Requirements Engineering. Dr. Richard Jones [email protected] Road Map. My background Definitions Why is requirement engineering important? Why is it difficult especially for s/w systems Keeping focussed Contract vs product development requirements Stories from trenches
“System Engineering – dealing with complexity” Arnold, S. et al 1998
So why not buy a product?
"For a mid-sized company's marketing and sales departments who need basic CRM functionality, the CRM-Innovator is a Web-based service that provides sales tracking, lead generation, and sales representative support features that improve customer relationships at critical touch points. Unlike other services or package software products, our product provides very capable services at a moderate cost.“
‘Crossing the chasm: Marketing and Selling High-Tech Products to Mainstream Customers ’ Geoffrey Moore