The Lean Enterprise Removing barriers to human potential. New United Motors in 1986…. Super clean Super orderly High quality products High morale workforce. New United Motors in 1986…. How do they keep this plant so clean? How do they keep it so orderly?
Removing barriers to human potential
Some basic assumptions about the nature of work and the nature of workers…
Some assumptions about the degree to which workers can be trusted.
The basic assumptions undergirding mass production are quite different…
This is what it takes to develop a lean workforce.
Managers and Supervisors are the key to success…
They can also be a barrier
A basic barrier to lean…
Promotion & Growth
Good Working Conditions
Help with Personal Problems
Loyalty to Employees
Full Appreciation of Work Done
Feeling of Being in on Things
Means doing first things first
“We build people before we build cars.”
Toyota Camry Plant in Georgetown, KY
10 years after 5S implementation
6,500 process improvement suggestions per year
Number of process improvement suggestions per employee/year
Transformed Work Spaces
Transformed Work Processes
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