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Gürdal Ertek, Merve Ayşe Can, Firdevs Ulus

Benckmarking the Turkish Apparel Industry Through Data Envelopment Analysis (DEA) and Data Visualization. Gürdal Ertek, Merve Ayşe Can, Firdevs Ulus. Retailing.

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Gürdal Ertek, Merve Ayşe Can, Firdevs Ulus

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  1. Benckmarking the Turkish Apparel IndustryThrough Data Envelopment Analysis (DEA) andData Visualization Gürdal Ertek, Merve Ayşe Can, Firdevs Ulus

  2. Retailing • “Retailing consists of the sale of goods/merchandise for personal or household consumption either from a fixed location or from a fixed location and related subordinated services.”

  3. Our Study • Benchmarking the Turkish apparel retail industry • 39 companies included • Financial and operational data used together • Methodologies • Data Envelopment Analysis (DEA) • Data visualization • Applied together earlier (ex: Ulus et al., 2006) • Extended in this study with tile visualization

  4. MethodologiesData Envelopment Analysis (DEA) • Methodology for comparing efficiency of a group of entities • Decision Making Units (DMUs) • Nonparametric • Based on optimization modeling • Few assumptions about the units and magnitudes of data • Nonnegative data

  5. MethodologiesData Envelopment Analysis (DEA) • Uses data regarding the DMUs • Inputs (Resources consumed) • Outputs (Desired outcomes produced) • Represents the efficiencies of these entities as a single computed value ranging from 0 to 1 • Efficiency scoresof the DMUs • Also returns the reference sets • Efficient frontieris the boundry drawn by the efficient DMUs

  6. MethodologiesData Envelopment Analysis (DEA) • Trivial Case I • Single input X and single output Y • Sort the DMUs wrt decreasing efficiencies: Y/X • Normalize the efficiency values to obtain efficiency scores

  7. MethodologiesData Envelopment Analysis (DEA) • Trivial Case II • Inputs X1 & X2 and Single output Y

  8. MethodologiesData Envelopment Analysis (DEA) • Trivial Case III • Single input X and Outputs Y1 & Y2

  9. MethodologiesData Envelopment Analysis (DEA) • Non-Trivial Case • Multiple Inputs and Outputs

  10. MethodologiesData Visualization • Visually understanding data • Detecting important patterns • Coming up with hypotheses • Emergence of Information Visualization • Data mining, computer graphics, human-computer interaction (HCI), explanatory data analysis • New styles of visualizations • Spence (2001)

  11. Data • Turkishtime, August 2006 • Joint effort with AMPD • Missing data tediously collected through telephone and e-mail contact • Data extended with new fields • Foundation year • Product types • Genders served

  12. Data • 39 retailers included in the DEA model • Inputs • Number of stores • Number of corners* • Total sales area (m²) • Number of employees • Output • Annual sales revenue

  13. Model • BCC input oriented DEA model • DEA carried out through DEA-Solver software • Developed by Kaoru Tone • Included in the DEA book by Cooper et al. (2006) • Efficiency scores obtained and visually analyzed • Original fields • Derived fields • Other relevant data

  14. Analysis Omniscope www.visokio.com Miner3D www.miner3d.com

  15. Efficiency vs. Foundation Year

  16. Efficiency wrtEmployee per Area & Area per Store

  17. Darker colors denote higher efficiency scores.

  18. Efficiency vs. No of Stores

  19. Larger sizes denote larger area/store.

  20. Efficiency wrt Product Types C H K U S

  21. C: Classic S: Sports A: At least three types H: Shoes and accessories K: Kids U: Underwear

  22. C: Classic S: Sports A: At least three types H: Shoes and accessories K: Kids U: Underwear Darker colors denote higher efficiency scores.

  23. Efficiency wrt Gender M W K

  24. M: Men’s W: Women’s K: Kids’ Darker colors denote higher efficiency scores.

  25. Conclusions • Efficiency independent of foundation year • Higher variability in efficiency scores of younger companies • A group of efficient companies showing a peculiar pattern • Employee/Area increases linearly with Area/Store

  26. Conclusions • Number of stores is not a determinant of efficiency • Except LC WAIK and KOTON • TWEEN performing badly despite large no of stores and large sales area • Low efficiency of kids’ apparel retailers • Possibly due to competition with global brands such as Chicco (not included in the study) • None of the companies have efficiency score within the range [0.75, 0.99]

  27. Conclusions • Harsh competition in classic wear • Too many companies operating • Efficiency scores < 0.63 (except GERMIR) • Also fierce competition with companies in group A (BOYNER, YKM, KOTON, DESIGN) • Typical characteristics of efficient companies • Large sales area • Retailing broad range of products • Serving both genders

  28. Future Research • Statistically testing the proposed hypotheses • Visualizing the reference sets • Searching the literature and comparing results • Incorporating other data fields • Considering other retailing subsectors and retail sectors in other countries

  29. Thank you…

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