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FUNCTION 4 REVIEW TRAINING. All Craft Conference William Burrus, President. FUNCTION 0 -   Operations Support FUNCTION 1-    Mail Processing FUNCTION 2-    Delivery Services FUNCTION 3-    Maintenance FUNCTION 4 - Customer Services FUNCTION 5-    Finance FUNCTION 6-    Human Resources

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FUNCTION 4 REVIEW TRAINING

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Function 4 review training

FUNCTION 4

REVIEW TRAINING

All Craft Conference

William Burrus, President


Function 4 review training

FUNCTION 0 -   Operations Support

FUNCTION 1-    Mail Processing

FUNCTION 2-    Delivery Services

FUNCTION 3-    Maintenance

FUNCTION 4 - Customer Services

FUNCTION 5-    Finance

FUNCTION 6-    Human Resources

FUNCTION 7-    Customer Services Support

FUNCTION 8-    Administration

FUNCTION 9-    Training

**Additional Information See:

Role of Steward in the Information Age Training Booklet


Function 4 review training

DEFINITION

“a systematic approach to determining a reasonable, achievable work hour budget, based on historical data and

on-site observation by knowledgeable team members.”

Definition cont’d. 


Function 4 review training

“the majority of the reviews will produce efficiencies

in methods improvements and work hour savings,

some reviews will result in additional work hours being recommended to

current budgets.”


Function 4 review training

STAFFING PROGRAMS

AWPS

(Automated Workforce Projection System)

Replaces:

CSEP

C-SAM


Function 4 review training

OVERVIEW

  • Postmaster’s Fact Sheet

    ***Either the fact sheet or ROVER

    (Remote Office Verification

    Electronic Retrieval)

  • 8-Week Analysis

  • On-Sight Review

Overview cont’d. 


Eight week analysis

EIGHT WEEK ANALYSIS

  • This is an analysis of the ACTUAL WORK performed in the respective Labor Distribution Codes (LDCs) within that office for an 8 week period

  • This process has evolved over the years.

  • Presently they will “look” at four weeks in March and 4 weeks in October.

  • They will look at yearly averages that could be adjusted by the on site review team.


On site review

On-Site Review

This portion of the review is most recognizable to

employees. It is performed by visiting supervisory

personnel from a different office, the Review Team.

They are responsible for observing the operations of the

office, and are instructed not to change any operation or

practice, but they will make recommendations to the

Postmaster during the review, and make recommendations

at the exit meeting.

The amount of time a Review Team is in a

particular office will vary, depending upon the

size of the office, the hours of operation and

other factors. (Some Function Fours consist of only a data review)


Function 4 review training

Exit Meeting

Following the observation period, the Review Team will have an exit meeting with the Postmaster. There is no prohibition from the Union attending the meeting and a request should be made in writing to attend the exit meeting. You should request a copy of any documentation provided.


Function 4 review training

ROLES

  • Postmaster/Station Manager

  • Supervisors

  • MVS/HCR Drivers

  • Employees

  • Review Team


Function 4 review training

ACTION PLAN

“The Employer shall have the exclusive right, subject to the provisions of this Agreement and consistent with applicable laws and regulations:

Action Plan cont’d. 


Function 4 review training

To direct employees of the Employer in the performance of official duties;

To hire, promote, transfer, assign, and retain employees in positions within the Postal Service and to suspend, demote, discharge, or take other disciplinary action against such employee;

Action Plan cont’d. 


Function 4 review training

To maintain the efficiency of the operations entrusted to it;

To determine the methods, means and personnel by which such operations are to be conducted; . . . .”


Function 4 review training

DOCUMENT VIOLATIONS

ARTICLE 1.6

ARTICLE 7.2

ARTICLE 12

ARTICLE 8.2.C

ARTICLE 7.3.B


Function 4 review training

REQUEST INFORMATION

The first thing you should do is request to be notified

of the Function 4 Review,

when it is scheduled, etc,

and also request to attend all meetings related to it, including the exit interview.

Request Info. cont’d. 


Function 4 review training

Request for Information cont.

The Postmaster’s Fact Sheet or ROVER

The working forms and notes of the Review Team. This should include the Form 3930 Operations Analysis Form, 8-Week Analysis, Allied Labor Schedule, etc.

Copy of the Function 4 findings.

Sample Request for Information


Function 4 review training

ANALYZE INFORMATION

Determination and documentation of any Letter or Rural Carriers performing work during the Function 4 Review.

Documentation on any changes in automated equipment.

Analyze Info. cont’d. 


Function 4 review training

Determine if there are any withheld or reverted duty assignments in your office.

Establish the complement of your office by craft and identify any loaned employees.

Determine if any work was shifted to management, other crafts, or casuals.


Function 4 review training

NLRB

“Management may not refuse to provide information,

or delay providing information,

including notes of Function 4 Team Members.”

Gadsden, AL August 2003


Function 4 review training

LABOR DISTRIBUTION CODES

LDC 41 - Automation Operations

LDC 43 - Distribution Operations

LDC 44 - Box Operations

LDC 45 - Window Operations

LDC 46 - Vending Equipment

LDC 48 - Administrative


Function 4 review training

SAMPLE STATEMENT

FROM THE UNION


Function 4 review training

FUNCTION 4 IN-DEPTH STUDIES

BYRDSTOWN, TN

CARTHAGE, TN

CROSSVILLE, AL

GRAND MARAIS, MN

MILWAUKEE, WI

POYNETTE, WI

In-dept Studies cont’d. 


Function 4 review training

STEP 4

Q90C-4Q-C 94011535:

“No bargaining unit work will be shifted from craft employees to postmasters/supervisors solely as a result of a review using the Workload/Workhour Budget Equalization Guideline process.”


Function 4 review training

BILL HENDERSON QUOTE 9/21/94


Function 4 review training

SMALL OFFICE VARIANCE PLAN

“SOV should not be used to determine either staffing or

budget in post offices.”


Function 4 review training

ARBITRATION CASES INVOLVING REVERSIONS/ABOLISHMENTS BASED ON FUNCTION 4 OR OTHER SURVEYS

Arb. cases cont’d. 


Function 4 review training

NORTHFIELD, MA

CARBONDALE, IL

PLAQUEMINE, LA

PHOENIXVILLE, PA

TULIA, TX


Function 4 review training

END OF CLASS


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