Helping Improve Patient Satisfaction and Practice Efficiency with Appointment Reminders

1. Helping Improve Patient Satisfaction and Practice Efficiency with Appointment Reminders One of the biggest sources of inefficiencies in any medical practice is the problem of no-shows. Patients sometimes fail to honor their appointments because they forget about them, or because they were unhappy with their previous experience and don’t want to come in again. Most healthcare providers have accepted this as just another part of running a practice. But it doesn’t have to be. You can reduce no-shows by using ​patient scheduling software​. Such solutions are designed to maximize efficiency and productivity by providing your practice with a seamless and integrated approach to your workflow. Why patients don’t show up BMC Health Services Research published a study revealing that patients who fail to show up for their scheduled appointments can cost a physician as much as $150,000 in labor costs and lost revenue. That could reach millions for a clinic shared by multiple physicians. There are many reasons for no-shows, including lack of funds for treatment, feeling that they don’t need the appointment, lack of transportation, being stuck in traffic, being unorganized, and the so-called ‘white coat syndrome.’ Some of the circumstances are

2. beyond anyone’s control, but for everything else, therapy scheduling software can certainly help. Designed for every medical practice All kinds of medical practices can use an innovative scheduling solution to help their patients fulfill their appointments and ensure that they are getting the right and treatment on time. Therapy scheduling software can minimize delays that are often attributed to manual scheduling and old-school desktop scheduling programs. A new and innovative platform will enable your staff to keep schedules up-to-date anytime and anywhere from their mobile devices. Automated appointment reminders can dramatically improve patient engagement while enabling healthcare providers to make the most of their time when no-shows are reduced. So if your clinic is still relying on old-school scheduling practices, you may want to consider upgrading to better technologies that will enable you to do more for less. A robust patient scheduling software system may be a great investment if you want to avoid losses associated with no-shows. Alerts and reminders are essential features in a patient scheduling solution. These features enable you to send a message to patients via text or email to remind them of an important appointment. The message can be sent 24 hours ahead of schedule. Aside from providing appointment reminders, high-quality therapy scheduling software also comes with the following multi-location scheduling. The best types can be provided as a SaaS (Software as a Service) platform which can encompass the entire practice. They come with group calendars so that you and your team of practitioners can coordinate plans and schedules more effectively regardless of where you are stationed. That means having only one billing system and database for everyone — which ultimately reduces errors down the line, too. The best systems also have rebooking features. Patients sometimes cannot show up due to unavoidable circumstances. In that case, the ​patient scheduling software​ can make it easier for you to reschedule their appointment and fill up the slot they gave up. This doesn’t just increase patient satisfaction — it also helps make your practice more financially viable