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The Trials and Tribulations of an eTutor Harriet Ridolfo Dr Milena Bobeva BUILD Virtual Learning Environments What VLEs have we used and how? Purpose Functionality Hard Information Soft Information External Internal Myths ! A Balanced Scorecard for eLearning

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The trials and tribulations of an etutor l.jpg

The Trials and Tribulations of an eTutor

Harriet Ridolfo

Dr Milena Bobeva


Virtual learning environments what vles have we used and how l.jpg

BUILD

Virtual Learning EnvironmentsWhat VLEs have we used and how?

Purpose

Functionality


Myths a balanced scorecard for elearning l.jpg

Hard

Information

Soft

Information

External

Internal

Myths !A Balanced Scorecard for eLearning

Organisational/Financial

1. Cheaper

2. Costs are easy to determine

3. Is a must

4. People will do this for free

5. eLearning is a course replacement

Process

1. Everyone has access

2. IT dept is happy to support

3. Easy to integrate with existing ICT

4. Volume = value

5. Standards make eLearning easier

6. New technology makes the job easier

Customers (learners)

1. Appeals to all students

2. Intuitive, no help needed

3. Dropout & attrition is due to eLearning

L&T People

1. eTutors are loyal

2. ePedagogical tools are available

3. substantial knowledge base

4. eTutors don’t want to share expertise

5. Meeting objectives = successful training

6. eLearning is a problem solver


Myths or reality our experiences l.jpg
Myths or Reality ?Our experiences

O1. Lots of time on development, meetings, trial & testing.

O2. Not easy to determine this up front.

O3. A tool for releasing potential.

O4. People will not do this for free

O5. eLearning requires rethinking course delivery

C1. Students generally like Web type interface.

C2. 40/50 min induction – fairly easy.

C3. Drop out - usually for personal reasons.

P1. Yes at Uni – maybe not at home.

P2. Open discussions with Learning Technologist & EDS.

P3. Unit-e as a driving factor is restrictive – some flexibility is needed.

P4. Quantity does not imply quality.

P5. Standards regulate but can be restrictive.

P6. New technology makes the job easier when you know how to use it.

L1. We can’t comment on the loyalty of eTutors.

L2. ePedagogical tools – even if they exist the time need to learn is

prohibitive.

L3. Knowledge base of experts – not always transparent, but best practice

knowledge base is being set up.

L4. People are more happy to help once you have met with them.

L5. Meeting objectives = successful training (don’t fail me if I didn’t finish).

L6. eLearning could be a problem solver (paving the cow path?).

Tutors

Content

Designers

Implementers

Unit Leader

Programme

Leader


Slide5 l.jpg

Goddess of

QUAMP

Challenges for the eTutorPoints to remember

More reticent students & widening participation

Accelerating changes ICT

Pedagogical Toolkit

(P)

Mechanism, real/virtual

(M)

eTutor

Unit Delivery (U)

(A)

Academic Content

(Q)

Quality specifications,

admin

& management

Globalisation, Transparency & Plagiarism

Increased

government

& public expectations – internationalisation, SENDA



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