming backlog in the adjudication of asylum cases.

    • -Refugee Backlog Project Nyanga: 24 940 – 7729 = 17 211

    • -Refugee Reception Office Cape Town: 13 410 as end of February 2007

      • Declaration of immigration officers as peace officers in terms of section 334(1)(a) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977).

      • Fictitious addresses undermines the execution of deportations.

      • Limited capacity of the Immigration Training Academy to train new entrants to the National Immigration Branch.

      • Difficulty in prosecuting foreigners involved in fraudulent marriages. (NB: Decline in fraudulent marriages since coming into effect of the Immigration Amendment Act, 2004 (Act No. 19 of 2004) with effect of 1 July 2005.


    Index

    • Achievements:

    • Increased accessibility to clients in Wellington Area (Office space acquired on the premises of SAPS-

    • TRP and Late Registration Committee Established

    • Joints Operations to curb Drug and Human Trafficking (SAPS and Immigration)

    Caring, compassionate and responsive


    Conclusion

    CONCLUSION

    CHALLENGES

    • Human Capacity that geared to respond to demands of service delivery

    • Responsive systems to ensure that turn around time is achieved

    • Proactive infrastructural strategies to enhance and promote service delivery

    • Strengthening of Provincial support and relationship between H/O and Provinces at provincial level.

    • Budgetary constraints

    • Delegation of certain powers to Provinces (Appointment Letters of RSDO).


    Index

    THANK YOU

    ENKOSI KAKHULU


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