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Indiana University Professional Opportunities Orientation Program September 26, 2000

Indiana University Professional Opportunities Orientation Program September 26, 2000. Keane Consulting Group Representatives. Heather Burton Senior Consultant, B.S. Management, Marketing ‘99. Stacy Roberts Manager, B.S. Marketing, Legal Studies, International Studies ‘97.

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Indiana University Professional Opportunities Orientation Program September 26, 2000

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  1. Indiana University Professional Opportunities Orientation Program September 26, 2000

  2. Keane Consulting GroupRepresentatives... Heather Burton Senior Consultant, B.S. Management, Marketing ‘99 Stacy Roberts Manager, B.S. Marketing, Legal Studies, International Studies ‘97

  3. Who Is KCG? A subsidiary of Keane, Inc. Operations strategy and implementation leadership across mission-critical business and technology initiatives 130 consulting professionals based in the East, Midwest, and West Hands-on experience across a wide range of industries

  4. Business Strategy IT Solutions & Implementation Operations Improvement KEANE What is Consulting?

  5. What is Operations Consulting? Assisting clients in executing their business strategy and increasing operational effectiveness by aligning people, process, and technology

  6. Situation: A $16 billion manufacturer of industrial products faced commoditization and diminishing sales of one of its core products. The company sought to leverage the Internet to spur growth opportunities. Operations Improvement Consulting Case Study #1

  7. Operations Improvement Consulting Case Study #1 • Approach: • Interviewed client staff, customers, and distributors • Conducted competitive and industry research • Identified internal and external growth opportunities • Developed the e-business strategy • Results: • Recommended a variety of unique solutions to meet the disparate needs of multiple customer segments • Prioritize implementation projects to: • Prepare the organization operationally • Enable distributors and alliance partners • Mine customer organizational knowledge

  8. Situation: Citizens of a large U.S. city were displeased with the government’s ability to quickly resolve and communicate a service request. Operations Improvement Consulting Case Study #2

  9. Operations Improvement Consulting Case Study #2 • Approach: • Interviewed all staff members in the department • Attended “demos” of existing systems in use • Met with representatives from other cities to learn their process • Results: • Recommended a single system to capture and track all service requests • Gathered all required information from the citizen once • Created a self-funding implementation plan

  10. What Are the Benefits of a Consulting Career? • Experience and responsibility • Constant challenges • Industry exposure • Problem-solving opportunities • Compensation Benefits

  11. What Are the Challenges of a Consulting Career? • Travel • Learning Curve • Resistance • Pace • Performance expectations Challenges

  12. What is the Career Path? President Senior Vice President Vice President Senior Manager Manager Senior Consultant Consultant

  13. Business and Industry Resources • Fast Company • Business Week • Fortune • Red Herring • Wall Street Journal • www.Kennedyinfo.com • www.upside.com

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