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Didier LUX Airbus SVP Quality. IAQG & Airbus Supply Chain Management. With mandatory achievements. Sustainable profitability. Aiming to. Delight the end Consumers. Market Outlook. Context . Competitiveness, Globalisation Passenger Growth Forecast, low fare, … .

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Didier LUX

Airbus SVP Quality

IAQG

&

Airbus Supply Chain Management

Amsterdam General Assembly Forum


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With mandatory achievements

Sustainable profitability

Aiming to

Delight the end Consumers

Market Outlook

Context

Competitiveness, Globalisation

Passenger Growth Forecast, low fare, …

Committed to Safety & Quality

Amsterdam General Assembly Forum


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Reliability

Better systems design, Operational reliability performance

for airlines / passengers, no ATC/ATM induced delays, …

Comfort

New fuselage design, wider cabin, seats, cabin air quality,

more Comprehensive service, …

Safety

Improved man machine interface, improved active and passive safety features, …

Trends & Factors shaping future Development (1/2)

Amsterdam General Assembly Forum


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and

Affordability

Human factors

Capacity, Travel time, Environment…

Reduced cost of manufacturing / operations, cost of ownership for airlines, …

Ensure effective and reliable Human Performance, …

Trends & Factors shaping future Development (2/2)

Amsterdam General Assembly Forum


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Quality Principles

BE CUSTOMER MINDED, up-to the PASSENGERS

  • SET THE STANDARDS

    Clearly define the standards to be met in all areas of the business.

  • AUDIT & MEASURE

    Verify that actual performance is, in facts, meeting the standards set.

  • IMPROVE

    Improve performance continuously, first to meet the standards, then to improve the standards themselves.

Amsterdam General Assembly Forum


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Therefore Airbus

Supports IAQG initiatives, e.g.

9100 Series OPS Certification,

Special Process Certification (Nadcap / Nucap), …

and

IAQG Standards & Deployment

Global standards & regulations are essential

for efficient operations in the

global aviation system and market

  • Adopts them internally (Airbus EN9100 certification received)

  • Requests their implementation, as the basic mandatory minima

Amsterdam General Assembly Forum


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Airbus Supply Chain Quality

Improvement Programme

IAQG Standards

IAQG - OPS

Sourcing

eSupplyChain

People

Ownership

Commitment

Collaboration

Quality

Standardisation

PRI Nadcap / Nucap

General Reqts

in Development

Operate

Robust

Processes

Lead the

Change and

develop

further

Meet

Customer

demands at

lower cost

Improve

continuously

Corrective,

Improvement,

Development,

process

Value Stream

Mapping

Lean

Supply Chain

Set Targets/KPIs

for PPM & OTD,

Measure

Correct, Improve

Lean & JIT

Implementation

Value of

product

& services

Amsterdam General Assembly Forum


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Closed

Set Standards

Set Standards

Set Standards

TIER 2

SUB-TIERS

Loop

Improve

Improve

Improve

Measure

Measure

Measure

TIER 1 Supplier

For customer

Delivery

& Support

Airlines

Supply

Chain

O T D

O T D

O T D

Rejection

Rejection

Rejection

Satisfaction

Achievements

Multi-Tier involvement and Management

Building Quality from Sub-Tier for final Customer satisfaction

Continuous improvement through closed loop performance monitoring

Amsterdam General Assembly Forum


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Risk analysis (9134), QMS Requirements (9100 series), Process control (9103, …) and Certification (OPS) embedded all along the Supply Chain Process

Development Phase:

Supplier Selection / Approval Process

Product Qualification Process

Integration of IAQG in Supply Chain Management

Q.S

  • Series Production Phase:

    • Supplier continuous assessment / performance review and control change management.

Strong Supply Chain Management

Better Sourcing

Gain visibility

Amsterdam General Assembly Forum


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Achieve Performance, Cost & Delay : Quality Process control (9103, …) and Certification (OPS) embedded all along the Supply Chain Process

Improving Product & Services value

All Supply chain to focus on :

Customers needs

Integrated processes approach

Share best practices

Added value

Measurements

Amsterdam General Assembly Forum


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And never forget Process control (9103, …) and Certification (OPS) embedded all along the Supply Chain Process

No matter how good we are today,

Our goal is to be be even better tomorrow

Working together, closely

To delight our CUSTOMER, we expect from our Supply Chain :

Real Partnership & Involvement (Extended enterprise)

Full commitment

Ownership

Amsterdam General Assembly Forum


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Thank you ! Process control (9103, …) and Certification (OPS) embedded all along the Supply Chain Process

Questions ?

Amsterdam General Assembly Forum


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