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Managing Through Influence – Yours and Theirs. March 8, 2007 Marie E. Nelson Vice President, Texas Operations Xerox Corporation. Managing Through Influence – Yours and Theirs. AGENDA Welcome / Background Leaders vs. Managers – Is there a difference? Levels of Influence

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managing through influence yours and theirs
Managing Through Influence – Yours and Theirs

March 8, 2007

Marie E. Nelson

Vice President, Texas Operations

Xerox Corporation

managing through influence yours and theirs2
Managing Through Influence – Yours and Theirs

AGENDA

  • Welcome / Background
  • Leaders vs. Managers – Is there a difference?
  • Levels of Influence
  • Getting the most from Others
  • Q & A
managing through influence yours and theirs4
Managing Through Influence – Yours and Theirs

Leaders vs. Managers. . . .

. . . Is there a difference?

managing through influence yours and theirs5
Managing Through Influence – Yours and Theirs

Managers

  • Starting point is today
  • Focused on the task at hand

Leaders

  • Starting point is the future
  • Focused on where they are headed
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Managing Through Influence – Yours and Theirs

“He who thinketh he leadeth and hath no one following him is only taking a walk”

“Leadership is Influence”

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Managing Through Influence – Yours and Theirs

5 Levels of Influence

1. Position

Rights – People follow because

they have to

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Managing Through Influence – Yours and Theirs

2. Permission

Relationships – People follow because

they want to

1. Position

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Managing Through Influence – Yours and Theirs

3. Production

Results – People follow because of

what you have done for

the organization

2. Permission

1. Position

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Managing Through Influence – Yours and Theirs

4. People

Development

Reproduction – People follow

because of what you have

done for them

3. Production

2. Permission

1. Position

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Managing Through Influence – Yours and Theirs

5. Personhood

/ Respect

Respect – People

follow because of

who you are and

what you represent

4. People

Development

3. Production

2. Permission

1. Position

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Managing Through Influence – Yours and Theirs

Getting the Most From Others

  • It’s All About the Attitude
  • Have a Passion, Energy & Enthusiasm
  • Good Communication Skills/Listening to your people
  • People are Boss Watchers
  • Trust – Handle It with Care
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Managing Through Influence – Yours and Theirs

My Influence

My life shall touch a dozen lives

Before the day is done.

Leave countless marks of good or ill,

E’er sets the evening sun.

This, the wish I always wish,

The prayer I always pray;

Lord, may my life help others lives

It touches by the way.

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