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Ten Steps to Wireless for Libraries

WebJunction's Focus on Wireless Internet Access in Public Libraries. Ten Steps to Wireless for Libraries. Live web event July, 21, 2005. Step 1… Why. Why should your library provide this service??. Customer/Community service Increase library traffic No more room to expand

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Ten Steps to Wireless for Libraries

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  1. WebJunction's Focus on Wireless Internet Access in Public Libraries Ten Steps to Wireless for Libraries Live web event July, 21, 2005

  2. Step 1… Why Why should your library provide this service?? • Customer/Community service • Increase library traffic • No more room to expand • Technical progression • Inexpensive • Most libraries have internet access already

  3. Step 2… Planning Library Requirements • Simple and Reliable • Controlled access • Inexpensive • Industry standards • Integrate into existing network infrastructure • Wireless footprint

  4. Step 3… Survey your existing network Present network integration • Do you have a network • Do you use dialup access • Staff computers • Bandwidth requirements • Other wireless networks Hotspot Setup Choices Wide open wireless access point Private turnkey system Wi-Fi Hotspot operator

  5. Step 4… Understand wireless security in libraries Wireless and security expert Marshall Breeding will be covering more on this later, in this live web event... Stay tuned!!!

  6. System/Hardware purchase options • Freeware systems • http://www.lessnetworks.com/ • http://www.publicip.net/ • Large corporate business solutions • http://www.cisco.com/ • http://www.nortelnetworks.com/ • Consumer/Retail Manufactures • Linksys, 3Com, Netgear, D-Link, Zyair Step 5… Evaluate wireless hardware • System/Hardware purchase options • Freeware systems • http://www.lessnetworks.com/ • http://www.publicip.net/ • System/Hardware purchase options • Freeware systems • http://www.lessnetworks.com/ • http://www.publicip.net/

  7. Other Wireless Solution Manufactures http://www.boingo.com/ http://www.linksys.com/ http://www.sonicwall.com/ http://www.zyxel.com/ Step 5… Evaluate wireless hardware

  8. Step 5… Evaluate wireless hardware

  9. DSA-3100 gateway DWL-7000 Patron laptop DSA-3100p Printer Step 5… Evaluate wireless hardware VPN Router Staff network Present Network configuration Public wired

  10. Step 5… Evaluate wireless hardware • Wide open, no security configured

  11. Step 5… Evaluate wireless hardware • Many, many features • User Bandwidth & Access Control • Built-in DHCP Server & Advanced Firewall • Up to 50 Concurrent Online Users • Generate Up to 2000 On-demand Users… Requires External Printer (DSA-3100P) • 250 PERMANENT user name and passwords available • Ability to connect to central authentication • Login Schedule Policies • Configure free internet access zones

  12. Step 5… Evaluate wireless hardware • No configuration required • Simple password generation

  13. Step 5… Evaluate wireless hardware • Key Points • $1.00 one time signup fee (Personal ID required) • Single button press to generate username and password • 1 hour session limit valid for 1 day • Free surfing zones • Connection of laptop handled by the patron

  14. Step 6… Access policy • Can be wide and varied • Let your board of directors decide with your input • Community standards • Local laws, federal laws • Webjunction article • http://www.webjunction.org/do/DisplayContent?id=11033

  15. Step 7… Support plan for users • Will you have a tech person on staff to help patrons? • Will your present staff be able to answer questions? • Are the patrons expected to do it themselves? • Ross Riker’s article from Webjunction • http://www.webjunction.org/do/DisplayContent?id=11029 • Blackfalds Library’s FAQ • http://www.blackfaldslibrary.com/wififaq.pdf

  16. Step 8… Train your Staff • Document your setup and procedures. • Get buy-in from your staff. • Hold training sessions. • Rollout wireless system to staff first.

  17. Step 9… Educate your patrons • Hold some training sessions or classes. • Have some books and FAQs available. • Inform them of the security implications of wireless usage. • Websites for education. • http://www.jiwire.com/features.htm • http://webjunction.org/do/DisplayContent?id=11027 • http://www.wi-fiplanet.com/tutorials/

  18. Step 10… Marketing • We became part of the Wi-Fi Alliance http://www.wi-fi.org/ • Improve awareness of our services • Travelers know that we are here (we are listed in their database) • The Wi-Fi ZONE logo means you have met their standards • Free membership • Hired a summer student • Designed brochures, information packs, and documentation • Went out and actively promoted our service • Newspapers, community cable, tourism booths Promote your Wireless service!!!

  19. Step 10… Marketing • RULES FOR HOTSPOT SUCCESS • Provide a laptop-friendly environment. • Get the word out to your customers about your hotspot. • Promote your hotspot externally, too. • Get listed in hotspot directories. • Help customers get connected. • Give free trials to entice new users. • Provide workstations for those without laptops. • Monitor activity to prevent fraudulent use.

  20. Thank you randy@blackfaldslibrary.com http://www.blackfaldslibrary.com

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