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Welcome Please follow us on Facebook (SACAP) & Twitter (@SACAP) – please use # psychologyfest in all Tweets)

Welcome Please follow us on Facebook (SACAP) & Twitter (@SACAP) – please use # psychologyfest in all Tweets). Tina Hiller, M.A., MSc , cPM , PMP Coach, Trainer, Consultant next level consulting South Africa Pty Ltd 25 van Ryn Road| Constantia 7806 | Cape Town

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Welcome Please follow us on Facebook (SACAP) & Twitter (@SACAP) – please use # psychologyfest in all Tweets)

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  1. Welcome Please follow us on Facebook (SACAP) & Twitter (@SACAP) – please use #psychologyfest in all Tweets)

  2. Tina Hiller, M.A., MSc, cPM, PMP Coach, Trainer, Consultant next level consulting South Africa Pty Ltd 25 van Ryn Road| Constantia 7806 | Cape Town T/F +27 21 794 01 83 | M +27 76 40 55 123 tina.hiller@nextlevelconsulting.co.za www.nextlevelconsulting.co.za EXPERIENCE X-MOMENTS MythsandTruthsabout COACHING Psychology Festival of Learning: Sep. 2013

  3. …, I had this sudden and quite frightening realisation that human beings on the whole were very poor at helping others, and were largely unaware that this was the case. David Rock (2006)

  4. Itis simple, but not easy!

  5. …toconduct a useful/helpulconverationfromourclient‘spointofview.

  6. UsefulConversation Problem Issue Goal Hope / Wish Being Stuck What to do? Important Topic Preferred Future Coach Client

  7. Expert-Expert Relationship Expert on what will work Expert on usefulconversation Cient Coach

  8. COACHING MODELS INTEGRAL GROW CO-ACTIVE HUDSON SKILLED HELPER SFB WHEEL OF LIFE TIME TO THINK JOHARI

  9. Whathave I heard? Whatwould I liketoknownext? Meaningfulfortheclient!

  10. Thoughthabitsthat impair listening • Comparing selftoothers • Mindreading Whatthey „really“ thinkandfeel • Rehearsing What am I goingtosaynext? • Judging negative labels, „theyarewrong“, etc. • Dreaming mental tangents • Identifying relateeverything back toone‘sownexperience • Advising trytobethe problem-solver • Derailing changesubject, „jokeit off“ • Placating agreewitheverything, but don‘tpayattention („right, right“, „really!?“, „yes, I know“,…)

  11. Personal Coaching Diversity Coaching Career Coaching Executive Coaching Life Coaching Finance Coaching Performance Coaching Health / Wellness Coaching Project Coaching Spiritual Coaching Relationship Coaching Business Coaching

  12. Project Coaching Hiller et al., 2007, p. 76

  13. Thank you Please visit www.sacap.edu.za/events to view material from this talk and to add your comments Please follow us on Facebook (SACAP) & Twitter (@SACAP – please use #psychologyfest in all Tweets)

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