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PowerPoint ® Presentation for Dental Office Management

PowerPoint ® Presentation for Dental Office Management . Module: Dental Team and Dental Record Management. Module: Dental Team and Dental Record Management. Dental Team and Dental Record Management. Part A: Managing the Dental Team Part B: Managing the Dental Record .

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PowerPoint ® Presentation for Dental Office Management

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  1. PowerPoint® Presentation for Dental Office Management Module: Dental Team and Dental Record Management Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  2. Module: Dental Team and Dental Record Management Dental Team and Dental Record Management Part A: Managing the Dental Team Part B: Managing the Dental Record Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  3. Module: Dental Team and Dental Record Management Learning Objectives 1. Define the Key Terms. 2. Delineate the clinical roles of the dental team. 3. Detail eligibility pathways available to the dental assistant. 4. Summarize legal and ethical concepts in the dental office. 5. Discuss dental office personnel issues from a manager’s point of view. 6. Identify the basics of dental records management. Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  4. Module: Dental Team and Dental Record Management Learning Objectives 7. Demonstrate risk management strategies and methods applicable to the dental office. 8. Use team-building techniques in classroom simulations. • Exhibit knowledge of dental terminology and • anatomy. 10. Simulate charting of the oral cavity, including coding. Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  5. Module: Dental Team and Dental Record Management Learning Objectives 11. Examine dental pharmacy procedures. 12. Create an office equipment specification sheet based on an operating budget. 13. Contrast the policies and procedures of a local dental office with material presented in this module. Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  6. Abandonment Byte CPU Denturist Endodontics Esthetics Jurisprudence Oral prophylaxis Orthodontics Periodontics Prostheses Key Terms Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  7. Part A: Managing the Dental Team Members of the dental team DA credentials DA continuing education Law and ethics Working as a team Staff management Risk management Equipment management Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  8. Members of the Dental Team • Dentist (and dental specialties) • Dental hygienist • Dental office manager • Chairside DA • Dental laboratory technician • Denturist • Infection control coordinator • Others Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  9. DA Qualifications and Credentials • Licensure and registration • State by state • DANB • ADA • Certification • “Certified Dental Assistant” designation • Eligibility pathways for certification Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  10. CDA COA COMSA CDPMA DA Eligibility Pathways Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  11. Continuing CDA Education • Certification renewal • Minimum hours a year • Recertification sources • Random CDE audits • Multiple certification renewal requirements: • One credential: 12 hours • Two credentials: 18 hours • Three credentials: 24 hours • Four credentials: 36 hours Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  12. Working Together as a Dental Team Primary goal Communication Respect Staff meetings Morning huddle Goal setting Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  13. Law, Ethics, and the Dental Team • Jurisprudence • State Board of Dental Examiners • State Dental Practice Act • Expanded DA functions by state • Ethics • ADA Code of Ethics • ADAA Code of Ethics • Ethics and HIV/AIDs Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  14. Staff supervision General Direct Personnel policies Office manuals Hiring Firing Dental Team Management Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  15. Fair hiring Quality of work environment Harassment Employee behavior Written job descriptions Provisional employment Employee leasing and temporary services Performance reviews Termination Salary and benefits Employee records Americans with Disabilities Act The Law and Dental Team Supervision Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  16. Risk Management Avoiding malpractice Maintaining patient confidentiality Reporting domestic abuse Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  17. Managing Office Equipment • Telephone • Fax machine • Photocopier • Computer • Hardware • Software Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  18. Part B: Managing the Dental Record Speaking dental language Charting the oral cavity Managing patient records Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  19. Four Quadrants ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  20. Periodontium ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  21. Hard and Soft Structures ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  22. Deciduous Dentition ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  23. Permanent Dentition ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  24. Surfaces and Edges ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  25. Cavity Classifications ID Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  26. Oral Charting • Complete dental chart • Tooth numbering systems • Charting symbols • Office systems • Charting terms • Common charting symbols • Manual versus computerized charting • Semi-automated exam instruments • ADA coding system Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  27. Numbering and Charting Systems • Numbering • Universal numbering • Palmer system • Federation Dentaire Internationale • Charting • Anatomic • Geometric Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  28. Abs Adj Amal Anes Ant B BO BWX Br Cem Com Consult Cr Decid Del Dent DI Diag Charting Abbreviation Quiz Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  29. D DL DO Ex Ext Est F FI Fix Br FX FGCr FLD FMX FUD G GI GO Impac Charting Abbreviation Quiz Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  30. IMPL IMP I In L LS Lido L LO M MI Miss MO MOD Nbk N202 O On Charting Abbreviation Quiz Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  31. OHI Pano PLD PUD PSR Perm PFS Porc PFG PFM PJC Post PO Prep POH P Prox Rem Charting Abbreviation Quiz Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  32. RCT St Sh SM Temp The TX Tx Pl Xylo ZOE ZnP Charting Abbreviation Quiz Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  33. Abscess Adjustment Amalgam Anesthetic Anterior Buccal Bucco-occlusal Bitewing Bridge Cement Composite Consultation Crown Deciduous Delivery Denture Disto-incisal Diagnosis Charting Abbreviation Answers Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  34. Distal Disto-lingual Disto-occlusal Examination Extraction Estimate Facial Fluoride Fixed bridge Fracture Full gold crown Full lower denture Full-mouth x-rays Full upper denture Gold Gold inlay Gold onlay Impaction Charting Abbreviation Answers Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  35. Implant Impression Incisal Inlay Labial Laser Lidocaine Lingual Linguo-occlusal Mesial Mesio-incisal Missing Mesio-occlusal Mesio-occluso-distal Nerve block Nitrous oxide Occlusal Onlay Charting Abbreviation Answers Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  36. Oral home instructions Panorex Partial lower denture Partial upper denture Periodontal screening record Permanent Pit & fissure sealants Porcelain Porcelain fused to gold Porcelain fused to metal Porcelain jacket crown Posterior Postoperative Charting Abbreviation Answers Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  37. Preparation Preventative oral hygiene Prophylaxis Proximal Removable Root canal therapy Seat (final cementation) Shade Study models Temporary Tooth Treatment plan Xylocaine Zinc-oxide eugenol Zinc oxyphosphate Charting Abbreviation Answers Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  38. Charting Symbols Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  39. Charting SymbolsRevealed Missing tooth Tooth surgically extracted Unerupted or impacted tooth Teeth drifting up or down Teeth drifting medially or distally Tooth with crown Porcelain Fused to metal crown Fixed bridge Fractured tooth Apical abscess Root-canal therapy on tooth Tooth w/ periodontal pockets Periodontal abscess Overhanging margins Full or partial denture Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  40. ADA Coding • ADA updates code book every five years. • Lists all known code numbers for dental procedures. • Codes are organized by: • Category • Specialty • Type of treatment • Manager can make coding cheat sheet. Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  41. The Dental Patient Record • Dental record contents • Record types • Ownership • Clinical uses • Radiation safety • Periodontal disease predictability testing • Intraoral camera • Prescriptions Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  42. Dental Record Contents • Clinical record • Financial responsibility form • Informed consent form • Medical/dental history form • Dental radiographs NOTE: Do not include personal patient information in the dental record Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  43. Dental Record Ownership and Use • Ownership: • Practice owns records • Right to Privacy Act = patient access • Uses: • Diagnosis • Treatment planning • Case presentation • Recall program Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  44. Radiation safety and alternatives Periodontal disease predictability testing Intraoral camera images Prescriptions Pharmaceutical Laboratory Other Components of the Record Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  45. Nine Parts to the Drug Rx Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  46. Before meals= Twice a day= Capsules= Liquid= Milliliter= After meals= Every 2 hours= Every 3 hours= Every 4 hours= ac bid caps liq ml pc q2h q3h q4h Abbreviating the Rx Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  47. Every 6 hours= Every 12 hours= Daily= Every hour= Four times a day= As necessary= Immediately= Tablets= Three times a day= q6h q12h qd qh qid prn stat tabs tid Abbreviating the Rx Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  48. Summary of Module • Key Terms • Managing the dental team • Managing the dental record Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

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