Elearning for canadian law enforcement public security
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eLearning for Canadian Law Enforcement /Public Security. Project Overview. The Canadian Police Knowledge Network contracted The Competency Group to develop a strategy to evaluate the long-term effects of their eLearning courses on workplace performance and organizational return on investment.

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eLearning for Canadian Law Enforcement /Public Security

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Elearning for canadian law enforcement public security

eLearning for Canadian Law Enforcement /Public Security


Project overview

Project Overview

The Canadian Police Knowledge Network contracted The Competency Group to develop a strategy to evaluate the long-term effects of their eLearning courses on workplace performance and organizational return on investment.


Project activities

Project Activities

  • Reviewed existing CPKN pre- and post-test methodologies.

  • Reviewed existing CPKN general course satisfaction surveys.

  • Completed Kirkpatrick Evaluation Level 3 of several eLearning courses

  • Completed phone surveys with course participants

  • Compared effectiveness of RADAR classroom training to online RADAR training

  • Developed framework for future Kirkpatrick Evaluation Level 4


Kirkpatrick model of evaluation

Kirkpatrick Model of Evaluation

  • Level One: Student Reaction

  • Level Two: Student Learning

  • Level Three: Change in Behaviour

  • Level Four: Organizational ROI


Course evaluations

The Results

Course Evaluations


Courses

Courses

  • Conducted evaluation of the following CPKN eLearning courses:

    • Critical Incident Stress Management / Critical Incident Stress Management – First Responders

    • Preventing First Responder-involved Collisions / Preventing Officer-involved Collisions

    • RADAR Refresher Training: Stationary / RADAR Refresher Training: Stationary/Moving


Survey respondents

Survey Respondents


Level one

Student Reaction

LevelOne


Student reaction

StudentReaction

  • 85.2% of all survey respondents either strongly agreed or agreed with the statement:

I want to take more CPKN eLearning courses in the future.


Level two

Student Learning

Level Two


Pre and post test results

Pre- and Post-Test Results


Level three

Change in Behaviour

Level THREE


Confidence before after completing course

Confidence Before & After Completing Course


Confidence before after completing course1

Confidence Before & After Completing Course


Critical incident stress management

Critical Incident Stress Management

Participants: 341


Preventing officer involved collisions preventing first responder involved collisions

Preventing Officer-involved Collisions/Preventing First Responder-involved Collisions

Participants: 627


Radar refresher training stationary and stationary moving

RADAR Refresher Training: Stationary and Stationary/Moving

Participants: 48


Radar refresher training e learning vs classroom

RADAR Refresher Training: E-learning vs. Classroom


Radar refresher training e learning vs classroom1

RADAR Refresher Training: E-learning vs. Classroom


Radar refresher training e learning vs classroom2

RADAR Refresher Training: E-learning vs. Classroom


Radar refresher training e learning vs classroom3

RADAR Refresher Training: E-learning vs. Classroom


Radar refresher training e learning vs classroom4

RADAR Refresher Training: E-learning vs. Classroom


Radar refresher training e learning vs classroom5

RADAR Refresher Training: E-learning vs. Classroom


Level four

Organizational Return on Investment

LeveL FOUR


Level four evaluation framework

Level Four Evaluation Framework

  • Conduct quantitative measurement of performance targets and savings

  • Estimate project dollar value of performance management

  • Conduct quantitative assessment based on learning objectives

  • Conduct mathematical cost-benefit analysis


Conclusions

Conclusions

  • 84% of survey respondents agreed or strongly agreed that eLearning courses are an effective way to learn.

  • 85.2% of survey respondents would be willing to take additional online courses offered by the Canadian Police Knowledge Network.


Thank you

Thank you!


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