What TCIL can do for accelerated development in Africa

1. What TCIL can do for accelerated development in Africa WITFOR-2005 Gaborone, Botswana By P. Ganesh Director (Technical) Telecommunications Consultants India Ltd. (TCIL) (A Govt.of India Enterprise)

2. About TCIL • TCIL was set up in 1978 by the Department of Telecom., Govt. of India to share the Indian expertise in Telecommunications globally. • An ISO 9001:2000 certified, profit-making multi-national company with operation in over 50 countries • Presently offering consultancy and project execution services in Telecommunications and Information Technology • Annual turnover: US$ 150 million

3. Objectives • To provide world-class technology and Indian expertise globally in all fields of telecommunications and information technology. • To sustain, expand and excel its operations in overseas/Indian markets by developing proper marketing strategies. • To acquire State-of-the-Art technology on a continuing basis.

4. Strengths of TCIL • Efficient Project Management Experience of successfully managing a variety of projects in different cultural and physical environments in over 50 different countries, spread over the 5 continents • Adaptable & Cohesive Manpower • Executed projects in extreme environmental conditions and hostile terrain in India & abroad

5. TCIL’s Range of Services in Telecommunications & IT • Feasibility Studies • Design • Engineering • Network Planning & Development • Turnkey Project Implementation • Project Supervision • Operation & Maintenance • Training • Civil & Architectural Consultancy

6. Countries operated in • AFRICAN CONTINENT : Algeria Benin Botswana Cameroon Chad Comoros Ethiopia Ghana Ivory Coast Libya Madagascar Malawi Maldives Mauritius Mozambique Nigeria Niger Somalia Tanzania Zimbabwe • EUROPEAN & AMERICAN REGION : Germany Ireland Netherlands U.K. U.S.A. Switzerland • OTHER REGIONS : Australia Bangladesh Bhutan Indonesia Iran Iraq Jordan Kuwait Nepal Oman Palestine Saudi Arabia Singapore Sri Lanka Syria U.A.E. Vietnam Yemen

7. TCIL Operation in Africa ITU PROJECT • Feasibility Study and preparation of business plan for RASCOM ALGERIA • Consultancy to SONELGAZ for study, design and preparation of tender documents fore telecommunication network. • Executing the major contracts awarded for Supply & Installation of OPGW-based Network, Lashed Cables, Power Transmission Lines for Sonelgaz • Architectural Consultancy for construction of four buildings in Ministry of Posts and Communications (MPTIC) cyber park. MOZAMBIQUE • Executed project for Maintenance of Telephone exchanges. • Local Line Network project, Pemba, Lichinga and Machipanda for USD 2.5 Mn.

8. TCIL Operation in Africa BOTSWANA • Executed several projects worth US$ 6.4 mn till date for Bostwana Telecommunication Corporation. • Supply and Installation of Primary & Secondary Cable Networks at Gaborone, Ramotswa and Lobatse . • Upgradation of Local Network for the Southern Region in Botswana. ETHIOPIA • SDH Microwave Transmission Projects for USD 3.5 Mn. • Outside Plant Network in NIFAS SILK Exchange USD 3 Mn. • Supply of Digital UHF Radio System for USD 3 Mn. • Supply of VSAT Antenna Systems

9. TCIL Operation in Africa MADAGASCAR • Modernization of Telecom Network at Antananarivo and Toamasina and Supply and Installation of WLL system for USD 9 mn MALAWI • External Plant Network valuing USD 19 mn funded by African Development Bank.

10. TCIL Operation in Africa MAURITIUS • Installation Testing & Commissioning of Local Cable Network for USD 45 Mn. • Supply & Installation of Transmission Equipment (SDH System) for Mauritius Telecom Network Expansion Phase - II for USD 2 Mn. • Subscriber Connections & Installation of pair-gain systems for USD 2 Mn. • Communication Cabling Infrastructure project for Prestigious Ebene Cyber City • Consultancy for Crime Occurrence Tracking system for Mauritius Police Force

11. TCIL Operation in Africa ZIMBABWE • Telecom rehabilitation project for ZPTC. • Provided Experts for Network Planning, Operation & Maintenance. • Matabeleland Digitalization Project for USD 70 M has been commissioned in 2000: OSP in 13 exchange area, Computerization of network including Customer Care & Billing System, Switching & Transmission during 1999 –2002.

12. TCIL Operation in Africa NIGER • Modernization and extension of network in Niamey to build the civil engineering infrastructure for six exchange areas, for Euro 2.5 million. SWAZILAND • Billing Mediation and Customer Care & Billing System for Swaziland Posts and Telecommunications Corporation for USD 3.5 Mn in year 2003. TANZANIA • Executed contract for External Plant Network valuing USD 11Mn funded by African Development Bank.

