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IBM\'s Environmental Management System- ISO 14001. NC DPPEA Workshop August 24, 1999. IBM\'s Business.

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ibm s business
IBM\'s Business
  • Develop, Manufacture and Sell Information Technology Products, Including Computers and Microelectronic Technology, Software, and Networking Systems and Information Technology-Related Services Worldwide.
ibm s business cont
IBM’s Business (Cont.)
  • IBM Product Units
    • Server Group
    • AS 400; RS 6000; System 390
    • Personal Systems Group
    • Printing Systems Company
    • IBM Microelectronics Division
    • Networking Hardware Division
    • Storage Systems Division
    • Retail Store Solutions
    • Display Business Unit IBM Product Units
rta s manufacturing and development mission
RTA\'s Manufacturing and Development Mission
  • Manufacture/assembly of computer and networking hardware products
  • Computer refurbishing operations
  • Hardware/software development activities
  • Human Resources for US
  • Customer call centers for software/hardware support
ibm s ems
IBM\'s EMS
  • IBM has one EMS with a tiered approach

Corporate

Provide Feedback for Continual Improvement

Develop Common System

Locations and/or Division Operating Units

ibm s ems6
IBM\'s EMS
  • Corporate\'s Role
    • Set environmental policy
    • Develop IBM WW environmental strategy
    • Define requirements of IBM\'s EMS
    • Establish environmental Corporate Instructions and Environmental Practices
    • Set Corporate level environmental objectives and targets
ibm s ems7
IBM\'s EMS
  • Corporate\'s Role (cont.)
    • Provide guidance to locations and/or
    • Division/Operating Units
    • Measure environmental performance
    • Perform environmental affairs audits at locations
    • Review status of environmental affairs with top management
    • Communicate environmental affairs progress to interested parties
ibm s ems8
IBM\'s EMS
  • Location and/or Division/Operating Units\' Role
    • Develop and implement programs to conform with IBM\'s EMS
    • Identify legal requirements and apply for permits
    • Develop location and/or Division/Operating Unit procedures
    • Monitor compliance to legal and IBM requirements
ibm s ems9
IBM\'s EMS
  • Location and/or Division/Operating Units\' Role (cont.)
    • Report compliance to agencies
    • Perform self-assessment
    • Review EMS with Location and/or Division/Operating Unit management
    • Report key characteristics to Corporate
ibm s ems control
IBM\'s EMS Control
  • Primary control point of environmental management for Locations and/or Divisions/Operating Units:
    • Locations control manufacturing processes, activities, and services
    • Divisions/ Operating Units control products
core elements of ibm s ems
Core Elements of IBM\'s EMS
  • Environmental Policy
  • Corporate Instructions
  • Environmental Practices
  • Worldwide EMS Manual
ibm s environmental policy
IBM\'s Environmental Policy
  • IBM has a single corporate-wide environmental policy, which
    • Commits IBM to Environmental Affairs Leadership
    • Contains 11 elements addressing a wide array of environmental concerns for IBM\'s business activities, products and services
    • Commits to striving for continual improvement of the EMS and performance
    • Requires every employee and every contactor on IBM premises to follow it
ibm s corporate instructions
IBM\'s Corporate Instructions
  • Applicable to all business units and locations
  • Specify broad requirements on environmental subjects, such as:
    • energy management
    • hazardous materials transportation
    • environmentally conscious product design
    • supplier evaluation of environmental considerations
    • incident reporting
    • environmental impact assessment
    • and others
ibm s environmental practices
IBM\'s Environmental Practices
  • Applicable to all business units and locations
  • Specify detailed requirements for air emissions, water discharges, waste management, transfer and storage of liquids, and chemical management
ibm worldwide ems manual
IBM Worldwide EMS Manual
  • Aligns IBM\'s existing EMS with ISO 14001
  • Re-emphasizes and delineates EMS requirements for Corporate Environmental Affiars and Locations and/or Operating Units
  • Used ISO 14001 as a tool to improve the effectiveness, efficiency, and consistency of IBM\'s EMS
additional core elements at rta
Additional Core Elements at RTA
  • RTA EMS Manual
  • Product EMS Manuals (RSS, NHD, PSG)
  • Program Manuals
  • Emergency Planning Manual
environmental aspects
Environmental Aspects
  • Process
    • Team of environmental experts
    • Criteria used for identification of significant environmental aspects
      • Environmental impact of the aspect
      • Legal /regulatory requirements
      • IBM environmental requirements
      • Good neighbor (activities and services)
      • Customer views (products)
examples of environmental aspects
Examples of Environmental Aspects
  • Activities and Services
    • Chemical use
    • Hazardous waste generation
    • Air emissions
    • Waste recycling
    • Hazardous materials transportation
    • Energy consumption
    • Groundwater/soil remediation/cleanup
examples of environmental aspects19
Examples of Environmental Aspects
  • Products
    • Product energy consumption
    • Recyclability/reuse
    • Product chemical emissions
    • Recycled/recyclable materials
    • Product protective packaging (shipping)
    • Supplies/consumables
