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Presenter: Scott Cain, BT Global Services

Connect Applications BT and Riverbed: Command Performance. Presenter: Scott Cain, BT Global Services. IT and business changes putting demand on the network . Which of the following are likely to be your top technology priorities over the next 12 months? . Consolidation. 75%.

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Presenter: Scott Cain, BT Global Services

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  1. Connect Applications • BT and Riverbed: Command Performance • Presenter: Scott Cain, BT Global Services

  2. IT and business changes putting demand on the network Which of the following are likely to be your toptechnology prioritiesover the next 12 months? Consolidation 75% Disaster recovery 65% Mobility 60% Rich media / video 50% It is all about USER EXPERIENCE! Cloud 42% Performance management 40% Offshoring 38% ... the answer isn’t always more bandwidth Source: Forrester Research Inc.

  3. Network Management Lifecycle • Application landscape • Specific application performance • Web performance • Via a simple Dashboard 1. Understand • Faster users x200 • Faster applications • Reduced bandwidth 60%+ • ROI within 7months 2. Accelerate • Application optimisation • Protect critical applications • Smart path: Internet breakout 3. Control

  4. Connect Acceleration • Faster users x200 • Faster applications • Reduced bandwidth 60%+ • ROI within 7months • Key points • 100+ company implementations of acceleration • 4,000 managed endpoints in 90 countries • 1,000 BT experts • Only service provider that has an independent test and development facility to compare, contrast and decide on the right optimisation solution • First and only service provider to test and prototype Wan optimisation virtual appliances for use with virtual data centre and cloud solutions • First service provider to test and demo video streaming with WAN acceleration – as a software only solution running on a virtualised platform • First and only to create an optimisation database showing results industry to help customer benchmarking • First service provider launch fully managed Riverbed based service Accelerate

  5. BT Connect Acceleration is based on Riverbed BT Connect Acceleration –based on Riverbed Steelhead • Accelerate applications by up to 100x • Cut bandwidth utilization by 65-95% • Enable consolidation, cloud, and more effective DR • Also impacts virtualisation, application rollouts, and mobility

  6. Accelerate: Acceleration of application performance Server Consolidation Faster Sharepoint 20x faster response times Transactions reduced from 60 sec to 3 secs 63% reduction in bandwidth Support data centre consolidation 76% reduction in bandwidth 6-month payback Reduce bandwidth Customer service Improve performance and address customer service issues Saved €000’s in costs and potential loss business Increased transactions by 20 seconds and reduce bandwidth by 65%

  7. WAN WAN Application Streamlining Review • Application Streamlining aims to overcome application protocol limitations Typical application inefficiency Open FID Read 1 Read 2 Data Center Branch Office

  8. Network Management Lifecycle • Application landscape • Specific application performance • Web performance • Via a simple Dashboard 1. Understand • Faster users x200 • Faster applications • Reduced bandwidth 60%+ • ROI within 7months 2. Accelerate • Application optimisation • Protect critical applications • Smart path: Internet breakout 3. Control

  9. Request WAN Data reduction A Branch Office Data Center • 40-60% reduction • Transaction times x100 faster • ROI within 7 months

  10. Comprehensive Riverbed product deployment VM VMDK BRANCH OFFICES Steelhead Mobile Controller Steelhead Appliance & Riverbed Services Platform WAN MOBILE WORKERS Interceptor DATA CENTER Steelhead Mobile Steelhead Appliances (Clustered) CMC Steelhead Appliance Management and support SECONDARY DATA CENTER

  11. Top Tier BT and Riverbed partnership BT Connect Applications portfolio provides unrivaled global experience • More customers: 600company implementations • More managed customers in more countries: 6,000managedendpoints in 90countries BT and Riverbed growth • BT awarded by Riverbed fastest growing service provider and largest service provider in Europe Richer managed service wrap • Design consultancy, project managed installation, global coverage, 24*7 Helpdesk, Proactive Fault Management and incident investigation,Service Management and Reporting Service, Dedicated Analyst, monthly consultancy and recommendations, Online Dashboard reporting • 1,000 BT staff trained–40RSCP accredited First to innovate • Onlyservice provider that has an independent test and development facility to enable customers to compare, contrast and decide on the right optimisation solution • First andonlyservice provider to test and prototype Acceleration virtual appliances for use with virtual data centre and cloud solutions • First service provider to test and demo video streaming with WAN acceleration – as a software only solution running on a virtualised platform • Firstand onlyto create an optimisation database showing results by industry to help customer benchmarking BT won Best IT Service Global Telecoms Business Awards 2010 Won best Corporate innovation for Connect Acceleration, IET Awards 2010

