Is It Really All About Me? – Protecting your Investigations from Allegations of Impropriety or Incompetence. Dean Benard Benard + Associates. “Investigators and the investigation process is under greater scrutiny now than ever before”. Why?. New investigation techniques
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Is It Really All About Me? – Protecting your Investigations from Allegations of Impropriety or Incompetence
Benard + Associates
“Investigators and the investigation process is under greater scrutiny now than ever before”
A conflict of interest arises when a person has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest may cause a person to experience a struggle between diverging interests, points of view, or allegiances.
Interests of Family and Friends
An investigators career is dependent on maintaining their integrity and credibility in the eyes of others
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Neutral presentation of the facts only
Easily understood with no potential for misinterpretation
Includes all information needed to reach a decision
The content reflects the facts as gathered
Speaks to the credibility of the investigator
Avoid using language that overcomplicates the information
The reader should be able to readily recognize and find the relevant facts
Avoid colourful or judgmental language
Language should reflect that used by the organization e.g., licensee, member or registrant
Understand the commonly accepted terms and phrases of the organization
Include commonly used acronyms, but explain them first
Mr. Jones was asked about his use of profanity in the presence of the child. While he denied using foul language, he admitted he was loud and intimidating.
Mr. Jones was asked if he used any profanity in the presence of the child. He stated he did not use profanity, but was “loud” and “may have been intimidating.”
Don’t be defensive
Don’t lose your temper
Be aware of your facial expression
Listen carefully to what is being asked
Don’t be afraid to say “I don’t know,” “I don’t recall,” or “I don’t understand the question,” if that is the case
Provide succinct answers that are responsive
Don’t over answer the question
Don’t try to anticipate where the questioner is going
Don’t slip in the “dirt” if the question does not call for it
Remember – If necessary the prosecutor will get to re-examine you.