02 07 2013 call center overview
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02/07/2013 Call Center Overview. FCAT Spring RMS 2013 EOC Spring 2013. Today’s Agenda. Overview of all Florida Assessments Grades FCAT RMS: 3-10 and Retakes EOC: 7-11 Subjects Grade 3 Reading and Mathematics Grade 4 Reading and Mathematics Grade 5 Reading, Mathematics, and Science

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02/07/2013 Call Center Overview

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02 07 2013 call center overview

02/07/2013Call Center Overview

FCAT Spring RMS 2013

EOC Spring 2013


Today s agenda

Today’s Agenda

  • Overview of all Florida Assessments

    • Grades

      • FCAT RMS: 3-10 and Retakes

      • EOC: 7-11

    • Subjects

      • Grade 3 Reading and Mathematics

      • Grade 4 Reading and Mathematics

      • Grade 5 Reading, Mathematics, and Science

      • Grade 6 Reading and Mathematics

      • Grade 7 Reading and Mathematics

      • Grade 8 Reading, Mathematics, and Science

      • Grade 9 Reading

      • Grade 10 Reading

      • Retake 2.0 Reading, and Mathematics

      • EOC Algebra 1

      • EOC Geometry

      • EOC Biology 1

      • EOC US History

      • EOC Civics Field Test

Call Center Overview


Online administrations

Online Administrations

  • Online FCAT Subjects (All FCAT tests require seal codes)

    • Grade 5 Mathematics

    • Grade 6 Reading

    • Grade 7 Reading

    • Grade 9 Reading

    • Grade 10 Reading

    • 2.0 Reading Retake

    • Mathematics Retake (No seal code)

  • Online EOC Subjects (No seal codes)

    • Algebra 1

    • Geometry

    • Biology 1

    • US History

    • Civics Field Test


Fcat spring rms 2013

FCAT Spring RMS 2013

  • Calendar of Events (K34724822)

    • PreID/SDU Windows

      • Window 1: 12/31/12 – 1/24/13

      • Window 2: 1/30/13 – 2/28/13

    • TAMs and Work Folders DID: 2/8/13

    • Test Materials DID: 3/15/13

    • District Certification Closes: 03/22/13

    • PreID Labels/Rosters DID:

      • Wave 1: 3/15/13

      • Wave 2: 3/29/13

    • Additional Orders: 2/11/13 – 5/3/13

    • Session Setup: 3/4/13 – 4/26/13

    • Proctor Caching Window: 4/1/13 – 4/26/13

    • Test Administration Windows

      • Retakes: 4/8/13 – 4/19/13

      • Grades 3-10: 4/15/13 – 4/26/13

    • Return of Materials

      • TBD

    • Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.


Eoc spring 2013

EOC Spring 2013

  • Calendar of Events (K75116285 )

    • Participation Window/Enrollment: 2/11/13 – 2/22/13

    • PreID/SDU Window: 3/11/13 – 3/22/13

    • TAMs DID (Available as AO): 10/22/12

    • Materials Due in Districts: 04/02/13

    • PreID Labels/Rosters and Work Folders DID: 4/11/13

    • Additional Orders: 3/27/13 – 6/19/13

    • Session Set Up: 3/25/13 – 5/31/13

    • Proctor Caching Window: 4/15/13 – 5/31/13

    • Test Administration Window

      • US History: 4/22/13 – 5/3/13

      • Biology 1: 4/29/13 – 5/10/13

      • Algebra 1: 5/6/13 – 5/17/13

      • Geometry: 5/13/13 – 5/24/13

      • Civics FT: 4/29/13 – 5/31/13

      • Statewide Makeup Days: 5/28/13 – 5/31/13

    • Return of Materials: TBD

    • Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.


District training

District Training

  • Technology Training/District Assessment Coordinator/School Assessment Coordinator trainings posted to http://flassessments.com/training.

  • Trainings will be WebEx recordings only, there will be no live trainings for this spring.

Call Center Overview


Pearsonaccess administrative management

PearsonAccess Administrative Management

  • Account information

    • CSC is approved to unlock customer accounts as calls/emails are received.

    • CSC can reset passwords upon request.

      • PearsonAccess - Live Site

      • PearsonAccess - Training Center

  • CSC is allowed to inform customers what their username is.

  • Per FDOE policy, CSC agents are not allowed to extend the expiration dates on customer accounts. Expiration date extension requests should be forwarded to the PT for follow-up.

  • District and School Coordinators will create accounts as needed for district/school staff and test administrators.

  • Districts should contact FDOE when requesting new PearsonAccess accounts due to verification policy. FDOE can be reached at (850)-245-0513.

Call Center Overview


Additional orders

Additional Orders

  • Additional orders can be submitted under Test Setup > Order Additional Materials and Tracking within PearsonAccess.

  • District staff can submit additional orders.

  • Additional orders will arrive in districts within a week of submission.

Call Center Overview


Test session set up

Test Session Set Up

  • Florida uses TestNav 6.9 for online testing.

  • Proctor Caching can be performed two weeks before testing begins.

  • Proctor Caching is required for Florida schools.

Call Center Overview


Program team resource site

Program Team Resource Site

  • http://flassessments.com/SupportCenter


Additional information

Additional Information

  • Student ID Changes - K35249014

  • TAM Corrections:

    • There is an incorrect sentence in the Reading Retake script indicating they have 70 minutes to take session 2.  Students have up to half the length of a typical school day to complete each session of Reading Retake. This will be corrected in the digital version of the TAM on PA. (KB will be created as well)

    • K2 will be the carrier picking up spring materials instead of Logistics International.  This is a change from when the TAM was created and districts will be notified by FDOE. (KB will be created as well)

  • Session Rosters now available in Excel format

  • First online administration for Elementary schools (Grade 5 Mathematics)


Questions

Questions?


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