13. TCIL Operation in Africa NIGERIA • Establishment of Telecom Training Centers in Kano and Lagos, 1982-1986 • Training of 400 Nigerian Telecom Engineers and Technicians in Advanced Level Telecom Training Centre, New Delhi, India • Maintenance of Telephone Exchanges. • Rehabilitation and expansion of external plant network in Lagos & Ikoy,for USD 12 Mn,funded by World bank. • OFC Cable link Project along with Siemens. GHANA • Telecommunication Expansion Project-II, External Plant Network, for USD 22 Mn. In 1993 • External Plant Project in Dansoman for USD 12 Mn. • Design, Supply, Installation, Testing & Commissioning of Copper Subscriber Access Network for USD 50 Mn.

14. What TCIL can do ! • Pan-African Network • e-Governance Infrastructure Projects • Call Centre for farmers • Computerization of post offices • Fibre-To-The-Home (FTTH) • Supply of technically trained man-power • Training and setting up of telecom/IT training centres

15. Pan- Africa Project • 53 PAN-African countries are to be connected through Satellite and Fiber optics links: budget US$50 Million for installation, initial operation and maintenance for 3 years. • To provide Tele-education, Tele-medicine, Internet, Video-conferencing and VOIP services and • To support e-governance, e-commerce, infotainment, resource mapping and meteorological services connectivity. • HUB linked to Internet backbone through an ISP. • VVIP Connectivity - Internet, VoIP and video-conferencing. • 20 concurrent voice (VoIP) and 4 concurrent video-conferencing sessions. • The network will connect: - 5 universities to 53 learning centers; - 10 Super Specialty Hospitals to 53 Remote Hospitals (Patient-End locations) in rural areas.

16. 43 Tele-medicine terminals are fixed terminals installed in Remote Hospital and 10 are mobile terminals installed in mobile vans. • 10 Super Specialty Hospitals to will have the capability to provide the Continuing Medical Education (CME). • 5 Tele-education studios with post-production set up, Non-linear editing facility at each of the universities and the appropriate Data centers. • The network is designed to have 169 terminals and a central hub to deliver the services • Use of INTELSAT/Other till INSAT capacity is available • The Pan-African Hub will be linked with Indian Universities and Super Specialty Hospitals through Under-Sea Cable (Fiver Optics). • VSAT hub: Ethiopia, Ghana, Nigeria, South Africa and Botswana.

17. PAN-African Network

18. Tele-medicine “Delivery of healthcare services” • To the rural and remote population • By specialist doctors • From a distance • Using ICT for the exchange of information”

19. Patients end configuration Printer Multimedia Computer Other Medical Devices C Band Antenna and ODU 12 Lead ECG VOIP phone VSAT IDU (IP Based) LAN Switch Video Screen/Projector for CME IP Based Videoconferencing Equipment UPS

20. Doctor-end Configuration C Band Antenna and ODU Multimedia Computer IP Based Videoconferencing Equipment LAN Switch VSAT IDU (IP Based) VOIP phone UPS CME Facility Telemedicine Server

21. Tele-medicine Benefits to Society • Improved Access • Health care to distant & remote areas • Accelerate diagnosis & treatment by reducing time for the needy patients without long travel,waiting, etc. 2. Reduced necessity/cost of travel for patient & relatives 3. Reduced professional isolation for rural doctors 4. Improved quality of care: enhanced decision-making between patients and specialist doctors

22. Major Applications of Telemedicine Technology • Tele-consultation • Tele-diagnosis • Tele-treatment Patient with the local doctor consults the specialists for treatment Continuing Medical Education, training for doctors & paramedics • Tele-education • Tele-training • Tele-monitoring • Tele-support • Emergency care • Disaster Management/Relief

23. What TCIL will do • Establish the network for tele-medicine. • Provide technical infrastructure and training for effective utilization. • Provide satellite resources and technical support to run and maintain the network for three years • Provide connectivity to selected Super Specialty Hospitals in Africa/India.

24. What recipient countries are required to do • Identify and prioritise specific Remote Hospitals and Super Speciality Hospitals to be linked by Tele-medicine • Identify the services to be provided by each Super Speciality Hospital. • Plan for optimal utilisation of the network and resources • Obtain regulatory clearances of the recipient country for setting up the network

25. Tele-Education Concept • Quality education in primary, secondary and collegiate levels in developing countries is constrained by non-availability of skilled teachers. • Space communication, which is broadcast in nature can be used to spread education to any part of a country quickly and cost effectively. • Broadcasting or interactive network • The interaction could be audio/video.The schemes used are one-way video and two-way audio or two-way video and audio. • Broadcast Network is used for primary education since the size of the network is large. • Interactive network for teachers training and higher levels of education

26. Tele-education network architecture

27. Tele-education : Teachers end

28. Tele-education Remote classroom configuration

29. Benefits of Tele-education to Society • High quality education can be imparted uniformly from a central teaching-end/studio where good quality teachers can be brought together. • Teachers can be trained periodically in the distance education mode. • University education through a space-based network can make “ learn from the place you want and at the speed you want ” a reality. • This can be used for informal education and adult literacy to improve the literacy levels of the community.