  12. Before: 70 GB After: 615MB ! Total reduction in Infrastructure traffic = 90% Results Use less Resources Faster backup of critical data 12 Eating your own dog food...

  13. BT Connect Acceleration benchmark database Reduction % 90 80 70 60 50 40 30 20 10 Your company Government Retail Pharma Finance Finance 2 Pharma Retail Manufacturing Month 1 Month 2

  14. Range of improvement by application % reduction by application Sept-Dec 2010* 120 100 80 60 40 20 - (ica) (FTP) (MAPI) (HTTP) (Oracle) (blackjack) (CIFS:TCP) (ldap) (imap) (HTTP_Web) (Lotus Notes) (Citrix_Client) (citriximaclient) (CIFS:NetBIOS) (Mail Exchange) (Proxy Traffic) (kerberos) (SQL:TDS) (webcache) (Squid_Cache) (Windows Update Server WSUS) average of reduction % max of reduction % *a selection of 21 commonapps from total of 95 measured

  15. Summary • BT Connect Applications unrivalled track record and credentials • BT Connect Acceleration– one stop shop • Ideal combination of technology and service • Strong security credentials compliant to BTSECS It is all about USER EXPERIENCE! Maximise investment inWAN (ROI in 7months, IDC)

  16. BT Acceleration vendor assessments WAN Governance Transport Acceleration Ipanema Vendors here have better capabilityto govern WAN Performance e.g. Application Level QoS Vendors here have high performing Network transport acceleration Riverbed Cisco Bluecoat SG Vendors here have support for awide range of application Acceleration features Vendors here have a wide range of Virtualisation and Deployment options e.g. mobile client, virtual appliance, router module Bluecoat Packetshaper Juniper Product Range / Deployment Modes / Ease of deployment Application Acceleration

  17. Riverbed WAN Governance Transport Acceleration Ipanema Vendors here have better capabilityto govern WAN Performance e.g. Application Level QoS Vendors here have high performing Network transport acceleration Vendors here have high performing Network transport acceleration Riverbed Best in Class Riverbed Cisco Bluecoat SG Vendors here have support for awide range of application Acceleration features Vendors here have a wide range of Virtualisation and Deployment options e.g. mobile client, virtual appliance, router module Bluecoat Packetshaper Best in Class Riverbed Juniper Product Range / Deployment Modes / Ease of deployment Application Acceleration

  18. Ipanema WAN Governance Transport Acceleration Ipanema Vendors here have better capabilityto govern WAN Performance e.g. Application Level QoS Vendors here have high performing Network transport acceleration Riverbed Best in Class Ipanema Cisco Bluecoat SG Vendors here have support for awide range of application Acceleration features Vendors here have a wide range of Virtualisation and Deployment options e.g. mobile client, virtual appliance, router module Bluecoat Packetshaper Juniper Product Range / Deployment Modes / Ease of deployment Application Acceleration

  19. Complementary portfolio WAN Governance Transport Acceleration Ipanema Vendors here have better capabilityto govern WAN Performance e.g. Application Level QoS Vendors here have high performing Network transport acceleration Vendors here have high performing Network transport acceleration Riverbed Best in Class Ipanema Best in Class Riverbed Cisco Bluecoat SG Vendors here have support for awide range of application Acceleration features Vendors here have a wide range of Virtualisation and Deployment options e.g. mobile client, virtual appliance, router module Bluecoat Packetshaper Best in Class Riverbed Juniper Product Range / Deployment Modes / Ease of deployment Application Acceleration

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