significant aspects focused at rta
Significant Aspects Focused at RTA
  • Product Aspects
    • Three product groups: Networking Hardware, Personal Systems Group, and Retail Store Solutions
  • Key Significant Aspects Related to Activities and Services
    • Solid waste mgmt/recycling
    • Air emissions (including employee vehicle emissions)
    • Energy consumption
objectives and targets
Objectives and Targets
  • Objectives and Targets established at both Corporate and Location/Division levels
      • Locations/divisions may establish additional product specific targets, but must adopt Corporate\'s
  • Primary Considerations
      • Legal / regulatory requirements
      • IBM Corporate requirements
      • Other requirements (e.g., Energy Star)
      • Significant environmental aspects
      • Technological options
      • Financial, operational & business requirements
      • Views of interested parties
ibm corporate objectives and targets activities and services
IBM Corporate Objectives and Targets (Activities and Services)
  • Hazardous waste reduction
    • Year to year overall reduction
  • Energy Conservation
    • 4% overall consrvation savings
  • Nonhazardous waste recycling
    • 67% solid waste
    • 35% industrial waste
  • Perfluorocompounds Reduction
    • 40% reduction by YE 2002
ibm corporate objectives and targets products
IBM Corporate Objectives and Targets (Products)
  • Energy efficiency
    • Energy Star
    • Power consumption per unit of function
  • Materials Recovery Centers landfill reduction
    • 10% reduction in 1999 versus 1998
  • Plastics recycling
    • Purchase 10% recycled plastics by 2001
  • Design for Environment
    • Assessments on at least 80% of products released in 1999
engineering center for ecp rtp nc
Engineering Center for ECP (RTP, NC)
  • ECP design, assessment & metrics
  • Material selection
  • Plastics recycling
  • Regulatory tracking& interpretation
  • Product end-of-life management programs
  • Support of materials recovery, reutilization
  • operations
  • ISO14001 support
  • Life cycle assessment studies
  • Environmental packaging
  • ECP communications
slide26
Goal
  • Achieve Single Worldwide Registration to ISO 14001 Covering IBM\'s Manufacturing and Hardware Development Locations Across All Business Units
    • Complete registration audits at 30 Locations in 14 Countries Plus Corporate Environmental Affairs
    • Location populations: <1,000 to 20,000
    • Business Units include Microelectronics, Storage Systems, S/390 Servers, AS/400 Servers, RS/6000 Servers, PC Servers, Personal Computers, Networking Hardware
reasons for goal
Reasons for Goal
  • It Reinforces the Integration of Environmental Considerations Throughout IBM\'s Business
  • It Positions IBM to be Competitive
  • It is Consistent with Our Quest for Environmental Leadership
  • A Single Worldwide Registration is Consistent with Our Long-standing EMS and it is the Most Efficient Approach
how we proceeded
How We Proceeded
  • Completed Worldwide Gap Analysis
  • Published Worldwide EMS Manual Consistent with ISO 14001
  • Developed Common Solutions
    • Training
    • Identification of Significant Aspects
    • EMS Audit Methodology
  • Retained a Single Worldwide Registrar
  • Transferred Existing Site Registrations (through Surveillance) and Began Audits at New Locations
advantages of our approach
Advantages of Our Approach
  • Capitalizes on IBM\'s Existing Global EMS
  • An Outstanding Way to Help Ensure We Execute the Same EMS No Matter Where in the World We Do Business
  • Consistency Yields Efficiency and Effectiveness
  • Least Cost Approach
    • Avoids Multiple Registrations by Multiple Registrars
    • Enables Ongoing Audits to Proceed According to Sampling Plan
challenges with our approach
Challenges with Our Approach
  • Significant Worldwide Coordination Required
  • Would be Very Difficult to Integrate with Existing ISO 9000 Registrations
  • Single Registrar Expects a Well-Structured, Mature, and Consistent EMS at all IBM Locations -- Even those that are New in the Business
current results
Current Results
  • Earned First Edition of Worldwide Registration in December, 1997
    • Supported by successful registration audits at 11 of 26 (original number) locations plus Corporate Environmental Affairs staff
    • 12 Months from decision to proceed
    • 3 Months ahead of plan
  • To Date, all 30 M&D Locations Worldwide are on our Registration
value to our business
Value to Our Business
  • Environment is Clearly Being Further Integrated -- Employees and Managers are Much More Aware of the Environmental Policy and Their Role in it
  • EMS is "System Dependent" rather than "Person Dependent"
  • It Helps Drive Continual Improvement
  • Customer Inquiries are Handled Efficiently
  • Strengthening our Record of Leadership
continual improvement activities
Continual Improvement Activities
  • Integration of functions traditionally not thought of as having a major environmental impact:
    • Procurement
    • Transporation and distribution
    • All on-site contractors
  • The list of significant aspects has been expanded and objectives and targets are being enhanced
continual improvement activities34
Continual Improvement Activities
  • Off-site suppliers are being encouraged to implement and register to ISO 14001
  • IBM is working with the U.S. Technical Advisory Group to TC 207 on ISO 14001 revisions
  • On-line environmental training is being developed for environmental professionals new to IBM
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