30. What TCIL will do • Establish the network for Tele-education. • Provide technical infrastructure and training for effective utilization. • Provide satellite resources and technical support to run and maintain the network for three years • Provide connectivity to selected centres of excellence in Africa/India. • Assist in content generation, if required.

31. What recipient countries are to do • Identify and prioritise specific sectors to be addressed by tele-education • Prepare and provide appropriate educational material • Select the location of the uplink facility and the teaching end. • Select the locations of the various student end nodes • Plan for the optimal utilisation of network by full time utilisation • Regulatory clearances of the recipient country should be obtained

32. e-Governance Infrastructure projects • Consultancy services for setting up e-Governance networks covering voice, data and video for the Govt. of Indian states of Gujarat, Rajasthan,Tripura and Karnataka. • e- Governance/ e-Commerce networks solution covering: Information Kiosks which provides access to all limited information on services/products ‘Anytime, Anywhere, Anyone’ Transaction Kiosks which provide facility to carry out on-line transactions for services/products offered. Web Portal

33. TCIL e-Governance Projects • Government of Gujarat • Establishment of Gujarat State Wide Area Network (GSWAN) • Third party inspection of Gujarat State Wide Area Network (GSWAN), etc. • Integrated communication network in Gandhi Nagar for Gujarat Govt. • Government of Jharkhand • Modernisation of Jharkhand Police Communication System • Implementation of Jharkhand State Information and Communication Network • Government of Tripura • Implementation of Tirpura State wide Area Network • Ministry of Agriculture, Govt. of India • Operation of Call Centre for Farmers

34. State Wide Area Network for e-Governance Voice Extension to local & remote offices VSAT Video Conferencing Equipment Internet/ Other Networks Hotline EPAX 1 to n Data Ckts to local & remote offices State level 1 to n Dial up Ckts State Centre NMS Voice Extension to local & remote offices Hotline District Level E1 Fiber/Copper Links EPAX ... 1 to n Data Ckts to local & remote offices District Centre # 1 District Centre # 25 2 Mbps leased lines (8 Mbps) 1 to n Dial up Ckts Video Conferencing Equipment Voice Extension to local & remote offices Taluka Level 64 Kbps leased lines (2 Mbps) Taluka Centre # n Taluka Centre # 1 1 to n Data Ckts to local offices

35. State Wide Area Network Design • Single backbone for Voice, Data & Video • Industry standard protocols • Scalability • No. of Centres • No. of Interfaces per Centre • Bandwidth • Redundancy • Network elements to avoid single point failure causing total disruption of service • Alternate Routes by connecting adjacent DCs whenever required • Security • Physical access • Logical access

36. Call Center for farmers (Toll free number 1551) Internet PSTN Toll free lines ACD Switch IVRS Web server ACD- Automatic Call Distributor IVRS- Interactive Voice Response System Agent Agent Level-1 Support Agent Voice communication through Conferencing PSTN Level-2 Support Agriculture Experts at different locations Level-3 Support Respective Administrative Directorate through letters/post

37. Computerization of post offices • TCIL and India Post have introduced new services like money transfer through satellite communication, satellite post, express parcel post, corporate money transfer etc. • Consultancy for setting up Automatic Mail Processing Centre for INDIA POST • Executed projects in Uzbekistan and in Maldives for computerisation of Postal service covering: - Front office operation - Back office operation - Postalbanking etc.

38. Fibre-To-The-Home • TCIL’s Fibernet solution, Fiber to the home (FTTH) is the ideal fiber optics architecture in which fiber deployment is carried all the way to the customer premises for high-speed data, voice services and high quality video services from a single source. • Symmetric broadband services- • Video conferencing, Intranet, Tele-consulting • Asymmetric broadband services- • High speed Internet, • Digital broadcast services, • Video on demand, • Distance learning, • Telecommuting, Telemedicine, • Content based services. • TCIL has commissioned FTTH for MoC Kuwait, and has order worth US$17.85 million for FTTH project based on G-PON technology.

39. Training • Infrastructure to provide world-class ICT training to a large number of personnel at very low cost. • TCIL provides training at: • ALTTC( Advanced Level Telecom Training Centre), Ghaziabad, • RGMCTTC (Rajiv Gandhi Memorial Circle Telecom Training Centre), Chennai and • CETTM (Centre for Excellence in Telecom Technology and Management), Mumbai. • Trained engineers of Afghanistan, Ethiopia and Nigeria. • Set up training centres in Afghanistan and Nigeria

40. Supply of technically trained manpower • TCIL can supply skilled ICT manpower at very competitive rates. • TCIL has supplied the manpower for telecom and IT projects in Libya, United Nations, Kingdom of Saudi Arabia

41. Thanks for the attention