Putting people first sw region update feb 2010
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Putting People First – SW region update Feb 2010 PowerPoint PPT Presentation


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Putting People First – SW region update Feb 2010. Putting People First. Information,advice and brokerage. Re-enablement. Housing. Early intervention. Transport. Joint working with health. Leisure, libraries etc. Self directed support. Neighbourhoods. Volunteers. Personal budgets.

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Putting People First – SW region update Feb 2010

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Putting People First – SW region update Feb 2010


Putting People First

Information,advice and brokerage

Re-enablement

Housing

Early intervention

Transport

Joint working with health

Leisure, libraries etc

Self directed support

Neighbourhoods

Volunteers

Personal budgets

User led groups

Personalised and flexible services


PPF - Key components for success

  • Leadership and good governance

  • Whole system approach with commitment across the council and with key partners

  • Commitment to culture change – empowerment, choice, personalisation

  • Involvement of people who use services

  • Sound programme managementfor transformationwith clear outcomes and targets

  • Willingness to shift resources towards preventative services and more flexible and personalised approaches


ADASS Milestones

  • In order to support the process of change ADASS and LGA have worked in partnership with DH and other key stakeholders ( including the CQC) to establish a set of milestones against which we can judge progress.

  • March 2010, Oct 2010 March 2011


ADASS Milestones

  • Effective partnerships with people using services, carers and other local citizens

  • Self directed support and personal budgets – includes NI 130

  • Prevention and cost effective services

  • Information and advice

  • Local commissioning


Effective partnerships with people using services, carers and other local citizens

  • LAs have service users on their Boards or in a reference group

  • Planning is being undertaken with some users ( involving older people is a challenge)

  • Evidence of co-production

  • 7 ULO hubs established across the region to build capacity in ULOs

  • Users acting as ambassadors and trainers in some LAs

  • More work needed on wider engagement with local citizens


Self directed support (SDS) and personal budgets(PBs)

  • Self directed support – good practice in some LAs but needs to be mainstreamed to deliver real choice and control to all

  • Wider involvement of families and other agencies in support planning to offer choice

  • Regional work planned in MH services

  • Links with Valuing People Now

  • Delivery of PBs- all LAs working on a resource allocation (RAS). Most LAs will provide PBs to all new users by Oct . Regional support programme


Prevention and cost effective services

  • Prevention – most LAs have developed or are developing re-ablement services

  • Some good work on telecare

  • Integrated approaches - more work needed to deliver efficiencies across the health and social care sectors.

  • Most challenging area - DH regional team lead supporting LAs on this .


Information and advice

  • Several LAs already operate a customer service centre.

  • Good examples of community based information – Village Agents

  • Joint regional work on information databases and online market place

  • Need to ensure consistent , quality information across an area

  • More help to navigate the system – especially for self funders

  • Better communication with the wider public needed


Commissioning local services

  • Many LAs working well with providers but more flexible services required

  • Mapping and shaping the market to take account of choice is a challenging area

  • Evidence of co-production with users and carers

  • DPs increasing so need to shift balance of investment

  • Social capital – more work needed to develop community networks


Underpinning requirements

  • Workforce – regional support programme has started to develop workforce strategies

  • Sustainability – working regionally to develop models for forecasting budget impacts of PPF

  • Support to LAs to develop and evaluate their operating model for PPF


Key Issues

The 5 Cs

  • Capacity

  • Confidence

  • Costs

  • Culture

  • Communication


Challenges in the SW

  • Higher proportion of people over 65 than any other region in the country ( 21.8%)

  • The SW region has a higher proportion of its pop. in rural areas than any other region

  • LAs in SW are spending a higher % on residential and nursing care than other regions

  • SW has a relatively affluent population with large numbers of homeowners and self funders but with significant pockets of deprivation

  • Budget deficits and cost pressures


Sources of Support to LAs

  • Social Care Reform Grant

  • Joint Improvement Partnership ( JIP) programmes and co-ordinator

  • DH Regional Team

  • Nat PPF programme , SCIE, IDeA

  • In Control

    Focus of JIP Programme for forthcoming year

  • Support to achieve Milestones particularly -

    PBs, Prevention, Commissioning

  • Sustainability / efficiencies

  • Workforce


Contacts

Pam Richards

[email protected]

SW PPF webpage

http://www.dhcarenetworks.org.uk/Personalisation/Regions/SouthWest/


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