FUNCTION 4 REVIEW TRAINING. All Craft Conference William Burrus, President. FUNCTION 0 - Operations Support FUNCTION 1- Mail Processing FUNCTION 2- Delivery Services FUNCTION 3- Maintenance FUNCTION 4 - Customer Services FUNCTION 5- Finance FUNCTION 6- Human Resources
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All Craft Conference
William Burrus, President
FUNCTION 1- Mail Processing
FUNCTION 2- Delivery Services
FUNCTION 3- Maintenance
FUNCTION 4 - Customer Services
FUNCTION 5- Finance
FUNCTION 6- Human Resources
FUNCTION 7- Customer Services Support
FUNCTION 8- Administration
FUNCTION 9- Training
**Additional Information See:
Role of Steward in the Information Age Training Booklet
“a systematic approach to determining a reasonable, achievable work hour budget, based on historical data and
on-site observation by knowledgeable team members.”
in methods improvements and work hour savings,
some reviews will result in additional work hours being recommended to
(Automated Workforce Projection System)
***Either the fact sheet or ROVER
(Remote Office Verification
This portion of the review is most recognizable to
employees. It is performed by visiting supervisory
personnel from a different office, the Review Team.
They are responsible for observing the operations of the
office, and are instructed not to change any operation or
practice, but they will make recommendations to the
Postmaster during the review, and make recommendations
at the exit meeting.
The amount of time a Review Team is in a
particular office will vary, depending upon the
size of the office, the hours of operation and
other factors. (Some Function Fours consist of only a data review)
Following the observation period, the Review Team will have an exit meeting with the Postmaster. There is no prohibition from the Union attending the meeting and a request should be made in writing to attend the exit meeting. You should request a copy of any documentation provided.
“The Employer shall have the exclusive right, subject to the provisions of this Agreement and consistent with applicable laws and regulations:
Action Plan cont’d.
To direct employees of the Employer in the performance of official duties;
To hire, promote, transfer, assign, and retain employees in positions within the Postal Service and to suspend, demote, discharge, or take other disciplinary action against such employee;
Action Plan cont’d.
To determine the methods, means and personnel by which such operations are to be conducted; . . . .”
The first thing you should do is request to be notified
of the Function 4 Review,
when it is scheduled, etc,
and also request to attend all meetings related to it, including the exit interview.
Request Info. cont’d.
The Postmaster’s Fact Sheet or ROVER
The working forms and notes of the Review Team. This should include the Form 3930 Operations Analysis Form, 8-Week Analysis, Allied Labor Schedule, etc.
Copy of the Function 4 findings.
Sample Request for Information
Determination and documentation of any Letter or Rural Carriers performing work during the Function 4 Review.
Documentation on any changes in automated equipment.
Analyze Info. cont’d.
Determine if there are any withheld or reverted duty assignments in your office.
Establish the complement of your office by craft and identify any loaned employees.
Determine if any work was shifted to management, other crafts, or casuals.
“Management may not refuse to provide information,
or delay providing information,
including notes of Function 4 Team Members.”
Gadsden, AL August 2003
LDC 41 - Automation Operations
LDC 43 - Distribution Operations
LDC 44 - Box Operations
LDC 45 - Window Operations
LDC 46 - Vending Equipment
LDC 48 - Administrative
FROM THE UNION
GRAND MARAIS, MN
In-dept Studies cont’d.
“No bargaining unit work will be shifted from craft employees to postmasters/supervisors solely as a result of a review using the Workload/Workhour Budget Equalization Guideline process.”
“SOV should not be used to determine either staffing or
budget in post offices.”
ARBITRATION CASES INVOLVING REVERSIONS/ABOLISHMENTS BASED ON FUNCTION 4 OR OTHER SURVEYS
Arb. cases cont’d.