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DOI Drug & Alcohol Testing Program Training Conference Tuesday, March 6, 2007 Miami, Florida Heather Harvey and Ross DeBolt. What’s New in 2007?. NWT to Quest Transition Implementation of ImageNow for Document Management. NWT to Quest Transition.

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DOI Drug & Alcohol Testing ProgramTraining Conference Tuesday, March 6, 2007Miami, FloridaHeather Harvey and Ross DeBolt


What s new in 2007
What’s New in 2007?

  • NWT to Quest Transition

  • Implementation of ImageNow for Document Management


Nwt to quest transition
NWT to Quest Transition

  • Approximately 14% of all collections are done at Quest PSCs

  • Improved donor experiences

  • More reliable COC form transmission to Pembrooke MRO

  • Improved turnaround time for test results





Imagenow benefits
ImageNow Benefits

  • Barcode recognition of COC numbers on scanned and faxed images

  • Increased automation of processes

    • Less human intervention

    • Improved turnaround time

  • More information captured

    • Richer reporting for Clients

    • More efficient billing



Innovative solutions last 12 months
Innovative Solutions -- Last 12 Months

  • Batch Loading Process

    • Efficient for large number of requests

    • Agency submits spreadsheet of donors

    • Saves time and money for the Agency

  • Emailed Reports of Updated Orders

    • DLA receives automatic email reports of status changes on orders

    • DLA’s IT staff imports new statuses directly into Applicant Tracking System


Random selection steps
Random Selection Steps

  • Submit your roster of eligible employees

  • Review your covered employee list online

  • Pembrooke makes selections

  • View your selections on STAT

  • Schedule your tests using the open randoms report


Heather harvey director of compliance operations hharvey@pembrooke com

Heather HarveyDirector of Compliance & [email protected]

QUESTIONS?

Ross DeBoltVP Business [email protected]


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