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02/07/2013 Call Center Overview. FCAT Spring RMS 2013 EOC Spring 2013. Today’s Agenda. Overview of all Florida Assessments Grades FCAT RMS: 3-10 and Retakes EOC: 7-11 Subjects Grade 3 Reading and Mathematics Grade 4 Reading and Mathematics Grade 5 Reading, Mathematics, and Science

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02 07 2013 call center overview

02/07/2013Call Center Overview

FCAT Spring RMS 2013

EOC Spring 2013

today s agenda
Today’s Agenda
  • Overview of all Florida Assessments
      • Grades
        • FCAT RMS: 3-10 and Retakes
        • EOC: 7-11
      • Subjects
        • Grade 3 Reading and Mathematics
        • Grade 4 Reading and Mathematics
        • Grade 5 Reading, Mathematics, and Science
        • Grade 6 Reading and Mathematics
        • Grade 7 Reading and Mathematics
        • Grade 8 Reading, Mathematics, and Science
        • Grade 9 Reading
        • Grade 10 Reading
        • Retake 2.0 Reading, and Mathematics
        • EOC Algebra 1
        • EOC Geometry
        • EOC Biology 1
        • EOC US History
        • EOC Civics Field Test

Call Center Overview

online administrations
Online Administrations
  • Online FCAT Subjects (All FCAT tests require seal codes)
    • Grade 5 Mathematics
    • Grade 6 Reading
    • Grade 7 Reading
    • Grade 9 Reading
    • Grade 10 Reading
    • 2.0 Reading Retake
    • Mathematics Retake (No seal code)
  • Online EOC Subjects (No seal codes)
    • Algebra 1
    • Geometry
    • Biology 1
    • US History
    • Civics Field Test
fcat spring rms 2013
FCAT Spring RMS 2013
  • Calendar of Events (K34724822)
      • PreID/SDU Windows
        • Window 1: 12/31/12 – 1/24/13
        • Window 2: 1/30/13 – 2/28/13
      • TAMs and Work Folders DID: 2/8/13
      • Test Materials DID: 3/15/13
      • District Certification Closes: 03/22/13
      • PreID Labels/Rosters DID:
        • Wave 1: 3/15/13
        • Wave 2: 3/29/13
      • Additional Orders: 2/11/13 – 5/3/13
      • Session Setup: 3/4/13 – 4/26/13
      • Proctor Caching Window: 4/1/13 – 4/26/13
      • Test Administration Windows
        • Retakes: 4/8/13 – 4/19/13
        • Grades 3-10: 4/15/13 – 4/26/13
      • Return of Materials
        • TBD
      • Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.
eoc spring 2013
EOC Spring 2013
  • Calendar of Events (K75116285 )
      • Participation Window/Enrollment: 2/11/13 – 2/22/13
      • PreID/SDU Window: 3/11/13 – 3/22/13
      • TAMs DID (Available as AO): 10/22/12
      • Materials Due in Districts: 04/02/13
      • PreID Labels/Rosters and Work Folders DID: 4/11/13
      • Additional Orders: 3/27/13 – 6/19/13
      • Session Set Up: 3/25/13 – 5/31/13
      • Proctor Caching Window: 4/15/13 – 5/31/13
      • Test Administration Window
        • US History: 4/22/13 – 5/3/13
        • Biology 1: 4/29/13 – 5/10/13
        • Algebra 1: 5/6/13 – 5/17/13
        • Geometry: 5/13/13 – 5/24/13
        • Civics FT: 4/29/13 – 5/31/13
        • Statewide Makeup Days: 5/28/13 – 5/31/13
      • Return of Materials: TBD
      • Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.
district training
District Training
  • Technology Training/District Assessment Coordinator/School Assessment Coordinator trainings posted to http://flassessments.com/training.
  • Trainings will be WebEx recordings only, there will be no live trainings for this spring.

Call Center Overview

pearsonaccess administrative management
PearsonAccess Administrative Management
  • Account information
    • CSC is approved to unlock customer accounts as calls/emails are received.
    • CSC can reset passwords upon request.
      • PearsonAccess - Live Site
      • PearsonAccess - Training Center
  • CSC is allowed to inform customers what their username is.
  • Per FDOE policy, CSC agents are not allowed to extend the expiration dates on customer accounts. Expiration date extension requests should be forwarded to the PT for follow-up.
  • District and School Coordinators will create accounts as needed for district/school staff and test administrators.
  • Districts should contact FDOE when requesting new PearsonAccess accounts due to verification policy. FDOE can be reached at (850)-245-0513.

Call Center Overview

additional orders
Additional Orders
  • Additional orders can be submitted under Test Setup > Order Additional Materials and Tracking within PearsonAccess.
  • District staff can submit additional orders.
  • Additional orders will arrive in districts within a week of submission.

Call Center Overview

test session set up
Test Session Set Up
  • Florida uses TestNav 6.9 for online testing.
  • Proctor Caching can be performed two weeks before testing begins.
  • Proctor Caching is required for Florida schools.

Call Center Overview

program team resource site
Program Team Resource Site
  • http://flassessments.com/SupportCenter
additional information
Additional Information
  • Student ID Changes - K35249014
  • TAM Corrections:
    • There is an incorrect sentence in the Reading Retake script indicating they have 70 minutes to take session 2.  Students have up to half the length of a typical school day to complete each session of Reading Retake. This will be corrected in the digital version of the TAM on PA. (KB will be created as well)
    • K2 will be the carrier picking up spring materials instead of Logistics International.  This is a change from when the TAM was created and districts will be notified by FDOE. (KB will be created as well)
  • Session Rosters now available in Excel format
  • First online administration for Elementary schools (Grade 5 Mathematics)
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