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MGMT 371: Ethics Learning Module

MGMT 371: Ethics Learning Module. What are ethics and why do we care about them? What influences ethical behavior? Are ethics culturally bound? What’s the difference between ethics and morals? Do morals vary by gender? What are the Magnificent Seven? Can they be taught?

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MGMT 371: Ethics Learning Module

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  1. MGMT 371: Ethics Learning Module • What are ethics and why do we care about them? • What influences ethical behavior? • Are ethics culturally bound? • What’s the difference between ethics and morals? • Do morals vary by gender? • What are the Magnificent Seven? Can they be taught? • How can we promote an ethical climate?

  2. WHAT INFLUENCES ETHICAL BEHAVIOR? • INFLUENCES: • Internal • External • Neutralizing/Enhancing factors • MORAL INTELLIGENCE • “Mental capacity to determine how human principles should be applied to our values, goals, actions” • Moral compass

  3. A Model of Ethical Behavior in the Workplace • Cultural Influences • Family • Education • Religion • Media/entertainment Individual - Personality - Values - Moral principles - History of reinforcement - Gender RoleExpectations • Organizational Influences • Ethical codes • Organizational culture • Role models • Perceived pressure for results • Rewards/punishment system Ethical behavior Political/Legal/ Economic Influences Figure A-1

  4. 4 UNIVERSAL PRINCIPLES • Integrity • Responsibility • Compassion • Forgiveness • Is it nature or nurture?

  5. Men: Justice Perspective based on the ideal of reciprocal rights and driven by rules and regulations Women: Care Perspective involves compassion and an ideal of attention and response to need Do Moral Principles Vary by Gender? Men and Women tend to view moral problems and situations differently

  6. Do We All View Ethics the Same Way? • 4 CONTRASTING ETHICAL ORIENTATIONS: • Consequentialists • Intentionalists • Absolutists • Relativists

  7. THE MAGNIFICENT SEVEN • Dignity of human life • Autonomy • Honesty • Loyalty • Fairness • Humaneness • Common good

  8. How to create/improve the ethical climate of an organization: • Model ethical behavior • Screen pre-hire • Code of ethics that is enforced • Ethics training • Reinforce ethical behavior • Have people and/or systems that deal with ethics

  9. How to make ethical decisions: • Transparency: Are you comfortable with making the decision public? • Effect: Have you considered all potential harmful/wrong effects? • Fairness: Would EVERYONE consider the decision fair? www.businessballs.com

  10. How are we doing?Nat’l. Bus. Ethics Survey Results (2005) • Written codes up 19% since 1994 • Ethics training up 32% • Vehicle for ethics advice, info up 15% since 2000 • Vehicle for reporting up 7% since 2003 • Discipline for violation of stds. Up 4% since 2003 • Part of employee eval. Down 7% since 2003

  11. How are we doing?Nat’l. Bus. Ethics Survey Results (2005) • Outcomes: • Little change in observed misconduct • 2005: 52% ees observed 1; 36% observed 2 or more • Willingness to report declined • 2005: 55% reported; 2003: 65% reported • Little change in pressure to compromise stds. • 2005: 10% feel pressure always or fairly often

  12. How are we doing?Nat’l. Bus. Ethics Survey Results (2005) • Formal programs are better • Culture matters! • Top mgmt modeling is huge • Co-worker influence matters • When employees perceive others are held accountable, overall satisfaction increases 32% • Birth of the ethics industry!

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