Elearning for canadian law enforcement public security
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eLearning for Canadian Law Enforcement /Public Security. Project Overview. The Canadian Police Knowledge Network contracted The Competency Group to develop a strategy to evaluate the long-term effects of their eLearning courses on workplace performance and organizational return on investment.

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eLearning for Canadian Law Enforcement /Public Security

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eLearning for Canadian Law Enforcement /Public Security


Project Overview

The Canadian Police Knowledge Network contracted The Competency Group to develop a strategy to evaluate the long-term effects of their eLearning courses on workplace performance and organizational return on investment.


Project Activities

  • Reviewed existing CPKN pre- and post-test methodologies.

  • Reviewed existing CPKN general course satisfaction surveys.

  • Completed Kirkpatrick Evaluation Level 3 of several eLearning courses

  • Completed phone surveys with course participants

  • Compared effectiveness of RADAR classroom training to online RADAR training

  • Developed framework for future Kirkpatrick Evaluation Level 4


Kirkpatrick Model of Evaluation

  • Level One: Student Reaction

  • Level Two: Student Learning

  • Level Three: Change in Behaviour

  • Level Four: Organizational ROI


The Results

Course Evaluations


Courses

  • Conducted evaluation of the following CPKN eLearning courses:

    • Critical Incident Stress Management / Critical Incident Stress Management – First Responders

    • Preventing First Responder-involved Collisions / Preventing Officer-involved Collisions

    • RADAR Refresher Training: Stationary / RADAR Refresher Training: Stationary/Moving


Survey Respondents


Student Reaction

LevelOne


StudentReaction

  • 85.2% of all survey respondents either strongly agreed or agreed with the statement:

I want to take more CPKN eLearning courses in the future.


Student Learning

Level Two


Pre- and Post-Test Results


Change in Behaviour

Level THREE


Confidence Before & After Completing Course


Confidence Before & After Completing Course


Critical Incident Stress Management

Participants: 341


Preventing Officer-involved Collisions/Preventing First Responder-involved Collisions

Participants: 627


RADAR Refresher Training: Stationary and Stationary/Moving

Participants: 48


RADAR Refresher Training: E-learning vs. Classroom


RADAR Refresher Training: E-learning vs. Classroom


RADAR Refresher Training: E-learning vs. Classroom


RADAR Refresher Training: E-learning vs. Classroom


RADAR Refresher Training: E-learning vs. Classroom


RADAR Refresher Training: E-learning vs. Classroom


Organizational Return on Investment

LeveL FOUR


Level Four Evaluation Framework

  • Conduct quantitative measurement of performance targets and savings

  • Estimate project dollar value of performance management

  • Conduct quantitative assessment based on learning objectives

  • Conduct mathematical cost-benefit analysis


Conclusions

  • 84% of survey respondents agreed or strongly agreed that eLearning courses are an effective way to learn.

  • 85.2% of survey respondents would be willing to take additional online courses offered by the Canadian Police Knowledge Network.


Thank you!


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