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BENEFIT PAYMENT AUTOMATION

BENEFIT PAYMENT AUTOMATION. Presented by Brian Claire, Hector Clark, Jan Konigsberg. Agenda and Introductions. EBT and Debit Card Conversion: From Paper to Plastic International EBT – the way forward. $. $. $. $. $. $. $. $. Warrants. Checks. Currency. Coupons.

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BENEFIT PAYMENT AUTOMATION

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  1. BENEFIT PAYMENT AUTOMATION Presented by Brian Claire, Hector Clark, Jan Konigsberg

  2. Agenda and Introductions EBT and Debit Card Conversion: From Paper to Plastic International EBT – the way forward

  3. $ $ $ $ $ $ $ $ Warrants Checks Currency Coupons Physical delivery of benefits Benefit Delivery Today Recipients access benefits Government defines eligibility and program rules Determinationof benefit amount

  4. $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Benefit Delivery Via EBT Electronic deposit Benefit ready to use Government defines eligibility and program rules Recipient accesses benefit Determinationof benefit amount

  5. Define people in need Determine amount of payment Information delivery to contractor Funding & policies Benefit Delivery Via EBT—Government Role

  6. Benefit Delivery Via EBT—Contractor Role Card issuance/training Transaction processing Customer Service ATM/retailer access & settlement

  7. EBT Pilots In U.S.Initial Contracts Ongoing OperationsRenewal Contracts U.S. RolloutConversion Contracts U.S. Rollout U.S. Rollout Phases of EBT Expansion

  8. Gain experience “electrifying” benefits Learn about EBT-specific problems EBT Pilots In U.S.Initial Contracts Ongoing OperationsRenewal Contracts U.S. RolloutConversion Contracts U.S. Rollout U.S. Rollout Creation of core EBT business model EBT Pilots In U.S.Initial Contracts First Phase of EBT Expansion 1984 1987 1989 1991

  9. Establish national policies Refine service definition EBT Pilots In U.S.Initial Contracts Ongoing OperationsRenewal Contracts U.S. RolloutConversion Contracts U.S. Rollout U.S. Rollout Stakeholder behavior change U.S. RolloutConversion Contracts Second Phase of EBT Expansion 1991 - 2002

  10. Renewal contracts yield significant efficiencies to all stakeholders Governments reap rewards of EBT EBT Pilots In U.S.Initial Contracts Ongoing OperationsRenewal Contracts U.S. RolloutConversion Contracts U.S. Rollout U.S. Rollout Addition of new benefit programs / rules U.S. Rollout Ongoing OperationsRenewal Contracts Third Phase of EBT Expansion

  11. International Rollouts Conversion Contracts U.S. Rollout International Pilots Initial Contracts Ongoing Operations Renewal Contracts U.S. Rollout U.S. Rollout Phases of International EBT Expansion

  12. Significant international “pilot” programs US. benefits in USD distributed overseas via DBC program International Rollouts Conversion Contracts U.S. Rollout International Pilots Initial Contracts Ongoing Operations Renewal Contracts U.S. Rollout U.S. Rollout International PilotsInitial Contracts First Phase of International EBT Expansion

  13. First Phase of International EBT Expansion

  14. World Bank: Plan Colombia International Rollouts Conversion Contracts U.S. Rollout International Pilots Initial Contracts Ongoing Operations Renewal Contracts U.S. Rollout U.S. Rollout UK benefits in BP distributed in UK via POCA program International RolloutConversion Contracts Second Phase of International EBT Expansion

  15. Future expansion International Rollouts Conversion Contracts U.S. Rollout International Pilots Initial Contracts Ongoing Operations Renewal Contracts U.S. Rollout U.S. Rollout Third Phase of International EBT Expansion Ongoing International OperationsRenewal Contracts

  16. Lessons Learned Recipients prefer the safety and convenience of EBT

  17. Survey Results What is the main reason you signed up for the Direct Benefit Card?

  18. Survey Results Please tell us how satisfied you are with the following benefits of the Direct Benefit Card

  19. Survey Results I no longer have to rely on the mail I am very satisfied with the card Money will be in a safe place accessible only by me I don’t have to carry cash Easy to use any time

  20. Lessons Learned Recipients prefer the safety and convenience of EBT Public and private sector have defined a commercial model that works for the conversion and ongoing operation

  21. Service Definition RiskManagement Commercial Contract Model Policy Definition Turnkey EBT Service Components

  22. Costs of EBT

  23. Lessons Learned Recipients prefer the safety and convenience of EBT Public and private sector have defined commercial model that works for the conversion and ongoing operation Proven approach for international pilot, expansion and countrywide rollout

  24. Plan Colombia Overview of existing benefit processing

  25. World Bank Pick Upor Delivery $ $ $ $ $ $ $ $ $ $ $ $ Country Bank Local Bank Current Process

  26. Plan Colombia Overview of existing benefit processing EBT: Pilot, evaluation, expansion

  27. World Bank $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Country Banks Process With EBT Recipient accesses benefit

  28. Decisions To Be Made Jointly Pilot / program specifics and research Commercial model Risk management& service definition Stakeholder acceptance

  29. Plan Columbia Overview of existing benefit processing EBT: Pilot, evaluation, expansion Timetable for progress

  30. Preguntas? ? ? Vragen? Questions? Domande? Fragen? Perguntas?

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