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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ PowerPoint PPT Presentation


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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ พัฒนา องค์กรสู่ความเป็นเลิศระดับโลกตามเกณฑ์รางวัลคุณภาพ แห่งชาติ

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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ

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2204901

2557


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  • TQA 2557-25583

  • 19

  • 26

  • 32

  • 40

  • 48

  • 57

  • 63

  • 77


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TQA 2557-2558

1


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: , 2557


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  • 2557-2558 25 Baldrige

  • Malcom Baldrige National Quality Award Judges' Panel 2533 "" ""


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()

  • 25 2557-2558

  • 3 (1)(2) (3)


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()

  • (Core Competencies) 2557


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()

  • 2557-2558


2204901

()

  • (1) (2) (3) (4)

  • 2557-2558 4


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()

  • :

  • :

  • :

  • 1

  • 1.1 :

  • 1.2 :


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()

  • 2

  • 2.1 : (Core Competencies) (SWOT)

  • 3

  • 3.1 :

  • 3.2 :


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()

  • 4

  • 4.1 : 3

  • 4.2 :

  • 5

  • 5.1 :


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()

  • 6

  • ( 2)

  • 6.1 /

  • 6.2


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()

  • 7

  • 1 1 1-6 1

  • 7.2 7.3 75 ( 7.5 65 )

  • 7.1 :

  • 7.4 :


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()


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  • 1-6 4 (ApproachA) (DeploymentD) (LearningL) (IntegrationI)

  • (ApproachA) -- - - ( )


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()

  • (DeploymentD) --- ()

  • (Learning-L) - - -


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()

  • (Integration-I) - ( 1 6)- -


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2


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  • Best Practices

  • How To

  • Template/Workbook

  • /Copycat

  • Strategic Thinking


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Business Model

Strategic Thinking

Industry Factors-Competitive Forces-Cooperative Forces-Macro Environment

Profitability

Firm-Specific Factors

Resources

Activities

Positions

  • How To

Best Practices

  • Template


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TQA

Operational

Strategic

  • Simple standards/criteria

  • Internal Orientation

  • Inside-out Thinking

  • SOPs as evidence

  • Rigid

  • Paperwork

  • Related with operational environment/trivial linkages

  • Employees Responsibility

  • Art of war

  • External Orientation

  • Outside in Thinking

  • Strategic concept as evidence

  • Flexible

  • Brainwork

  • Related with strategic environments/linkages

  • Top Teams Responsibility


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  • (Best Practices)


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3


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(Total Quality Management)

- - -

- -

- - -

-

: The American Productivity and Quality Center, 2005


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()

1.1

1.2

1.3

/


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()

2.1

2.2


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()

3.1

3.2

3.3


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()

4.1


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4


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  • -

  • - Application Report-


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-


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- ()


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()


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  • Application Report---

  • --


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Application Report


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5


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: ()


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: ()


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: ()


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: (Approach)

(Approach)

  • ( )


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: (Deployment)

(Deployment)

  • ()


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: (Learning)

(Learning)

  • ( 4)


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: (Integration)

(Integration)

  • ( )


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6


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TQA

OP

C1-6

C7


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TQA ()

Art of War/Strategic Guideline

Criteria


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:

1

2

  • ( )

  • Approach/ KPI Deployment-Integration/ Level-Trend-Comparison-Integration Learning/

  • ADLI Linkage Paragraph


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: (OP)

  • /


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: ( 1-6)

  • // OP

  • /

Approach

  • /

  • (5M)

  • ( 7)

Deployment

Integration

Learning


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: ( 7)

  • // OP BSC

  • /

  • KPI (/)

Integration

  • LeTCI

  • /

Level

Trend

Comparison


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: ( 1-7)

Approach

Integration

Deployment

Level

Integration

Trend

Comparison

Learning


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:

  • AR Baldrige Recipient


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7


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:


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:


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: ()

  • /


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:

  • /


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:


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8


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()

External Assessment

Joint Assessment

Facilitated Assessment

Mini Assessment


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()

External Assessment

Joint Assessment

---- --

Facilitated Assessment

Mini Assessment

--- /--

--- --


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External

Mini

Facilitated/Joint

//

//


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Mini

--

- -

--

--

-

Facilitated

---

- -

-

-

--

Joint

---

- -/

-

-

--

External

--

- -

--

-

--


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/

Mini

--

--

---

---

Facilitated

--

--

--

-

Joint

--

--

--

External

---

--

-- -

- -


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- - Mini Assessment

- Mini Assessment -

----

-- - -


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9


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. () () ()

//

() ()

1997 2003 2004 2006

/

() ()


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()

SEPA/TQA


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()


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()


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()

/

(Columnist) / ()

()

14 10400 (081) 612-5685 (02) 619-5500 (02) 619-8090: [email protected]


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