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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ PowerPoint PPT Presentation


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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ พัฒนา องค์กรสู่ความเป็นเลิศระดับโลกตามเกณฑ์รางวัลคุณภาพ แห่งชาติ

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ชุมนุมสหกรณ์ออมทรัพย์แห่งประเทศไทย จำกัด สถาบัน เพิ่มผลผลิต แห่งชาติ

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2557


  • TQA 2557-25583

  • 19

  • 26

  • 32

  • 40

  • 48

  • 57

  • 63

  • 77


TQA 2557-2558

1


: , 2557


  • 2557-2558 25 Baldrige

  • Malcom Baldrige National Quality Award Judges' Panel 2533 "" ""


()

  • 25 2557-2558

  • 3 (1)(2) (3)


()

  • (Core Competencies) 2557


()

  • 2557-2558


()

  • (1) (2) (3) (4)

  • 2557-2558 4


()

  • :

  • :

  • :

  • 1

  • 1.1 :

  • 1.2 :


()

  • 2

  • 2.1 : (Core Competencies) (SWOT)

  • 3

  • 3.1 :

  • 3.2 :


()

  • 4

  • 4.1 : 3

  • 4.2 :

  • 5

  • 5.1 :


()

  • 6

  • ( 2)

  • 6.1 /

  • 6.2


()

  • 7

  • 1 1 1-6 1

  • 7.2 7.3 75 ( 7.5 65 )

  • 7.1 :

  • 7.4 :


()


  • 1-6 4 (ApproachA) (DeploymentD) (LearningL) (IntegrationI)

  • (ApproachA) -- - - ( )


()

  • (DeploymentD) --- ()

  • (Learning-L) - - -


()

  • (Integration-I) - ( 1 6)- -


2


  • Best Practices

  • How To

  • Template/Workbook

  • /Copycat

  • Strategic Thinking


Business Model

Strategic Thinking

Industry Factors-Competitive Forces-Cooperative Forces-Macro Environment

Profitability

Firm-Specific Factors

Resources

Activities

Positions

  • How To

Best Practices

  • Template


TQA

Operational

Strategic

  • Simple standards/criteria

  • Internal Orientation

  • Inside-out Thinking

  • SOPs as evidence

  • Rigid

  • Paperwork

  • Related with operational environment/trivial linkages

  • Employees Responsibility

  • Art of war

  • External Orientation

  • Outside in Thinking

  • Strategic concept as evidence

  • Flexible

  • Brainwork

  • Related with strategic environments/linkages

  • Top Teams Responsibility




  • (Best Practices)


3


(Total Quality Management)

- - -

- -

- - -

-

: The American Productivity and Quality Center, 2005


()

1.1

1.2

1.3

/


()

2.1

2.2


()

3.1

3.2

3.3


()

4.1


4


  • -

  • - Application Report-


-


- ()



()


  • Application Report---

  • --


Application Report


5


: ()


: ()


: ()


: (Approach)

(Approach)

  • ( )


: (Deployment)

(Deployment)

  • ()


: (Learning)

(Learning)

  • ( 4)


: (Integration)

(Integration)

  • ( )


6


TQA

OP

C1-6

C7


TQA ()

Art of War/Strategic Guideline

Criteria


:

1

2

  • ( )

  • Approach/ KPI Deployment-Integration/ Level-Trend-Comparison-Integration Learning/

  • ADLI Linkage Paragraph


: (OP)

  • /


: ( 1-6)

  • // OP

  • /

Approach

  • /

  • (5M)

  • ( 7)

Deployment

Integration

Learning


: ( 7)

  • // OP BSC

  • /

  • KPI (/)

Integration

  • LeTCI

  • /

Level

Trend

Comparison


: ( 1-7)

Approach

Integration

Deployment

Level

Integration

Trend

Comparison

Learning


:

  • AR Baldrige Recipient


7


:


:


: ()

  • /


:

  • /


:


8









()

External Assessment

Joint Assessment

Facilitated Assessment

Mini Assessment


()

External Assessment

Joint Assessment

---- --

Facilitated Assessment

Mini Assessment

--- /--

--- --


External

Mini

Facilitated/Joint

//

//


Mini

--

- -

--

--

-

Facilitated

---

- -

-

-

--

Joint

---

- -/

-

-

--

External

--

- -

--

-

--


/

Mini

--

--

---

---

Facilitated

--

--

--

-

Joint

--

--

--

External

---

--

-- -

- -


- - Mini Assessment

- Mini Assessment -

----

-- - -


9


. () () ()

//

() ()

1997 2003 2004 2006

/

() ()


()

SEPA/TQA


()


()


()

/

(Columnist) / ()

()

14 10400 (081) 612-5685 (02) 619-5500 (02) 619-8090: [email protected]


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