Quality Assurance Officer Course. District Chief Mike McAdams Montgomery County Fire Rescue Services. Quality Assurance Officer Course Design.
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Quality Assurance Officer Course
District Chief Mike McAdams
Fire Rescue Services
8. Define the role and position of the Medical Director in your organization.
Regulation COMAR Title 30
NFA: Developing effective SOP’s for Fire and EMS Departments
bottom to top
Expectations - put it in writing
Quality Assurance Definitions
What are you talking about?
Reference NHTSA Leadership Guide to Quality Assurance
Quality Assurance Officer
Review written model
“ Just the Facts”
Reference: Fact Finding Handout
Resource: Council on Education
“Measuring what we do”
“Say what you are going to do
Do what you say
Role of the Medical Director
Direct- specific event
Indirect- trends in the system
Fire Data Analysis
FEMA Fire Data Analysis Handbook